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Hotel Imperial

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Hotel Imperial
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237 Reviews from our TripAdvisor Community

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Showing 63: English reviews
New York City, New York
Reviewed 3 weeks ago

Just came back home from my second vacation at Imperial already making plans for the return in 2017. Imperial was my love from the first sight when last year I was browsing the Net for the best price & quality vacation option in Karlovy Vary. The spacious beautiful orange roofed building on the top of the hill overlooking the town...

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Helpful?
Thank OlgaDru2016
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mrs Olga, thank you very much for staying in Hotel Imperial for the second time and we are very glad about your great review. Your words show you were completely satisfied. We passed your praise on to Doctor Kupkova. We will be honoured to welcome you again in our hotel. We are already looking forward to your visit. Yours...

Munich, Germany
Reviewed 10 October 2016 via mobile

The Hotel is quite nice. But the Bar is boring with horrible music. The food was good average. Dinner time from 6 pm till 8 pm is not acceptable. Accept for very old people who go to bed at 9 pm 😎. The Massages were really wonderful. Nevertheless we had a good time, because we were celebrating my birthday and...

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Helpful?
Thank malubacupra
Jan K, Manager at Hotel Imperial, responded to this review

Dear Ms., thank you or choosing the Hotel Imperial and for your review. We appreciate your comments and observations which were referred to relevant managers. We believe you will choose our hotel again in the future and we are looking forward to your visit. Yours sincerely

Pilsen Region, Czech Republic
Reviewed 8 October 2016 via mobile

We came for dinner with friends and we had great time. The hotel restaurant looks quite expensive and if you like high standard go there. Food and service are perfect there. Service was excellent, very friendly guy, who knows what to recommend, he even made a picture with us at the end. In Carlsbad are many russian guests, especially in...

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Helpful?
Thank roumen85
Jan K, Manager at Hotel Imperial, responded to this review

Dear Ms., thank you for choosing our hotel restaurant for your diner. We were very pleased by your kind words and we believe you will return to us in the future! Yours sincerely

Toronto, Canada
Reviewed 2 August 2016

There is only one way to describe this hotel and that is terrible. I will try to keep it brief, to the point and factual. The hotel staff behave like they are doing you a favor at every turn, so the service is well below standard, especially for a hotel at this rating level. The rooms are very dated, not...

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1Thank A P
Jan K, Manager at Hotel Imperial, responded to this review

Dear guest, thank you for choosing the Hotel Imperial for your stay and for sharing your opinion with us. We are sorry to hear about your dissatisfaction. We wish you had contacted us during your stay as we could have prevented some of the inconveniences. - It is difficult to correct the behavior of the staff that has already taken...

Evergreen, Colorado
Reviewed 16 July 2016 via mobile

This was a beautiful, stately hotel up on a hill overlooking Karlovy Vary. The region was beautiful with amazing architecture. We had a suite that was elegant, beds were very comfortable and it included a great buffet breakfast. I would recommend this hotel 100 percent.

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1Thank Suekaras
Jan K, Manažer at Hotel Imperial, responded to this review

Dear guest, thank you for staying in the Hotel Imperial, for your kind review with high rating and recommendation. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

Reviewed 8 July 2016 via mobile

We stayed in this hotel for 3 nights during the Film festival. One of them was sleepless because of a party in hotel. If it was only inside the club, it would be okay, but hotel management allowed playing music outside. Rooms have quite good noise isolation, but sleeping in a room with no chance to open the window in...

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Helpful?
Thank Zuzana250
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mrs. Zuzana, we would like to thank you for staying in Hotel Imperial and for your review. Negative reviews are beneficial to us as they are a way for us to improve our services. Please let us briefly comment on your review: There are a number of various events taking place all over town at the time of the...

County Dublin, Ireland
Reviewed 6 June 2016

I had the pleasure of staying at the Imperial last week, it was a great experience. The staff are very good in particular the restaurant & bar staff are very friendly. The food choice is fantastic, service & ambience is unrivalled. The rooms are spacious & very well appointed, luxury abounds all over the hotel. I would thoroughly recommend a...

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Helpful?
Thank paul1242016
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mr. Paul, thank you for staying in the Hotel Imperial, for your kind review with high rating and recommendation. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

Ware, United Kingdom
Reviewed 2 June 2016

We have just returned from our second visit to the Hotel Imperial and in many ways, it was even more enjoyable than the first time. Our booking was, once again, smoothly and expertly handled by Lada Kalmanova, who arranged for us to have the same room as before which we had enjoyed previously due to it's convenient location in relation...

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Helpful?
Thank Paul C
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mr. Paul, thank you very much for staying in Hotel Imperial for the second time. We are very glad about your great review. Your words show you were completely satisfied and we are very happy you got back home well rested. We passed your praise on to our staff. Our employees attend language courses but as you say, it's...

Dublin
Reviewed 20 April 2016 via mobile

After a full day travelling, we were relieved to arrive at our luxury hotel. However, our relief was short lived. We were brought to VILLA HOFFMAN by the bell boy who seemed to be in a big hurry and we struggled to keep up with him. Our room was 3 or 4 floors up with no lift for my elderly...

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Helpful?
4Thank Geryan1
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mr., despite your negative review, we would like to thank you for using our services and for your feedback. Please let us comment on the situation you described: The description of Villa Hofman where you made your booking can be found on several internet sites. Our receptionist suggested you stayed in the main Imperial Hotel building and paid the...

Reviewed 4 April 2016 via mobile

An excellent hotel with kind considerate staff. The rooms are comfortable, and the food is very good. The dining room is amazing, and if you are not staying it is worth booking for a meal just to gaze at the decor. The hotel is situated within easy walking distance of the main sights

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Helpful?
Thank lindaanncox
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mrs. Linda, thank you for staying in the Hotel Imperial and for your kind review with high rating. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
At Hotel Imperial in Karlovy Vary, we offer our guests tradition in a modern style. We provide our guests with the highest standard of hotel accommodation, spa treatments and all other hotel services. Due to this commitment of providing the highest standard of service to our clientele, Hotel Imperial is the proud holder of the prestigious award: "Czech Republic's Leading Spa Resort". ... more   less 

Additional Information about Hotel Imperial

Address: Libusina 1212/18, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: £54 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Imperial 4.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Odigeo and Priceline so you can book your Hotel Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hotel Karlovy Vary
Hotel Style:
#2 Romantic Hotel in Karlovy Vary
#5 Family Hotel in Karlovy Vary
#10 Spa Hotel in Karlovy Vary
#10 Luxury Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Imperial staff and other travellers.
8 questions
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Questions? Get answers from Hotel Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel at all costs”
 of 5 bubbles AP557, 2 Aug 2016 | Read review
“Any room would be great”
 of 5 bubbles paul1242016, 6 Jun 2016 | Read review
“Rooms on higher floors have great views.”
 of 5 bubbles 977PaulC, 2 Jun 2016 | Read review
“do not choose rooms in Vila Hofman”
 of 5 bubbles 687astan, 25 Mar 2016 | Read review
“The hotel is up high on a hill, I enjoyed my room overlooking the city.”
 of 5 bubbles catherinep15, 13 Dec 2015 | Read review
5 of 5
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