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Traveller (527)
Room & Suite (128)
Dining (27)
Overview
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“medieval theme”(8 reviews)
“wellness centre”(7 reviews)
“bike trip”(5 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (701)
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443 results
Traveller rating
160
130
82
42
29
Traveller type
Time of year
LanguageEnglish
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160
130
82
42
29
Show reviews that mention
All reviewsmedieval themewellness centrebike tripthe rivermedieval timesmiddle agesbeautiful hotelold worldtour groupluxury hotelwooden floorsspent two nightsczech republicbreakfast buffetnarrow streetsthird floorold building
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1 - 5 of 443 reviews
Reviewed yesterday via mobile

Very disappointing hotel . Reception staff unfriendly . Customer service poor . Housekeeping poor . Rooms not properly cleaned every day . Towels very poor quality . Bar closed. Staff speak v little English .

Thank Michele W
Reviewed 2 weeks ago

Though I had read several recent negative reviews regarding Hotel Ruze, I decided to keep my four room reservation despite my four different attempts to contact the management to discuss my concerns. I wish I would have canceled my reservation and looked elsewhere. Though the...More

1  Thank Gjersee
Reviewed 4 weeks ago

We found this hotel very interesting with old furniture and hallways. The beds are VERY hard. The view from the balcony is wonderful, but the people serving food and beverages were not to be found, One night we planned to have dinner there but the...More

1  Thank Janet P
Response from Jan Hotels P, Guest Relations Manager at Hotel RuzeResponded 3 weeks ago

Dear Janet P, Thank you for taking time to comment your recent stay in Hotel Růže. We value our guest’s feedback as it helps us to identify your needs and expectations. We are sorry that the restaurant service was not to your full satisfaction and...More

Reviewed 4 weeks ago

We had a wonderful experience in Cesky Krumlov and enjoyed staying in the Hotel Ruze. It is a very old building filled with little features reminiscent of it's past life as a monastery. My room gave the nickname of 'throne' for the lavatory a whole...More

Thank Jacqueline P
Response from Jan Hotels P, Guest Relations Manager at Hotel RuzeResponded 3 weeks ago

Dear Jacqueline P, Thank you for choosing Hotel Růže during your visit of Český Krumlov and for writing us such a nice comments. We are very happy to learn that you had a wonderful stay in our hotel. Please rest assured, that your comments will...More

Reviewed 4 weeks ago

What a disappointment...this hotel is in desperate need of refurbishment. Interiors are dark and cramped...the floor tiles in the lobby & restaurant look dirty and must date to the 1970s. They got a little carried away with the "monastery" theme and it feels a bit...More

Thank Anne9878
Response from Jan Hotels P, Guest Relations Manager at Hotel RuzeResponded 3 weeks ago

Dear Anne9878, Thank you very much for taking time to write this extensive feedback regarding your recent stay in our hotel. Your comments are very important to us and we are very sorry to learn that your stay was not to your full satisfaction. Our...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Wheelchair access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cesky Krumlov
#5 Luxury Hotel in Cesky Krumlov
#6 Romantic Hotel in Cesky Krumlov
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cesky Krumlov
#5 Luxury Hotel in Cesky Krumlov
#6 Romantic Hotel in Cesky Krumlov
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (527)
Room & Suite (128)
Dining (27)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
Ask a question
BlueRidgeTourist
28 August 2016|
AnswerShow all 7 answers
Response from Jan Hotels P | Property representative |
Good evening, for our hotel guests we have parking 250 - 300 m from our hotel.One parking space costs 340,-kč/1 day....Yu can drive with your car directly in front of the hotel and our porterage will drive with your car on... More
0
Votes
Google Translation
damluar
12 December 2015|
AnswerShow all 5 answers
Response from John M | Reviewed this property |
Sorry Konstantin,but I have no idea what the 2016 tariffs are...Best to contact them directly through their website... : )
0
Votes
spot2723
10 August 2015|
Answer
Response from John M | Reviewed this property |
Yes,it does.
0
Votes
Room Tips
"Our room had a view and was great"
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"Be very careful you are getting what you see in the photos"
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"Ask for one with the view of the castle which is beautifully lit in at night."
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"If you are large or heavy be aware that some rooms have toilet thrones you won't be able to use and..."
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