Parkhotel Plzen
U Borskeho Parku 31, Pilsen 320 04 Czech Republic
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About
#7 of 67 hotels in Pilsen
Location
Cleanliness
Service
Value
Pakhotel Pilsen offers first - rate accommodation in the beautiful environment of Borsky Park, that can be used for various outdoor activities. Total capacity of the hotel is 310 beds in 150 rooms. The structure of hotel rooms can offer: 139 single or double rooms, 2 family suite, 4 Bussiness Suites, 4 Junior Suites, 1 Presidental Apartment. All the rooms are equipped with bathroom with bath in combination with shower, lavatory, TV - SAT ( 40 world channels including Japanese ones plus radio ), phone with direct line out, mini - bar, safe and free WI-FI in whole hotel area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Hot bath
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Business
Location
U Borskeho Parku 31, Pilsen 320 04 Czech Republic
Name/address in local language
Getting there
Car HireSee all Pilsen car hire
180Reviews1Q+A6Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Great hotel at calm site of Pilsen, with easy public transport connection to city centre. The hotel itself is very pleasant, rooms are clean and nice, beds are very comfy (can sleep there for ages :). Best thing is the included breakfast with many types of various meals which is kept refilled. I can totally recommend the nougat doughnuts!
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra Hanakova, General Manager at Parkhotel Plzen
Responded 8 Nov 2022
Dear 91b_ral, thank you very much for choosing Parkhotel Pilsen and for taking your time to share your experience. We do appreciate your positive comments regarding rooms cleanliness, comfortable beds as wel as breakfast. . We are more than pleased that you spent a pleasant time in Pilsen. It will be our great pleasure to welcome you back soon. All the best Petra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The carpet in the room was not vacuumed. There was pet hair and what looked like a piece of dog food on the floor. This would be unacceptable in any establishment, but more so for the price of the room. The walls did not block out the music from other rooms which kept me up. The room description claims the rooms are "renovated", this is absolutely not the case. The paint on the bathroom door was peeling and the desk chair was scratched and old, not to mention the old carpeting. I guess the sheets and towels were clean.
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Date of stay: October 2022
Value
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra Hanakova, General Manager at Parkhotel Plzen
Responded 8 Nov 2022
Dear MariekE3561UQ, of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. We are very grateful you for your comments regarding cleaning servis as well as old rooms. Thank you once again for bringing these points to our attention and we will do our best to improve not only in these areas. Once again I am deeply sorry for issues that might be disturbing during your visit and influenced your overall impression. Best regards, Petra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One waiter in the whole restaurant. Waiting for an order was more than 10 minutes, another 15 minutes for a beer and more than an hour for basic fried cheese. Absolute worst wannabe fancy place in Pilsen. It was almost empty btw
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra Hanakova, General Manager at Parkhotel Plzen
Responded 21 Jun 2022
Dear DreamyDobi, first of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. . Thank you once again for bringing these points to our attention and we will do our best to improve not only in this area. Best regards Petra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best hotel in town for summer break: in the city, surrounded by green park, beautiful garden with swimming pool and tennis courts. Rooms are spacious, well equipped, wifi worked smoothly. Wide choice of TV channels. Breakfast delicious, large choice of hot dishes, replenished during whole morning, very friendly staff. Thank you again for your great hospitality!!
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra Hanakova, General Manager at Parkhotel Plzen
Responded 27 Jul 2021
Dear Zelenec, thank you very much for choosing Parkhotel Pilsen and for taking your time to share your experience. We do appreciate your positive comments on the entire hotel and surrounding. We are more than pleased that you spent a pleasant time in Pilsen. It will be our great pleasure to welcome you back soon. Best regards, Petra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has great location - easy to find the hotel from highway junction (means no traffic jams around), just few minutes by bus from city centre, huge parking, which is free of charge, next to park for morning jogging. We spent four nights here, the staff was excellent, always helpful and very friendly. Rooms are georgeous, very spacious and have everything you need - comfy bed, strong Wifi, aircon etc. We only ate breakfast in the hotel, which was very rich, large choice of cold and hot dishes. Another extra plus for this hotel is garden pool, which is almost 20 metres long and there are many benches and loungers to relax. We enjoyed our stay very much and hope to be back soon again, thank you for your hospitality!
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Located in a quiet neighbourhood, easily accessible from the motorway. Hotel consists of the main building and a second building (this one has unfortunately no elevator...) from where you need to go outside to access the main building (for the bar, restaurant, breakfast, etc.). Breakfast very good. WiFi working without problems. Enough parking space at the hotel. Hotel has good sports facilities, incl. tennis courts. It's frequently used by big groups travelling with coaches, you can wait for checking in, if you happen to arrive just after such a group. The rooms are very well looked after and were every time very well cleaned.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra H, hotel manager at Parkhotel Plzen
Responded 9 Sept 2019
Dear Travelwhenever5, thank you very much for choosing Parkhotel Pilsen for your stay and your feedback. It was a pleasure to welcome you to our hotel and thank you for sharing points about areas where you see space for improvement. We are more than pleased that you spent a pleasant time in Pilsen. It will be our great pleasure to welcome you back soon. Best regards, Petra H.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located in a quite neighborhood surrounded by national park. There is a market around 10 minutes walking. The rooms are clean and wide. The staff are friendly I was there for a conference, they have a big hall and several meetings room. Good for business meetings and corporate activities. There is a tennis playground and swimming pool
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra H, hotel manager at Parkhotel Plzen
Responded 4 Sept 2019
Dear 977shaikhas, thank you very much for choosing Parkhotel Pilsen and for taking your time to share your experience. We do appreciate your positive comments regarding friendly staff, rooms cleanliness and banqueting services for business nad corporate clients. We are more than pleased that you spent a pleasant time in Pilsen. It will be our pleasure to welcome you back soon. Best regards, Petra Hanáková
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, my family and I visited your hotel on 11 Dec 2018 and we are part of a group from Singapore. We arrived on 11 Dec 2018 at approximately 7pm. Upon entering the hotel, our tour manager, approached the reception staff member, a gentleman wearing the name tag: Vojtech for our tour group’s room keys. Mr Vojtech commented to our tour leader to “ask your people to stand on the other side.” While our tour leader may not have taken offence to that remark, as a guest of your hotel, I find it appalling that guests of Park Hotel are referred to as ‘your people’ and the tone of Mr Vojtech. He was rude and demeaning. Moreover, he refused to render our tour manager any help when requested. I understand that Mr Vojtech may not be in the power to help our tour manager with his request, the way he replied was again, impolite: his words were: ‘ I cannot do everything for you! You must do it yourself!’ What was more appalling was when I approached the bar staff - a lady to purchase some bottled water with no gas. Upon hearing my need to purchase some water, she pointed to the left, without saying anything or giving any directions. Unsure of what she meant and where I should proceed, I asked again, ‘is it outside?’, she replied bluntly: ‘reception’. Naturally, I approached the reception where Mr Vojtech was situated. Before I could finish my request to purchase water, he pointed back at the bar when we told him that the lady at the bar had directed us to him. He then asked impatiently, ‘what do you want? Hot Water???”. We clarified that we wished to purchase spring water which he later advised the price and we purchased 5 bottles. We thought perhaps it was due to a difference in culture and language use so the reason for Mr Vjotech calling us ‘Your People!’, however, what happened later further cemented the fact that Mr Vjotech is downright rude and condescending and definitely not a customer service ambassador a Front Desk Manager should be. We did not appreciate Mr Vojtech’s mannerism and service. Having arrived in the beautiful country of the Czech Republic 2 days ago, we have been impressed by the great hospitality of the Czech people but that cannot be said of Mr Vojtech. Moreover, it is disappointing that such service is from not a junior member of your hotel but one of management level, especially one of a 4-star hotel. ParkHotel Plzen, is as quoted on her website as being “Your Second Home“ and to have a staff member at Managerial level not being able to keep up to the most basic level of service - being polite to guests, is disappointing. In fact, when our tour group of over 30 guests entered the hotel and found out that your hotel was playing host to the Roma Football Team, we were excited and even commented: This hotel must be good that even Roma is staying here! Sadly, Mr Vojtech’s service has been a letdown right from the onset. Such service should not be condoned given our otherwise enjoyable stay at your hotel. Thanks. Regards W Tan…
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Date of stay: December 2018Trip type: Travelled with friends
Rooms
Location
Service
Room Tip: Rooms are clean but avoid approaching front counter or bar staff for anything as they will spoil...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Petra H, hotel manager at Parkhotel Plzen
Responded 14 Dec 2018
Dear Mr. Tan, first of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. We are very grateful you for your comments regarding service and staff. We discussed the situation and together with the head of department we set a mini staff training how to act in certain situations. Thank you once again for bringing these points to our attention and we will do our best to improve not only in these areas. We do cooperate with your travel agency for such a long time and we always do our best to fulfill guest's requests. Just to be assured, Mr. Vojtech is the most experienced manager has been working with us for really long time and he is always obliging and helpful in every situation. Therefore once again I am deeply sorry for issues that disrupted your visit and influenced your overall impression. With best regards, Petra Hanáková
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While the staff were friendly and helpful, the door to my room had a cracked and broken frame, which stuck repeatedly throughout my stay making it necessary to visit and revisit the front desk every time i wanted to enter which was very frustrating. My room had neither kettle or complimentary tea or coffee both of which are more or less standard in hotels with fewer stars.
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Date of stay: October 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra H, hotel manager at Parkhotel Plzen
Responded 10 Oct 2018
Dear cwallis2018, first of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. We are very grateful for your comments regarding the room door. We discussed the situation and together with the head of maintenance dealt with this situation immediately. Complimentary tea and coffee facilities will be provided soon hopefully. Once again I am deeply sorry for issues that might be disturbing during your visit and influenced your overall impression. Best regards from Pilsen Petra Hanáková
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for one night as my husband was on business in the area. Very nice room in the annexe, only fault I could find was the bed was a bit firm for me. I had lunch on the terrace, a lovely view of the pool and the food was very hihg quality and delicious. We went for a walk in the park next door, very pleasant. In the evening we took a short stroll to a nearby restaurant for some typical Czech food. The breakfast at the hotel was excellent, lots of choice and excellent service. I would highly recommend this hotel.
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Petra H, hotel manager at Parkhotel Plzen
Responded 17 Sept 2018
Dear sharon w, thank you very much for choosing Parkhotel Pilsen and for taking your time to share your experience. We do appreciate your positive comments regarding nice room in the annexe and high quality and delicious food as well as lots of choice at the breakfast. We are more than pleased that you spent a pleasant time in Pilsen. It will be our great pleasure to welcome you back soon. best regards Petra Hanáková
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$88 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPilsen RegionPilsen
NUMBER OF ROOMS
150
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Frequently Asked Questions about Parkhotel Plzen
Which popular attractions are close to Parkhotel Plzen?
Nearby attractions include Zoo Plzen (2.5 miles), St Bartholomew's Cathedral (1.9 miles), and Republic Square (Namesti Republiky) (1.8 miles).
What are some of the property amenities at Parkhotel Plzen?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Parkhotel Plzen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Parkhotel Plzen?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Parkhotel Plzen?
Conveniently located restaurants include Delish, Purkmistr, and Rango Restaurant.
Are there opportunities to exercise at Parkhotel Plzen?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Parkhotel Plzen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Parkhotel Plzen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Parkhotel Plzen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Parkhotel Plzen?
Many travellers enjoy visiting Plzen Historical Underground (2.0 miles), Brewery Museum in Pilsen (2.0 miles), and St. Peter's Rotunda (3.3 miles).