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Luxury Spa Hotel Olympic Palace

Traveller (133)
Room & Suite (29)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast Available
Indoor pool
Laundry Service
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Room features
Air conditioning
Minibar
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS

Location

Full view
93Great for walkers
Grade: 93 out of 100
37Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
90Reviews
149Photos
2Q+A
4Room tips
Traveller rating
  • 70
  • 13
  • 2
  • 5
  • 0
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Popular mentions
Checkin took about 20 minutes with no one in line, call room services at 2am and was told to take a taxi as they have no room service at night (yet on every flyer and ad says they do). Salt spa, is a joke and waste of money and same goes for must of the other spa wellness
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Response from Stanislav K, Manager at Luxury Spa Hotel Olympic Palace
Responded 4 Feb 2019
Dear guest, thank you for your feedback. We are primarily a Medical Spa Hotel and therefore we have some specific features that may not suit to everyone, such as limited room service at night. Regarding parking, you can believe it or not, but parking in the spa zone is really forbidden in the whole area. That is fact which can be simply verified. We therefore offer valet parking service as the part of our standard additional service, but we do not force anyone to use it. Anyway, we're really sorry that our services have not met your expectations. Sincerely,
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Hotel was excellent and staff wonderful. Family of four. The moment you enter the hotel we were well received. The children had their own robes and soap & shampoo smelling like bubblegum. Rooms were cleaned and beds comfortable. Our first time in Karlovy Vary 10 minute walk to
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Response from Luxury Spa Hote... O, Manažer komunikace s hosty at Luxury Spa Hotel Olympic Palace
Responded 13 Dec 2018
Dear friends! Thank you very much for your nice feedback. We are so happy you was satisfied. Me and all the staff wish you Merry Christmas and happy year 2019. Hope we will see you soon again. Jitka Štolfová, Front Office Manager
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The best hotel we ever hadThe place is amazing and the service is excellentThe food is delicious and the hotel is very clean and tidyThe spa is amazingI wish we could go back to this place every year
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Review collected in partnership with this hotel
Response from Luxury Spa Hote... O, Manažer komunikace s hosty at Luxury Spa Hotel Olympic Palace
Responded 11 Oct 2018
Thank you very much for your nice and positive feedback. Hope you visit us soon! Your sincerely, Jitka Štolfová, Front Office Manager
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We stayed for 12 days on a full board and treatment package. The hotel is new, clean and very nicely appointed. The front desk staff was very friendly. The spa is clean, but procedures leave a lot to be desired. Feels like you are a number they need to get through and nobody
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Response from Luxury Spa Hote... O, Manažer komunikace s hosty at Luxury Spa Hotel Olympic Palace
Responded 12 Nov 2018
Dear Victoria! Thank you very much for the positive rating of your stay at the Olympic Palace hotel. We are glad that you have enjoyed the stay. You are right, meals (breakfast, lunch, dinner) are served buffet style at the Amadeus Restaurant. All meals are carefully selected and prepared in order to satisfy not only our spa guests of whom there is a majority at the hotel but also guests staying on the board + accommodation basis. The price of a lunch or dinner with water and tea is CZK 690 and includes starters, soups, main courses, salads, desserts and fruits in unlimitted quantity. If you feel like just having a bite, you may enjoy a wide variety of meals at the Lobby Bar (10 am - 9 pm). The hotel is strictly non smoking. We are very sorry that you were bothered with the smoke from the neighbouring balcony. We are working hard to solve this problem. I hope that we will have the chance to welcome you to the Olympic Palace Hotel soon. Your sincerely, Jitka Štolfová, Front Office Manager
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This is a beautiful and clean hotel centrally located in the city. The staff was very very helpful and friendly. The spa was just amazing and you can choose between different treatments. Breakfast and the dinner buffet could be much much better.....That is the ONLY reason that
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Review collected in partnership with this hotel
Response from Luxury Spa Hote... O, Manažer komunikace s hosty at Luxury Spa Hotel Olympic Palace
Responded 11 Oct 2018
Thank you very much for your visit and nice feedback. We are happy you liked your stay in our hotel. We are sorry, you did not find your favourite meal on our buffet. I hope you enjoy the meal next time. Your sincerely, Jitka Štolfová, Front Office Manager
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123456
Hello, there are 3 types of saunas: finnish, herbal and wet. There is only one jacuzzi next to the pool, however you can lie down in the pool on a "lounger" and enjoy the bubbles as well. The areas are not separeted by the gender. Hope it helps
0 votes
is there parking for a car?
Dear Tahoe! Thank you very much for interest about Olympic Palace hotel in Karlovy Vary. Yes we have a two parking slots direct in front of the hotel. You need to make a reservation on it and the costs is 15€ per day per car. In case both of the parking place will be occupied during your stay in our hotel, our bellmen will park your car in public parking place for a same price - valet service. Ples let us know in case of your further questions and wishes. Best regards Josef Dlohos, sales manager Olympic Palace Hotel, josef.dlohos@olympic-palace.cz
1 vote
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"For mineral water bath, you must pay extra for procedures. The free Jacuzzi is NOT mineral water, despite what the front desk may tell you."
"every single one of them"
"Suit n. 214 was just stunning"
"5th floor review"
PRICE RANGE
US$179 - US$337 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionKarlovy Vary
NUMBER OF ROOMS
58
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