Spa Hotel Ulrika
Sadova 875/16, Karlovy Vary 360 01 Czech Republic
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About
#21 of 220 hotels in Karlovy Vary
Location
Cleanliness
Service
Value
Each of our rooms, from the Economy category to the President Suite, has everything you need for comfortable accommodation. Only a few steps will separate you from your comfortable room and the spa springs.During your stay, our wellness centre with two pools, a Finnish sauna, a HAMMAM Turkish steam bath, and other procedures are at your disposal. Whether you only sleep over with us or if you are on a spa stay, you will be enraptured by the comfort and luxury of our four stars.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot bath
Indoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Billiards
Patio
Tennis court offsite
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Neck massage
Salon
Solarium
Steam room
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
Languages Spoken
English, Russian, Czech, German
Location
89Good for walkers
Grade: 89 out of 100
34Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Sadova 875/16, Karlovy Vary 360 01 Czech Republic
Name/address in local language
Getting there
Karlovy Vary Station17 min
Car HireSee all Karlovy Vary car hire
76Reviews0Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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A very disappointing stay and not at all what we expected for the amount paid. The staff were very rude and unhelpful, the manager nowhere to be found and no information or help available anywhere. The spa is inaccessible and an appointment impossible unless you speak Czech - upon arrival at the spa hotel, we were told that there was no one available to book treatments with and no one works past 3.30pm on a Friday even though the website says open until 5pm. We were told, rudely, we had to go to the spa at 9am the next morning to book something. 9am the next day, we go down to the spa and wait for 30 minutes are taken into a small office and huffily asked what we want. We want a massage but all that’s left is two 30 minute slots – we have the massages which last only 20 minutes. Czech radio is blasting throughout the whole thing. There are so many facilities at the spa but no one can explain them or offer access to them - it didn't make any sense. A number of machines in the gym were broken. The breakfast isn’t even close to what is described or shown on the website – few options. The buffet dinner also leaves a lot to be desired. The rooms are not made up on a daily basis – only the bins are changed. We called down and asked that someone come and tidy the room but were told that only happens every 3 days – we were only staying 3 days. No facilities in the room - not even a coffee machine. This is not a 4* service – this was not a cheap hotel/ None of the staff were interested in helping us – the lady on reception, Michaela, even laughed in our faces, when we tried to speak with her.…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I like this hotel ,I ,ve visited it several times !The new swimming pool is the best in Karlovy Vary,the rooms are comfy ,the stuff is polite. BUT the big problem is the food!Before 2018 it was nice but now I was very dissappointed! For dinner there are only 2 kinds of meat dishes,once there was fish but instead of “trout” it was some cheap kind,for dessert you have one day pie or ice- cream the other day! If you want to have coffe at the bar you have to ask the waitress in the dinning area! I presume that there are some finansial problems of the menagment!
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Description: I have visited several hotels in Karlovy Vary, but Hotel Ulrika is in my opinion absolutely top in all respects. Great location, exceptional cleanliness, friendly staff and, last but not least, an excellent wellness facility and related spa treatments. I have nothing to complain about the food served at the hotel either, it was simply delicious. I recommend Hotel Ulrika to all discerning customers who want to be pampered on their holiday.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 22 Dec 2021
Vážená paní Soňo Rampulová, velice děkujeme za hřejivá slova ohledně našeho personálu, čistoty, wellnesu a procedur. S radostí Vás ve Spa Hotelu Ulrika v budoucnu opět přivítáme . S pozdravem recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will always be very happy to return to this Spa Hotel because its services are of the highest standard. I am excited, as is my wife, that the ULRIKA Spa House still offers all the services and balneo treatments today, during the global pandemic Covid19, including two amazing swimming pools, several saunas and great cuisine. The location of the hotel house is right next to the spa colonnade of Karlovy Vary, in a very quiet place. It is a place where presidents and kings can heal.
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: The whole hotel is perfect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 15 Dec 2021
Moc děkujeme za vaše pozitivní hodnocení. Samozřejmě nás všechna slova chvály potěšila a doufáme, že se brzy znovu uvidíme v našem hotelu.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything, from the arrival till the departure went absolutely well: welcoming face at the reception, smile and professional attitude of the staff at the restaurant, excellent food (fish for buffet dinner every day) and professional care at the spa medical center. Luxury accommodation (very comfortabel beds) with the touch to details, beautiful aqua zone and relaxing atmosphere within the hotel. Very close to the spa center, easy to walk everywhere. My big thank goes to the each person of the staff from the waiters to the director who made our stay unforgettable.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Nice views to the surrounding streets from Superior rooms with balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 15 Dec 2021
Dear, thank you very much for the positive review, we are very happy that you liked our hotel, spacious staff and spa zone and we really appreciate your visit. We are glad that everything was perfect. We hope to see you again soon at our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury accommodation, in the center of the spa town of Karlovy Vary. In the summer days, we especially appreciated the quiet air conditioning. Delicious food, it was tasty and healthy at the same time. Very good hotel and spa services. We also used both hotel pools for recreation. All hotel staff were helpful and friendly.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: It is best to ask at the reception
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 22 Dec 2021
Vážený pane Václave, děkujeme za velice milou recenzi. Samozřejmě nás všechny potěšila slova ohledně našeho personálu a úrovně hotelových, lázeňských služeb. Za všechny moc děkujeme! S pozdravem recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was really amazing time in this hotel. Staff prepared awesome Luxury room for our wedding aniversary. Thank them so much. We will come again for sure. Also there is great wellness and great breakfasts and everybody are very kind.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 22 Dec 2021
Vážená paní Radko K, rádi bychom vám poděkovali za tak skvělé hodnocení s komentáři k pobytu u nás. Velmi si toho vážíme. Slova chvály ohledně našeho personálu rádi předáme. Bude nám potěšením Vás opět přivítat v našem hotelu. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Příjemný lázeňský týden v příjemném luxusním hotelu za přijatelnou cenu. Spousta lázeňských procedur na výběr, příjemný a vždy se vším nápomocný personál, výborná strava. Při odjezdu na nás na recepci čekal milý dárek přímo od pana ředitele a slevový voucher na příští pobyt. Rozhodně doporučuji všem. A pleasant spa week in luxury hotel for an affordable price. Lots of spa treatments to choose from, friendly and always helpful staff, excellent food. Upon departure, a nice gift was waiting for us at the reception directly from the director and also discount voucher for the next stay. I definitely recommend it to everyone.
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 22 Dec 2021
Vážený pane Petře S, těší nás, že jste byli nadmíru spokojeni se všemi službami a vyzvedli práci našeho personálu včetně kvality jídla. Náš pan ředitel dělá vše proto, aby se klient v hotelu cítil dobře. Moc se těšíme na Váš další pobyt. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We told the hotel at the time of booking that we were celebrating our 50th wedding anniversary. That is all that it took. They did everything imaginable to make our stay special. Meals, wait staff, housekeeping, spa attendant,reception... all A-1. Even the manager greeted and made us feel welcome. There were baked goods waiting in our room, we were loaned an espresso machine for the duration of our stay, a --complimentary bottle of wine on our anniversary. Friendly faces and helpful service at every turn. Ten thumbs up. I would be happier if they had a bottle of hot sauce available in the dining room. There was a $1.00 discrepancy at check out. Not a big issue. Humans make mistakes.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 26 Dec 2021
Vážený pane czken, těší nás , že jste si pobyt v našem hotelu užili. Za celý tým hotelu jsme rádi, že se Vám 50.výročí svatby u nás vydařilo a přejeme Vám hodně síly na další cestě životem. Budeme se těšit na další setkání s Vámi. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel doesn't have room service like a 4 star hotel should,the lobby bar it's closed in the morning and if you want to take a coffee in the restaurant a very nervous waiter Ivo Bernat it's yelling at you and take the coffee from your hand.They ask you for a dressing code at the breakfast which is not specified on nowhere.When we want to make a complain at the reception ,they suddenly start to speak czech language.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded 26 Dec 2021
Vážená paní Cristino, děkujeme za vaši zpětnou vazbu. Jen nám moc líto, že došlo k této nepříjemné situaci a doufáme, že se to již nebude opakovat. Personál restaurace byl poučen ze strany vedení. Budeme se těšit na příště. S pozdravem Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$142 - US$170 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Spa Hotel Ulrika & Goethe Hau
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionKarlovy Vary
NUMBER OF ROOMS
70
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Claim Your ListingSPA HOTEL ULRIKA - Updated 2023 (Karlovy Vary, Czech Republic)
Frequently Asked Questions about Spa Hotel Ulrika
Which popular attractions are close to Spa Hotel Ulrika?
Nearby attractions include Pravoslavny Kostel Svateho Petra a Pavla (0.2 miles), Park Colonnade (0.1 miles), and Mlýnská kolonáda (0.2 miles).
What are some of the property amenities at Spa Hotel Ulrika?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Spa Hotel Ulrika?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Spa Hotel Ulrika?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Spa Hotel Ulrika?
Conveniently located restaurants include Tusculum, Male Versailles, and Restaurant ROMANCE.
Are there opportunities to exercise at Spa Hotel Ulrika?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Spa Hotel Ulrika have airport transportation?
Yes, Spa Hotel Ulrika offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Spa Hotel Ulrika located near the city centre?
Yes, it is 0.6 miles away from the centre of Karlovy Vary.
Are any cleaning services offered at Spa Hotel Ulrika?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Spa Hotel Ulrika?
The staff speaks multiple languages, including English, German, Russian, and Czech.
Are there any historical sites close to Spa Hotel Ulrika?
Many travellers enjoy visiting Market Colonnade (0.3 miles), The Imperial Spa (0.5 miles), and Old Jewish Cemetery Drmoul (0.4 miles).