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Falkensteiner Hotel Grand MedSpa Marienbad

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Falkensteiner Hotel Grand MedSpa Marienbad
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161 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed 2 weeks ago

Amazing historical building. Which explains some "old dated" historical parts, which I appreciated a lot. It gave the place some exclusive touch. Spa are is spacious and newly renovated. We had some traditional treatments for this town and were very happy with it. The food was nice every day a new theme so one isn't bored with the selection. Rooms...

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Helpful?
Thank Jinji H
Veendam, The Netherlands
Reviewed 13 August 2016

We booked a package of 3 nights, superior room, half board and two treatments in the Kuur department. The online booking seemed to fail: we did not receive a confirmation e-mail. I phoned the reception the next morning. The employee was helpful: she could not see the online booking in her computer, but she wrote down my name and phonenumber...

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Thank Pim D
Reinhard W, General Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear guests, thank you very dearly for your extensive comments and valuation. We appreciate the effort, and we would like to assure you that all the details are important for continuous improvement. While it seems that you appreciate our service in the most important aspects, we take your suggestions very seriously. In fact, we will resume our language training programs...

Prague, Czech Republic
Reviewed 11 August 2016

Very nice hotel close to the centrum. Specialised fro wellness procedures, so majority of guests are older customers who are ejnoing the large spa facilities and connecting procedures. But you can find also families with kids. Evening program with piano or jazz in the Lobby Bar. Nice food. Staff looks sometimes bored, but generaly ok.

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Helpful?
Thank Ivo N
Reinhard W, General Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Guest, thank you for your quite positive evaluation of our hotel. It is good to know that you enjoyed the stay, our extensive Medical Spa area, as well as our gastronomy and entertainment. Your comments are very helpful to continue our efforts for improvement and we appreciate your time and dedication Reinhard Wall - General Manager

Dresden
Reviewed 18 April 2016

Got a weekend trip as a gift. Hotel room was nice but a bit dated. Room was 2nd floor above the bar and the very bad music could be heard if the windows where open. Both indoor and heated outdoor pools. a large round pool that had bubbles from time to time. 4 or 5 different saunas. Friday night was...

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Helpful?
Thank straker53
Simon G, Sales Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Mr. Straker53, thank you for your stay and review. We are pleased that you were satisfied with your stay and we may say also with your gift. We have the biggest pool complex in Marianske Lazne, the only outdoor pool in town, indoor swimming pool and a whirpool, where the massage is on in intervals of 10min. It is...

Oxford, United Kingdom
Reviewed 17 April 2016

Perfect Minibreak even for a family of not so young children. The staff were attentive, the food genuinely plentiful, excellent quality and healthy, too! The rooms were exceptionally clean; the spa, pool and sauna splendid - this hotel has our highest rating and we hope to go back!

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Thank C S
Simon G, Sales Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Guest, thank you for your stay and great review. We we glad to share it with our employees. We hope to be able to greet you soon again at our hotel. Your Falkensteiner Grand MedSpa Team

Prague, Czech Republic
Reviewed 13 March 2016

I found there everything I was looking for and a lot more. It is a tranquil oasis in the middle of a small spa town. All city's highlights are within a walking distance but the hotel is in a quiet street a bit aside from the center. Which means that your sleeps will be undisturbed, you will be able to...

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Thank Mae_Prague
Simon G, Sales Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Mrs. Mae_Prague, thank you kindly for your stay and great review. We are very happy that you were satisfied with our services, specialy with our spa and architecture. Haute cuisine is not everybody´s thing so we preffer to spoil our guests with more traditional central European cuisine. We appreciate your valuable comment regarding the bath room amenities and we...

Canada
Reviewed 17 December 2015

I stayed at this hotel twice during my travels. The first time arriving from Prague late, so I missed dinner. They sent me a cheese and meat platter(huge!) to my room which I had with some really good wine from the stocked room fridge. The room was excellent, super comfortable bed, big bathroom with shower and bath. It was really...

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Thank CanadianSuePrice
Simon G, Sales Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Madame, thank you very much for your stay and splendid review. Our philosophy is WELCOME HOME and we are pleased that you felt exactely that way. Also for me was our daily chatt a big pleasure. We hope to be able to greet you again soon at our hotel. We wish you all the best in New Year. Your...

Charleston, South Carolina
Reviewed 19 June 2015

During the last full day of a recent study abroad trip to the Czech Republic, I decided to treat the students to a spa day. We travelled from Prague to Marienbad, where the students were pampered body, mind, and soul by the Falkensteiner’s stellar staff. Our group was large and came without much warning. Still, management and staff did all...

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Thank Robert W
Simon G, Sales Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Mr. Robert, thank you kind for your visit and a splendid review. For us is the guest satisfaction our top priority and we wish to apologise if the service was totaly at your expectations. We have seldome groups of this kind, but we will surely be better preapared, when you come for the next time. We are however pleased...

Tel Aviv, Tel Aviv, Israel
Reviewed 3 November 2014 via mobile

We went 2 adult couples. The guests of the hotel were the most from Germany so it was very polite, quiet place. We enjoyed 4 pools: one outside - in the cold but hot water, two inside one with bubbles, one deep inside salty and dark with colorfull lights - romantic with minerals.. At the evening we took the 6...

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Thank MorIrene
Zdenka P, Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear guest, We are writing to thank you for having chosen the Grand Spa Hotel Marienbad. It was a pleasure to have you stayed with us. Thank you also for taking the time to give us this positive feedback which is so much motivation for the whole team. We are looking forward to welcoming you again. Please do not hesitate...

Bruxelles, Belgique
Reviewed 3 October 2014

Two nights at this hotel that includes at least three " villas ".My quiet , clean room was as far as possible from the reception without leaving the place.It was called Villa Ferdinand and I had to follow the corridor through Villa Les Orangers " following the main building.It was the same building anyway ! The room in light blue...

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Thank pasquier2
Zdenka P, Manager at Falkensteiner Hotel Grand MedSpa Marienbad, responded to this review

Dear Guest, thank you for taking the time to share your feedback. We appreciate your comments regarding location and meals. We certainly look forward to welcoming you back in the very near future. Kind regards, your Grand Spa Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Falkensteiner Hotel Grand MedSpa Marienbad

Address: Ruska 123/11, Marianske Lazne 353 01, Czech Republic (Formerly Falkensteiner Grand Spa Hotel Marienbad)
Region: Czech Republic > Bohemia > Karlovy Vary Region > Marianske Lazne
Price Range: £109 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falkensteiner Hotel Grand MedSpa Marienbad 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Falkensteiner Grand Hotel Marienbad
Hotel Style:
#4 Family Hotel in Marianske Lazne
#6 Spa Hotel in Marianske Lazne
#7 Luxury Hotel in Marianske Lazne
#9 Romantic Hotel in Marianske Lazne
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Questions & Answers

Here's what travellers have asked, with answers from Falkensteiner Hotel Grand MedSpa Marienbad staff and other travellers.
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Questions? Get answers from Falkensteiner Hotel Grand MedSpa Marienbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The deluxe rooms in the main building.”
 of 5 bubbles 293pimd, 13 Aug 2016 | Read review
“Best rooms are in the "Orangerie" house.”
 of 5 bubbles Mae_Prague, 13 Mar 2016 | Read review
“Villa Ferdinand ...but think twice before going out for a walk or a shopping trip.”
 of 5 bubbles pasquier2, 3 Oct 2014 | Read review
“Ask for a corner room.”
  • looking down from bedroom window to pool
  • View from bedroom window
  • bedroom
  • bathroom
  • Bedroom
 of 5 bubbles Kara79, 7 Apr 2014 | Read review
“If possible ask for a pool view with balcony”
 of 5 bubbles samanthaj845, 2 Jul 2013 | Read review
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