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03/12/2017 04/12/2017
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    Best Western Marks Tey Hotel

    London Road, Marks Tey, Colchester CO6 1DU, England
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    03/12/2017 04/12/2017
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     2 people are viewing this hotel
    US$67
    US$67
    US$67
    Traveller (135)
    Room & Suite (56)
    Dining (22)
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    Overview
    • Excellent21%
    • Very good34%
    • Average24%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “trifle” (26 reviews)
    “afternoon tea” (44 reviews)
    “bit dated” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (999)
    There are newer reviews for Best Western Marks Tey Hotel
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    251 - 255 of 993 reviews

    Reviewed 16 April 2016

    Hotel is tired to say the least. Paint peeling from exterior. Public areas are better but the room we had was very poor. Threadbare carpet, bathroom in dire need of refurb and light over mirror not working,headboard to bed was marked and looked unclean. Staff...More

    Thank Sim0n0459
    Response from Marks Tey H, General Manager at Best Western Marks Tey HotelResponded 18 June 2016

    Many thanks for your response regarding your recent stay and please accept my apologies for the condition issues with your room. We take all guest feedback seriously and will take appropriate action wherever possible. Kind regards Paul leitch

    Reviewed 12 April 2016

    On arrival our booking could not be found. Staying at the hotel for three days this seemed to be a common problem as I heard similar conversations with other guests. The reception staff are not welcoming and no offers of help were given to carry...More

    1  Thank Karen L
    Response from Marks Tey H, General Manager at Best Western Marks Tey HotelResponded 18 June 2016

    Many thanks for your comments regarding your stay and please accept my apologies that certain aspects did not live up to your expectations. You have my assurance that your comments will be addressed and actioned where appropriate. Kind regards Paul Leitch

    Reviewed 3 April 2016 via mobile

    I booked this hotel for my partners birthday as a surprise get away , I saw the hotel had a 4 star rating and the pictures online looked very nice , as it was her birthday I booked the double executive room complete with breakfast...More

    2  Thank Sophie O
    Response from Marks Tey H, General Manager at Best Western Marks Tey HotelResponded 18 June 2016

    Please accept my apologies that you did not find the room to your liking. We pride ourselves on our levels of cleanliness and guest care and this is reflected in many of the comments regarding the hotel, but occasionally we fall short of the high...More

    Reviewed 3 April 2016

    Rooms very small, beds uncomfortable and staff not helpful. Hotel not cleaned regularly, including vomit on the stairs reported at 8pm and still there on our return from dinner at 10.30pm. Left over confetti only cleaned at 1pm from the wedding the day before. Pool...More

    1  Thank Karen J
    Response from Marks Tey H, General Manager at Best Western Marks Tey HotelResponded 4 April 2016

    Please accept my sincere apologies for the issues you experienced during your stay with us. It seems we have fallen short of our normal high standards of service, comfort and cleanliness during your stay. Our normal guest responses highlight the friendliness and helpfulness of our...More

    Reviewed 1 April 2016

    Stayed for one night, staff were polite and helpful, room was nice and clean and pool was lovely and warm. Although we didn't eat or drink in the bar or resturant it did look very nice. All in all a nice comfortable evening

    1  Thank Clare H
    Response from Marks Tey H, General Manager at Best Western Marks Tey HotelResponded 18 June 2016

    Many thanks for your kind comments regarding your stay with us. I am so pleased you enjoyed your time at Best Western Marks Tey and we hope to welcome you back some time in the near future. Kind regards Paul Leitch

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$63 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 110
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Essex >
    • Colchester >
    • Marks Tey
    • Also Known As
    • Best Western Colchester ,
    • Colchester Best Western ,
    • Best Western Marks Tey Hotel Colchester
    Add Photo Photos
    Traveller (135)
    Room & Suite (56)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (100)
    Business Centre & Event Rooms (16)
    Bathroom (10)
    Nearby
    Holiday Inn Colchester
    885 reviews
    1.65 miles away
     
    Nearby Restaurants
    The Alma
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    Jhaal
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    The Barn Plant & Garden Centre
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    .89 miles away
    Bungalow Diner
    233 reviews
    .13 miles away
    Nearby Attractions
    Spa at the BEST WESTERN Marks Tey Hotel
    44 reviews
    .79 miles away
    Colchester Zoo
    4,327 reviews
    2.11 miles away
    East Anglian Railway Museum
    139 reviews
    3.39 miles away
    Prested Hall Spa
    20 reviews
    3.55 miles away
    Ask a question
    Questions & Answers
    roodertdabare
    28 November 2016|
    AnswerShow all 4 answers
    Response from Lisa G | Reviewed this property |
    Big signs at reception and the staff clarified and sorted that our car was registered as a hotel guest vehicle. No problems
    0
    Votes
    Clare H
    5 March 2016|
    AnswerShow all 2 answers
    Response from Stacey S | Reviewed this property |
    When i went the spa facilities was closed as was a weekend, ring them before hand and ask :) the sauna, steam room & pool was open though
    0
    Votes
    Soggy_Moggy
    18 December 2015|
    AnswerShow all 2 answers
    Response from Marks Tey H | Property representative |
    Good afternoon Please call us on 01206 210001 and we will assist you if possible Kind regards
    0
    Votes
    Room Tips
    "Rooms at the back of the hotel have road noise (A12) when windows are open"
    Read review
    "book the exec rooms with air con"
    Read review
    "Rooms at front of hotel quieter."
    Read review
    "Don't stay here"
    Read review
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