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Hotel Cristal Palace

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44 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Kamenice nad Lipou, Czech Republic
Reviewed 16 August 2016 via mobile

Decent room (front side of hotel) facing park and street, no night traffic, clean undergroung parking, no problem with early breakfast, services very experienced, receptionists polite and freindly with good manners, very nice place to stay. Spot on !

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Helpful?
Thank sada007
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Sada, thank you very much for your review. We are very pleased and we are looking forward to your next visit! :-) Best regards Team Cristal Palace

Israel
Reviewed 12 August 2016

MARIANSKE LAZNA (Mariensbad) is a traditional spa place in Bohemia(Czehia),frequented by aristocracy and known figures in the 18th and 19th centuries and later developed for middle-class "health" tourism. It is a quiet , relaxing place , situated in a pleasant very green park area within hills. Cristal Palace is a 4 star modern spa-hotel; all therapies , including the 2...

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Thank babethr141
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Babethr141, thank you for your very nice review. We are happy that you were satisfied with our service. We hope that you had good time by us and we are looking forward to your next visit. Best regards Team Cristal Palace

Hod Hasharon, Israel
Reviewed 27 June 2016

One of my worst experience with spa hotels and I was in many spa resorts in different countries and in Marienbad too , at Falkensteiner hotel and spa that it was superb. But Cristal hotel it is by far the worst. They said they speak English , but only 1 person at the reception is trying to understand you not...

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Thank DrCoca
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Dr. Coca Zenobia Radomir, thank you for your review. We are very sorry that you are not satisfied in our hotel. We tried to fulfill you wishes about the spa treatments. A doctor recommended you the spa treatments by your health status, not the cheepest treatments at all. We have changed according your wishes the treatment for mineral baths,...

Reviewed 6 August 2015

Our selection of Cristal Palace in Marianske Lazne was driven by it’s convenient location close to the main spa promenade and yet “off the beaten path”. We have two children, and the choice of location was definitely a win; having true mineral springs right on location (actually,both Edward II and Augustin are accessible in the hotel lobby) was a nice...

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1Thank Hynek S
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Hynek, thank you for your nice review. It helps us to make better service for our costumers. We hope that you will visit us once more. Best regards Team Cristal Palace

Cesis, Latvia
Reviewed 8 July 2015

If you have less than 60 and you don`t speak german and russian I recommend to find some other place to stay. Buffet dinner was very poor. Room was in enough good condition, but there was some need for repairs in the shower.

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Thank Mārtiņš L
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Mr. Martins, thank you very much for your review. It helps us to repare and make better our service. Best regards Team Cristal Palace

London, United Kingdom
Reviewed 27 May 2015

The hotel is set up in the midst of a beautiful arena where you have access to the city centre and the mountains. A place that offers escape and retreat from your day to day stresses is how I personally like to describe the hotel. Coupled with amazing facilities, friendly staff (who cater to your needs), and amazing facilities makes...

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2Thank Lakii L
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Lakii, thank you very much for your review. We are very happy that you was satisfied with our hotel and service. We are looking forward to your next visit. Best regards Team Cristal Palace

Bohemia, Czech Republic
Reviewed 19 May 2015

We stayed in this hotel for five days in may. We found this hotel very comfortable, clean and the staff was always very friendly and helpful. The hotel is situated next to the park - ideal for relaxation. We also enjoyed spa and wellness procedures, only the hotel swimming pool could be a little bit larger.

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2Thank Gerhard S
Cristal P, Manažer at Hotel Cristal Palace, responded to this review

Dear Gerhard, thank you for your review. We are very happy that you had a good time in our hotel. We will looking forward to your next visit. Best regards Team Cristal Palace

Naarden, The Netherlands
Reviewed 2 August 2011

We booked for 4 nights, but left after 2 because the air-conditioner is not individually but centrally controlled. When we arrived it was cool outside, but still too warm inside for me. Beware! I have health problems, so my body does not regulate my body heat well enough. Ladies, if you have menopause problems or a malfunctioning thyroid, do not...

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7Thank gaos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Spa & wellness hotel Cristal Palace is located in the centre of Marianske Lazne, near to the spa parks and to the famous Singing Fountain. ... more   less 

Additional Information about Hotel Cristal Palace

Address: Hlavni trida 61/66, Marianske Lazne 353 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Marianske Lazne
Price Range: £68 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal Palace 4*
Number of rooms: 86
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Hotel Style:
#13 Spa Hotel in Marianske Lazne
#15 Luxury Hotel in Marianske Lazne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the5th floor a double room used by me as a single occupancy was more than adequate, quiet and well air-conditioned; no balcony!”
 of 5 bubbles babethr141, 12 Aug 2016 | Read review
“Breakfast buffet is a great value”
 of 5 bubbles 5hyneks, 6 Aug 2015 | Read review
“Ask politely and you will be surprised :)”
 of 5 bubbles lakiil, 27 May 2015 | Read review
“Front side rooms with park view”
 of 5 bubbles 259gerhards, 19 May 2015 | Read review
“Ask for room with view, otherwise you look at other buildings”
 of 5 bubbles gaos, 2 Aug 2011 | Read review
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