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The Grand Mark Prague

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The Grand Mark Prague
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943 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Reading, England, United Kingdom
Reviewed 2 days ago NEW

Visited this extremely beautiful hotel for three nights from the 03rd Nov to the 06 Nov 2016. Went here with my husband for our 20th wedding anniversary and the hotel was kind enough to upgrade us to the grand deluxe room which I thought was very sweet. This is a superb 5* hotel. The best hotel!! Very beautiful and elegant....

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Helpful?
Thank Poonam K
Atlanta, United States
Reviewed 1 week ago

The Mark in Prague turned out to be a fantastic find. The hotel is close to everything in the hear of the city. The staff is attentive and willing to do anything to ensure you enjoy your stay. The suites were clean, spacious and very comfortable. Steps away from everything this awesome city has to offer, we can't wait to...

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Helpful?
Thank matthewlI5657JK
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear matthewlI5657JK, We are truly happy you have enjoyed your stay during your visit of Prague and hopefully you enjoyed the city itself. Thank you for such a nice review and we will be looking forward to welcoming you soon again. Zuzana Vanzurova Marketing Representative

Atlanta, Georgia
Reviewed 1 week ago

Many well heeled staying in Prague will head to the Four Seasons but they will be missing a trick by ignoring the Grand Mark. We had a wonderfully well laid out suite which had every little touch you can think of. Staff everywhere were attentive and could not be more helpful. It's a few minutes walk to the Palladium shops...

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Helpful?
Thank RGGold
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear RGGold, thank you for your nice feedback and for picking us over the Four Seasons. We are very glad you enjoyed your stay and that you were satisfied with our personal all over the hotel departments. Hopefully we will have a chance to host you soon again. Zuzana Vanzurova Marketing Representative

San Diego, California
Reviewed 1 week ago

We stayed there for 4 night,and they upgrade us to bigger suite.The concierge is very helpful.The restaurant in the downstairs is cheap and delicious. They also prepare the bathrobes,slippers and little gift for the kid.Refill cookies and milk.Bathroom is really nice,and we love the walking closet. Breakfast is kind of expensive so we didn't eat there. Oh,don't forget to visit...

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Helpful?
Thank Marikobebe
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear Marikobebe, thank you for your feedback, we are truly happy you have enjoyed your stay with us and that you appreciated our little gifts for your child. It will be our pleasure to welcome you back soon! Zuzana Vanzurova Marketing Representative

Reviewed 1 week ago

Everything about The Grand Mark is outstanding. We were 2 couples booked in 2 Grand Deluxe Suites. We were pleasantly surprised when we were both upgraded to Family Suites. The suite was fantastic, very large and luxuriously appointed. The bathroom was top class with a large bathtub and a separate shower area. The breakfast spread in the hotel was very...

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Helpful?
Thank veneetk2016
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear veneetk2016, thank you for your fabulous review and including us into your top city hotel experience, we do appreciate it highly! It will be huge pleasure for us to host you again soon and repeat your great stay! Zuzana Vanzurova Marketing Representative

Reviewed 1 week ago

Excellent staff and everything as a real 5 star hotel. The location is perfect in the heart of central Prague a waking distance to all attraction. Rooms are clean and wonderful. The WiFi is slow and the TV stations are limited for 5 star hotel.

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Helpful?
Thank 135jamilw
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear 135jamilw, thank you for your feedback from your stay, we do appreciate it! We are truly happy you enjoyed your stay with us. Regarding the wifi the complimentary access is standard, if you need to have the high speed access you may request it at our front desk for a surcharge. We ware looking forward to host you soon...

Graz, Austria
Reviewed 1 week ago

We booked our accommodation directly via hotel website. Shame we arrived by car otherwise we could enjoy a benefit of free private transfer from the airport the hotel offers on their page. 2 doormen greeted us outside the hotel and one of them parked our car. Reception wasn' t big but staff extremely nice. Our room was on 6th floor...

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Thank trixie_smutny_graz
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear trixie_smutny_graz, thank you for your nice feedback and we are more than happy to know you had a great stay and that you felt welcome with our services. Don't be sad regarding the airport transfers, we still offer this complimentary service, then if you will come back soon, you can use it for free. We are already looking forward...

los gatos, ca
Reviewed 2 weeks ago

We stayed at the Grand Mark for 5 nights with our daughter in a duplex. We usually stay at the four seasons but decided to take a chance here and we're so pleased and would stay here again in a heartbeat. It is a beautiful hotel, clean, modern, with architectural delights of an old world hotel but renovated for modern...

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Thank tesla
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear tesla, thank you for your review and we do appreciate your stay and hopefully we will have the chance to host you back again. Regarding the quiet part of a city, definitely try to book some of our room aiming to courtyard garden. You will be pleased with the calm and silence despite of the central city location. Zuzana...

bristol
Reviewed 2 weeks ago via mobile

My husband and i visited Prague for our 10 year anniversary and we chose the grand mark as our special treat and what a treat it was. From the moment we pulled up we were met by the charming doorman in his fantastic top hat welcoming us taking our luggage asking how our flight had been, a really nice touch....

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1Thank cookbristol
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear cookbristol, thank you so much for your fabulous review! We are truly very happy you had such an experience in our hotel and that you liked everything from the bottom to the top. We will be more than delighted to host you again and give you again the 5 star service which you deserve! Zuzana Vanzurova Marketing Representative

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Simply amazing quiet and everything you need for a relaxing holiday ! Defiantly come back again ! You can't fault the hotel and the staff are very friendly ! Great fresh flowers all over the hotel ! ! !

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Helpful?
Thank JonathanQ
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear Jonathan, thank you for your kind feedback and we are very happy you had relaxing holiday with us! We hope you will find us again when you will need some strength to gain. Zuzana Vanzurova Marketing Representative

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill Restaurant
Le Grill Restaurant
Cuisines: European, Central European, International
Two Steps Bar
Two Steps Bar
Cuisines: European, Bar, International, Pub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 

Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: £119 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Kempinski Hybernska Hotel Prague
Hotel Style:
#10 Business Hotel in Prague
#30 Luxury Hotel in Prague
#34 Romantic Hotel in Prague
#38 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mark Prague staff and other travellers.
11 questions
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2 months ago
Amsterdam, The Netherlands
8 months ago

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Questions? Get answers from The Grand Mark Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a superior upgrade”
 of 5 bubbles 659ajs, 9 Nov 2016 | Read review
“room with garden view”
 of 5 bubbles michalislorgos, 30 Sep 2016 | Read review
“The suites are above and beyond, coffee, tea, two tv's, all you could want”
 of 5 bubbles 567PeterL, 22 Sep 2016 | Read review
“room with view in the garden”
 of 5 bubbles karlk581, 16 Sep 2016 | Read review
“Avoid rooms on the top floor as they have a sloping roof”
 of 5 bubbles gore_david, 12 Sep 2016 | Read review
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