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Spa Resort Sanssouci

379 reviews
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Traveller (167)
Room & Suite (272)
Dining (91)
Overview
  • Excellent68%
  • Very good20%
  • Average9%
  • Poor1%
  • Terrible2%
Travellers talk about
“special thanks”(3 reviews)
“other guests”(2 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4.0 Star Hotel
All hotel details
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Rooms
10 Mar11 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)Write a Review
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1 - 5 of 38 reviews
Reviewed 7 January 2018

We booked a room for 6 nights. Check in was a bit problematic because the room they gave us was facing the hill with the Bare Trees. We asked to have it changed for a room with the city view. We’ve got a room sitting...More

Thank lyudmila877
Response from Jan K, Manager at Spa Resort SanssouciResponded 10 January 2018

Dear Lyudmila, Thank you very much for choosing to stay in Spa Resort Sanssouci during your time in Karlovy Vary. We are grateful that you found time to share your impressions as well. We are very sorry that you have encountered some unpleasant moments while...More

Reviewed 25 July 2017

I honestly cannot understand how it gets its high reviews. Our room was OK but not more, the carpet very old, the decor needs to be refreshed, the television cloudy. The room cleaning is spotted i.e. used glasses are not changed so for 5 days...More

Thank Catherinegagnon
Response from Jan K, Manager at Spa Resort SanssouciResponded 11 September 2017

Dear guests, we would like to thank you for staying in Spa Resort Sanssouci, your review and your comment. You help us to improve our services. We believe you have expressed your dissatisfaction in the hotel. We appreciate your comments and observations which were referred...More

Reviewed 11 July 2017

Staff were helpful yet communication was somehow difficult as we didn't speak Czech or Russian and some staff had limited English. Google translate helped though. One day we missed the room service and ran out of towels and toilet paper, the reception lady helped us...More

Thank Michelle O
Response from Jan K, Manager at Spa Resort SanssouciResponded 19 July 2017

Dear Michelle, we would like to thank you for staying in Spa Resort Sanssouci, your review and your comments. The staff takes language courses on a regular basis; however, acquiring language skills is a long-term process. Rooms are cleaned every day. We are surprised to...More

Reviewed 29 May 2017

We spent 2 nights in this beautiful hotel and we enjoyed it a lot...everything is awesome there...staff,location(just 10minutes walk to centre of Karlovy Vary),wellness...we had great massage treatments...and food is very good :-)

Thank Hana K
Response from Jan K, Manažer at Spa Resort SanssouciResponded 1 June 2017

Dear Mrs. Hana, thank you for staying in Spa Resort Sanssouci, for your kind review with high rating. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

Reviewed 5 December 2016

ideal place for a four night stay! make sure to try out the aqua massage and herbal bath. location top of a cute hill, a mixture of habsburg and Bohemian atmosphere, dozes of what the comunists did take care too. however do not let some...More

1  Thank maxx1262
Response from Jan K, Manager at Spa Resort SanssouciResponded 7 December 2016

Dear Mr., thank you for staying in Spa Resort Sanssouci, for your kind review with high rating. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Karlovy Vary
#3 Business Hotel in Karlovy Vary
#3 Romantic Hotel in Karlovy Vary
#4 Spa Hotel in Karlovy Vary
#5 Luxury Hotel in Karlovy Vary
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Karlovy Vary
#3 Business Hotel in Karlovy Vary
#3 Romantic Hotel in Karlovy Vary
#4 Spa Hotel in Karlovy Vary
#5 Luxury Hotel in Karlovy Vary
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (167)
Room & Suite (272)
Dining (91)
Pool & Beach (47)
Amenities (79)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"all rooms are with a nice view, although you do not need to stay in the room. enjoy the services offered by..."
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"spa dreams .com you buy your tickets w detox programs..."
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"Room in Blue House one level below Front desk level has strong sewage odour from the bath room"
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"Blue house, city view"
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