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Augustine, a Luxury Collection Hotel, Prague

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About

#34 of 647 hotels in Prague
Location
Cleanliness
Service
Value
Travellers' Choice
Step into luxury in the heart of Prague. Centrally located in the heart of Prague between the Prague Castle and the Charles Bridge, in the picturesque Lesser Town district, Augustine, a Luxury Collection Hotel, is the quintessence of Prague's historic character and beauty, dating back to 1284.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Airport transportation
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Art Studio Pilgrimage

Location

Letenská 12/33 Lesser Town, Prague 118 00 Czech Republic
Name/address in local language
Augustine, a Luxury Collection Hotel, Prague
1,202Review28Q+A100Room tips

Reviews
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jaypatelius wrote a review Mar 2024
Sandy Springs, Georgia52 contributions29 helpful votes
The service and staff is amazing here. Nice spacious and comfortable rooms. The gym is small but good enough with free weights and a few machines in basement. Nice spa and amenities. Great "abbey" bar with nice old school feel. Great morning breakfast. Perfect place for families with small kids. Walking distance to Charles bridge, Old Town and Castle! Tucked away and safe!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 1 week ago
Dear jaypatelius, we would like to share our sincere gratitude for your time you invested in writing us a review. We are very glad to read you enjoyed your stay including amenities such as gym, our Refectory bar, the decor of rooms and breakfast! We will be very happy to welcome you back at the Augustine, if you ever decide to come back to Prague. On behalf of the management team, Julie Hlavacova - Quality Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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townby wrote a review Mar 2024
Aledo, Texas281 contributions117 helpful votes
+1
This hotel was very clean and laid back. The staff were all friendly and helpful. Concierge Michael gave us some great ideas and set us up with a fantastic dinner reservation one evening. The room was well appointed and of good size. The heated floors were appreciated by my wife. We had a view of the castle area which helped! Drinks in the refractory were nice and the mood was really laid back and relaxing. My only negative that kept me from 5 stars is the breakfast. It is overpriced. Shame on me for not asking when it was added to my room charge at check in. The food at breakfast was average and it was near $70US per person. I have done $30-40 for nice breakfast at nice hotels. While still high, I get it. But this was more than should be expected and it really wasn’t anything better than average. Otherwise, the stay was superb. Great location for all we wanted to do.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: You can walk to just about all of the things to do in Prague from here. Be mindful of the buffet...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 1 week ago
Dear townby, thank you for your thoughtful review! We're delighted to hear that you enjoyed your stay with us, from our clean and relaxing atmosphere to the helpfulness of our staff, especially Michael at the concierge desk. It's wonderful to know that you appreciated the well-appointed room. Regarding your feedback about breakfast, we apologize for any inconvenience caused. We understand your concern about the pricing, and we want to clarify that the $70 charge should include breakfast for two people together. I will be more than happy to connect with you via email to clarify your charges on your bill to ensure accuracy of all charges. Thank you again for your honest review and for your time. We will be looking forward to welcoming you back in the future! On behalf of the management team, Julie Hlavacova - Quality Manager. julie.hlavacova@luxurycollection.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJ D wrote a review Mar 2024
Connecticut30 contributions3 helpful votes
Gorgeous Property in an already beautiful city! The staff was very kind at check-in and helpful if I needed anything. The room itself was fantastic and I really enjoyed the layout and decor. I will definitely be back and so glad I got to enjoy this property!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 1 week ago
Dear 585mjd, we would like to kindly thank you for your time you invested in sharing the feedback about your past stay with us. It makes our team happy to read that you enjoyed our hotel and that you look forward to come back! We will be most definitely excited to host you again! On behalf of the management team, Julie Hlavacova - Quality Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Godwell C wrote a review Mar 2024
New York City, New York18 contributions
+1
Outstanding hotel. Near everything. Restaurant, bar, brewery, and spa. Large rooms. Friendly and professional service. Restaurant is fine dining. In the bar, you can have smaller meals or snacks, and taste some of their own signature brewed bear and lagers. If hotels can have Michelin Stars, this one would have one star.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 1 week ago
Dear Godwell C, thank you so much for all your kind words and your time you took to write a review about us. We are very glad you had a memorable stay and we hope to host you again in the future. On behalf of the management team, Julie Hlavacova - Quality Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yinkaade wrote a review Mar 2024
Manchester, Vermont40 contributions49 helpful votes
I liked our stay at the Augustine. Nice bed and nice pillows. The staff were friendly and wanted us to have a comfortable stay. I used the sauna and steam rooms that was quite good with the complimentary ginger tea. The hotel is central to most places the castle, the Charles bridge were all within walking distances. The negatives the breakfast is poor for a 5 star hotel and needs to be addressed quickly. We went to the breakfast room and the buffet was not great. We ordered from the menu not great too. It would also be lovely to have some biscuits in the room to go with the Nespresso coffee.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 5 weeks ago
Dear Yinkaade, Thank you for choosing the Augustine hotel for your recent stay in Prague, and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed many aspects of your stay, including the comfortable bed, friendly staff, our spa facilities as well as the location of our hotel. Your feedback regarding the breakfast experience is valuable to us, and we appreciate your honesty. At Augustine, we have recently shifted our breakfast offerings towards a more sustainable and personalized dining experience, with a focus on à la carte options to provide guests with freshly prepared dishes made to order and to cater to individual preferences. Our breakfast buffet is designed to complement these offerings, providing a variety of choices to enhance your morning meal. We apologize if the breakfast experience did not meet your expectations during your stay. We will certainly take your comments into consideration as we strive to improve. Once again, thank you for choosing the Augustine and for your feedback provided. We will hope to have an opportunity to welcoming you back in the future and provide you with even more elevated experience. On behalf of the management team, Julie Hlavacova Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AS wrote a review Mar 2024
17 contributions19 helpful votes
My recent stay at The Augustine in Prague left me with mixed feelings. On one hand, the hotel boasts an excellent staff and a breakfast to remember, yet on the other, several aspects fell short of expectations, meriting a 3-star review. Firstly, the positives: The Augustine staff were exemplary. From the front desk to the dining area, every team member was friendly, helpful, and genuinely seemed to care about guest experiences. Their professionalism and warmth were the highlights of my stay. Additionally, the breakfast offered at the hotel was truly outstanding. A vast selection of high-quality, delicious options ensured a delightful start to each day, showcasing the best of local and international cuisine. However, despite these commendable attributes, my stay was marred by a few significant drawbacks. The most pressing issue was the constant noise and vibrations from the nearby trams. This intrusion was not just a daytime disturbance but continued well into the night, significantly impacting my ability to relax and get a good night's sleep. Moreover, the mattress in my room was incredibly uncomfortable, contributing to back pain that I experienced throughout my stay. For a hotel of The Augustine's reputation, I expected a room outfitted for rest and relaxation, but the reality was quite the opposite. Lastly, the overall condition of the room was disappointing. Described as charming and historic, I found my accommodations to be old and run down, lacking the maintenance and care necessary to preserve such a distinguished ambiance. While I appreciate the beauty of historic properties, I believe that doesn't excuse the wear and tear that was evident in my room. In conclusion, while The Augustine shines in terms of service and culinary offerings, it's let down by its inability to provide a comfortable, quiet, and well-maintained environment for its guests. The constant noise, uncomfortable mattresses, and the worn state of the rooms are significant areas that need addressing. I hope to see improvements in these aspects in the future, which would undoubtedly elevate the guest experience to match the high standards of the hotel's staff and breakfast offerings.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Make sure you ask for your room to be away from the trans
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 5 weeks ago
Dear Astravel91, Thank you for taking the time to share your detailed feedback regarding your recent stay at the Augustine. We truly appreciate your insights as they provide us with valuable information on areas where we can improve and better meet the expectations of our guests. We are delighted to hear that you found our staff to be exemplary and that you enjoyed our breakfast offerings. Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable experience during their time with us. However, we are truly sorry to learn about the challenges you encountered during your stay, particularly regarding the noise from nearby trams, the discomfort caused by the mattress, and the condition of your room. Please accept our sincerest apologies for any inconvenience these issues may have caused you. Rest assured, we take your feedback seriously, and we will be addressing these concerns with our engineering and housekeeping team to find solutions and make necessary improvements. We understand the importance of providing a comfortable and tranquil environment for our guests to relax and rejuvenate, and we regret that we fell short of meeting your expectations in this regard. Your feedback serves as a valuable tool for us to refine our offerings and ensure that we consistently deliver a high-quality experience to all of our guests. We hope to have the opportunity to welcome you back to our Augustine in the future and provide you with an improved and truly exceptional stay that reflects the high standards we strive to uphold. Please do not hesitate to reach out to me directly if you have any further feedback or if there is anything we can do to assist you. Warm regards, Gabriela Dítětová, General Manager gabriela.ditetova@luxurycollection.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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debby h wrote a review Mar 2024
1 contribution1 helpful vote
WOW, what a week in Prague at Augustine. This hotel and team of employees are beyond words, from the moment we walked in to this beautiful property we were greeted with enthusiasm and passion. David picked us up at the airport and Alex at check in and Adam and Brigid at Concierge. We felt at home, so we stayed a week. Adam and Brigid were always available for question and reservations. Brigid set up an amazing tour for us of the Prague castle and personally walked us around the Augustine Monastery with Fr. William...that is a must do! Adam secured a Michelin star reservation for us with short notice at Teresa UZlate. Breakfast was included each day and all the servers were so passionate and conscientious, very interested in how they could help with any plans. Aneesh, Ahmet to name a few ...all were great, cannot think of all their names. :) I have stayed at Luxury Collection Hotels and am loyal to Bonvoy, this team was exceptional and I truly want their management and all of you to know. Prague is an amazing city and full of history, religion and the most wonderful people. I will be back for sure. THANK YOU Augustine team. Debby Hannigan
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: take a tour of The Monastery!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 7 Mar 2024
Dear Mrs. Hannigan, we would like to express our sincere gratitude for receiving such a beautiful review! It makes us so happy to read that you truly enjoyed your stay with us - from the service received, amenities, tours to food experience and Prague itself! This truly jus reminds us, why we love doing hospitality - to make our guests feel at home and we are so happy we managed that with you! Thank you so much again for your time you invested in writing this comment. Please be assured we have already shared it with the rest of the team members and everyone was recognized for their special care they provide. Our team will be honored to welcome you back if you ever decide to come to Prague again! Warmest Regards, On behalf of the leadership team, Julie Hlavacova - Quality Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen B wrote a review Feb 2024
Fernandina Beach, Florida5 contributions
+1
Wonderful hotel in a former monastery. All the staff provided a high level of service, particularly Pavel who was very helpful, knowledgeable and friendly. This hotel had the nicest bathroom, a huge walk in closet that I wish was standard in every property, and very comfortable bed. The maid service was amazing. Central location with easy access to Charles Bridge yet quiet and private. The concierge contacted me in advance and asked if I needed transportation from the airport and he arranged a car service to pick me up. Truly above and beyond service. Highly recommend.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 3 Mar 2024
Dear Jazzzmom12, we highly appreciate your time to write such a beautiful review. We are very glad to hear that you enjoyed your stay, location of the hotel, comfort of the room and the levels of cleanliness provided by our housekeeping staff! Thank you very much for your kind words, we will be looking forward to welcoming you back at Augustine in the future! On behalf of the leadership team, Julie Hlavacova - Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe wrote a review Feb 2024
Fort Lauderdale, Florida19 contributions17 helpful votes
+1
We just finished our 3 days stay at this beautiful hotel. All we can say is WOW . Check in was super smooth. Front desk agent Danie ( toll, blonde guy. I think his name was Danie ) was very helpful and engaging. He offered us glass of prosecco and upgraded us to one of the junior suite without asking ( Bonvoy titanium here ) . Beautiful room with giant bathroom. Heated bathroom floor, double sink, shower and tub. It’s simply amazing. A la carte breakfast offers enough food. Service is as expected, amazing. Especially by Mehmet. They also have SPA . We checked it out but never used it. It looked beautiful. Some says its far from old city but its not far at all. Everything is in walking distance. Aguistine, a luxury collection made our Prag trip even more amazing. We will definitely come back.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 20 Feb 2024
Dear fltguy82, Thank you for your glowing review! We're thrilled to hear that you had a wonderful stay with us! From the check-in experience with Danil, suite upgrade, through our breakfast offerings and service by Ahmet (who thanks to his always genuine and personalized service was our Employee of the Quarter 4 2023!) We appreciate your note about the hotel's convenient location and are pleased it enhanced your Prague experience. We can't wait to welcome you back to the Augustine, a Luxury Collection Hotel, on your next trip! On behalf of the management team, Julie Hlavacova - Quality Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stankensinger wrote a review Jan 2024
Colorado Springs, Colorado12 contributions5 helpful votes
An Excellent Hotel. Our stay could not have been more perfect. GM Gabriella Ditetova and her staff could not have been more courteous and the hospitality that they provided is top notch. From bellmen, front desk team, concierge and restaurant staff, we were treated to Great service. We will stay there again and we would recommend it to anyone. As a Marriott franchisee, we see a lot of hotels. This one is special. Stan and Alexis Kensinger.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Hlavacova, Guest Services / Front Office at Augustine, a Luxury Collection Hotel, Prague
Responded 22 Jan 2024
Dear Mr. and Mrs. Kensinger, Thank you very much for finding the time to leave us such a beautiful review. Our team is delighted to learn that even though they were some unfortunate technical issues in the beginning of your stay, you and your wife were felt special and our staff did all they could to create a stay that will be memorable to the both of you. Thank you very much again for such a valuable feedback that has been already happily shared with the rest of the associates. If you and your wife ever decide to visit Prague again, Augustine will always welcome you with open arms. On behalf of the management team, Julie Hlavacova - Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£335 - £500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rocco forte the augustine hotel prague
LOCATION
Czech RepublicBohemiaPragueMalá Strana (Little Quarter) / Praha 1 (City Center)
NUMBER OF ROOMS
101
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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AUGUSTINE, A LUXURY COLLECTION HOTEL, PRAGUE - Updated 2024 (Czech Republic)

Frequently Asked Questions about Augustine, a Luxury Collection Hotel, Prague
Which popular attractions are close to Augustine, a Luxury Collection Hotel, Prague?
Nearby attractions include St. Vitus Cathedral (0.3 miles), Charles Bridge (0.3 miles), and Prague Castle (0.2 miles).
What are some of the property amenities at Augustine, a Luxury Collection Hotel, Prague?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Augustine, a Luxury Collection Hotel, Prague?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Augustine, a Luxury Collection Hotel, Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Augustine, a Luxury Collection Hotel, Prague?
Yes, valet parking is available to guests.
What are some restaurants close to Augustine, a Luxury Collection Hotel, Prague?
Conveniently located restaurants include The Three Fiddles, Terasa U Zlate studne, and St.Martin.
Are there opportunities to exercise at Augustine, a Luxury Collection Hotel, Prague?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Augustine, a Luxury Collection Hotel, Prague have airport transportation?
Yes, Augustine, a Luxury Collection Hotel, Prague offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Augustine, a Luxury Collection Hotel, Prague?
Yes, dry cleaning and laundry service are offered to guests.
Does Augustine, a Luxury Collection Hotel, Prague offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Augustine, a Luxury Collection Hotel, Prague?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.