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Spa Resort Sanssouci

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275 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Our double room had no airconditioner - it meant that afternoons were quite hot and the heat lingered well into the night. Room's carpet was old and smelly. The view from the balcony was superb and , especially at night , almost magic.Cleaning and bedlinen change was done regularly, without fuss and bother. Polite staff. Food, waiting and serving at... More 

Helpful?
1 Thank Michael G
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mr. Michael, we would like to thank you for staying in Spa Resort Sanssouci, your review and your comments. We are sorry that you did not make your complaints immediately during your stay. All of our guests are recommended to inform us about their dissatisfaction during they stay so that we could remove any possible shortcoming and make their... More 

Toronto, Canada
Level Contributor
201 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 483 helpful votes
Reviewed 4 July 2016

Location: property locates up the hill in a tranquil corner next to Hotel Minerva.about 25 mins walk to town. There are main building and two wings Facilities: a pool that closed 9pm The whole hotel is cold and unwelcoming though in blue white and orange. SPA area offers sauna, and all sort of wellness programs you MUST book well in... More 

Helpful?
Thank yrtx4e
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear guests, thank you for staying in Spa Resort Sanssouci and for your review. We would like to rectify certain facts: - There really is no air-conditioning in the rooms; however, we do not advertise this service anywhere. - We are sorry about the insufficient language skills of our staff. The staff attend language courses. However, this process takes some... More 

Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2015

The great hotel, delicious food, good prices. I was in this hotel 5 times. I like the "Regeneration" program. If you take the procedures, free parking. The hotel offered an excellent free Christmas dinner.

Helpful?
2 Thank Hanna S
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs. Hanna, thank you for returning to the Spa Resort Sanssouci and for your kind review. We are pleased to hear that you visited our Resort several times and that you were always satisfied and witnessed the high quality of our services. We are looking forward to your future visits. Yours sincerely More 

Prague, Czech Republic
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 September 2015

Hotel is situated on the hill so you can enjoy very nice view - woods, nature, a bit of city.. I was there on business trip but with family. Nice room after recontruction with balcony - tv was older but I think it is not so important. We stayed there with buffet breakfast. We enjoyed the pool. This is not... More 

Helpful?
3 Thank Michelin737
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs., we would like to thank you for staying in the Spa Resort Sanssouci and your kind review. We have some good news for you. Next year we are planning to change the TV sets. We will be honoured if you choose our hotel again in the future. Yours sincerely More 

Hong Kong, China
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 August 2015 via mobile

I bought a willness of ladies package online Here closed to city town ,u can go there on foot Even take public transport also free of charge (only number 2 bus ) The package of spa not so useful actually ,including a bath ,only 25 mins massage Breakfast and dinner buffet provided,not so variety of food ,but provided fresh fruits... More 

Helpful?
2 Thank FELIXTSANG
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs. Tsang, thank you for choosing the Spa Resort Sanssouci for your stay in Karlovy Vary and for your review and recommendation. The package you chose comprises 4 procedures. They are wellness procedures, not spa procedures. We regret to hear that you found our menus little varied because we always try to offer a broad choice of meals. We... More 

Plymouth, Wisconsin
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 July 2015

I stayed here for two nights upon arriving in CZ. The hotel is a bit outside of the city center, but there a bus stop right across the street, and it's only 3 stops to the downtown area. Because it's quite hilly, it's a bit of a walk but doable if you're in good health. My room was basic but... More 

Helpful?
2 Thank onefortheroad39
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs., thank you for choosing the Spa Resort Sanssouci and for your review. We believe that the location of our hotel in a quiet neighborhood is a huge advantage and as you mentioned yourself the city center is within walking distance or can be reached by public transport. Unfortunately, our rooms are not air conditioned and you are right... More 

Melbourne, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 July 2015

We stayed in a suite with half board at the Opera restaurant. All staff have been very helpful. The food was amazing. The facilities and the room very clean. Excellent location, easy to get to the center of Karlovy Vary. Would definitely stay there again. Highly recommended!

Helpful?
Thank Nellie B
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs. Nellie, thank you for staying in the Spa Resort Sanssouci and also for your very nice review. We are delighted that you were so pleased with the stay. We will be honoured to welcome you again in our hotel. We are already looking forward to your visit. Sincerely, More 

Karlovy Vary, Czech Republic
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 June 2015

Only good thing about this hotel is really nice and polite staff with good language skills at least in 3 languages (mostly Russian, German and Czech). Price for accommodation is so high for what? You really need to change carpets all over the hotel and paint the dirty walls, everything looks old and used, my first day found a lots... More 

Helpful?
9 Thank Mirek G
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mr. Mirek, thank you for coming and staying at the Spa Resort Sanssouci even though you rated this experience negatively. Let us respond to some of your comments: - Many of our clients and we believe that the price of the stay corresponds to the quality of our services. - The carpets are cleaned and replaced and the rooms... More 

Brussels, Belgium
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2015

I really liked this hotel and the place, it is indeed a very beautiful city. We had a technical problem with our car the last day, hotel's staff was very helpful and kind to us. Karlovy Vary is worth seeing!

Helpful?
1 Thank Carina A
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Mrs Carina, Thank you for having chosen the Spa Resort Sanssouci for your relaxation trip. At the same time, thank you for your feedback. We believe you will choose to stay with us again when you visit Karlovy Vary next time. Kind Regards More 

Montreal, Canada
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2015

Very nice quiet location, only 5 min by the free transportation on city bus or by pleasant walk to the centre, landmarks, theatre, Cafes, hotels,churches etc. as well to colonnades with thermal mineral springs having curing/preventing effect on metabolic disorders. Interestingly, these mineral springs offer drinking cure,which was, in the past, the only known treatment for a management of diabetes... More 

Helpful?
1 Thank Liba P
Jan K, Manager at Spa Resort Sanssouci, responded to this review

Dear Ms Libuše, thank you for staying in the Spa Resort Sanssouci. At the same time, thank you for the positive feedback on our hotel. We are happy our treatment relieved you of your ailments. We apologize for the trouble with the internet and the iron on the floor. Iron is also available at the hotel reception and our hotel... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Our hotel in Karlovy Vary is a new spa complex located on the quite side of the spa zone. Spa Resort Sanssouci was created by merging three important spa facilities: The Mercedes Villa, The Svycarsky dvur (Swiss court) Hotel and the Sanssouci Hotel. This comprehensive reconstruction, that included the construction of an underground connecting corridor, allows us to offer our guests the maximum comfort all under one roof. ... more   less 

Additional Information about Spa Resort Sanssouci

Address: U Imperialu 198/11, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: £63 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spa Resort Sanssouci 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Spa Resort Sanssouci Hotel Karlovy Vary
Hotel Style:
#1 Family Hotel in Karlovy Vary
#2 Spa Hotel in Karlovy Vary
#2 Luxury Hotel in Karlovy Vary
#3 Romantic Hotel in Karlovy Vary
#3 Business Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Spa Resort Sanssouci staff and other travellers.
3 questions
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Questions? Get answers from Spa Resort Sanssouci staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in Blue House one level below Front desk level has strong sewage odour from the bath room”
 of 5 bubbles yrtx4e, 4 Jul 2016 | Read review
“Blue house, city view”
 of 5 bubbles Michelin737, 14 Sep 2015 | Read review
“Go for suite on higher floors, definitely worth the extra money”
 of 5 bubbles 631nellieb, 7 Jul 2015 | Read review
“choose different hotel”
 of 5 bubbles 927mirekg, 23 Jun 2015 | Read review
“not to choose a room street side, noises...”
 of 5 bubbles CarinaA34, 21 May 2015 | Read review
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