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Hilton Prague Old Town

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#99 of 667 Hotels in Prague
Certificate of Excellence
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Hilton Prague Old Town
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2,938 Reviews from our TripAdvisor Community

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Showing 2,368: English reviews
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New York City, New York
Reviewed yesterday NEW

Great two-night stay. Sparkling clean room. Friendly, helpful staff, especially Adriana and her staff in the Executive Lounge. Reception staff were well trained and friendly. Wonderful location. Walk to everything in Prague Old Town.

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Helpful?
1Thank Skelligmaiden
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

We stayed in mid-December to visit the Christmas markets, which were okay but not something we would return to see. The Hilton Old Town however was a really nice hotel. We stayed in an executive room which was as I had hoped up to the usual high standards of a Hilton hotel. I used the sauna on 2 days of...

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3Thank Sherlock_Holmes_007
About Hotel's Favourite Review
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear Sherlock_Holmes_007, Allow me to thank you for staying with us and for reviewing our hotel. I was delighted to read, that our location, facilities and service met your expectations, and that you enjoyed our executive lounge facilities and Team. I look forward to welcoming you back to our property in the near future. Warm greetings from the team at...

Reviewed yesterday NEW

We had a fantastic 5 night stay in the Hilton Old Town Prague Hotel. The hotel is located just outside the Old Town Square (10 minutes walk away) which is great as its not too busy but close enough to reach everything. The rooms are very spacious, clean and has great facilities. The bar has great snacks and small meals...

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Helpful?
Thank iamjt
quebec
Reviewed 2 days ago NEWvia mobile

I sleep approx 60 nights/year in Hilton and this one is very nice. Although the rooms aren't big at all, everything was clean, executive lounge breakfast and drinks were excellent. Staff is very friendly and hotel is 10-15 mins of very enjoyable walk from Old Town. Would recommend and stay there again.

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Thank melieann
Rome, Italy
Reviewed 2 days ago NEW

the hotel looks a bit small cause the lobby is build strange but the rooms are nice for a 4 star hotel rather then 5. but still its a nice hotel. the breakfast is nice and the pool is so small that looks like it was made only for kids..

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Thank mail0017
Reviewed 3 days ago NEWvia mobile

This hotel is located about 5 - 7 minutes walk from the old town and 15 minutes from the famous St-Charles bridge. Rooms are a great size (you have enough space to do yoga if you want). Very clean and comfortable. If you have access to the lounge like I did, the quality of the food, especially breakfast, is impressive....

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Helpful?
Thank David B
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear David B, Thank you for staying at Hilton Prague Old Town and sharing your nice comments with us. We understand how important is good service and quality to our guests therefore I gladly read, that we were able to exceed your expectations in terms of hotel’s location, breakfast offer, room comfort and service provided by the Team. We hope...

Reviewed 3 days ago NEWvia mobile

This hotel has an excellent location. Walking distance to the main city landmarks, mail train station and point of interests. The facilities are superb, even when I need to say that the lobby appearance should be in accordance to what the hotel really is. The rooms are very comfortable, clean and will all the amenities you will need in you...

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Helpful?
Thank Manuel G
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear Manuel G, Allow me to thank you for staying with us and sharing your kind review of our hotel. I was delighted to read, that our facilities exceeded your expectations, you found our team friendly and helpful, our rooms comfortable, you like our food offer and enjoyed our prime central location. We are all proud that we contributed to...

London, United Kingdom
Reviewed 4 days ago NEW

Stayed for a few days, nice hotel/rooms, staffs very attentive but let down by cold breakfasts, maybe I was always at the end of the rush but all of the cooked breakfast components were cold... Ate out subsequent days...

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Helpful?
Thank JOHNOHUK
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear JOHNOHUK, Thank you very much for sharing your very kind comments of the Hilton Prague Old Town Hotel. I am certainly happy to learn you were completely satisfied with the comfort of your bedroom and helpfulness of our Team Members. Same time, please accept my apology for the breakfast issue expereinced. Please rest assured, your words will be followed...

Reviewed 4 days ago NEWvia mobile

I had 3 nights booking and everything was perfect. Reception staff was very quick and she was take care of me. I had executive lounge access, service was amazing on there! I felt like, I'm at home! They asked me everything and they tried to improve their service. If you want to learn what is the meaning of "Hospitality" go...

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Helpful?
Thank Hakan A
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear Hakan A, WOW. Allow me to thank you for staying with us and for such a nice review of our hotel. I was delighted to read, that our took such a great care of you. I look forward to welcoming you back to our property in the near future. Warm greetings from the team at Hilton Prague Old Town,...

seattle
Reviewed 6 days ago NEW

I've stayed here in the past and had put it as one of the top European Hiltons - not anymore. The attitude is cold and curt. Seems they really didn't care. The person running the executive lounge spent most of her time chatting with other staff in the back room. In the past they have always been friendly and curious...

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Helpful?
Thank drtravels
miroslav_pijak, Tým podpory webu TripAdvisorFront Office Manager at Hilton Prague Old Town, responded to this review

Dear drtravels, Thank you for staying at the Hilton Prague Old Town hotel and for giving us chance to read about your experience. I was disappointed to read, that your stay in our property was not to your expectations, as you described in your review. Please accept my most sincere apologies for all the shortcomings experienced in terms of executive...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 

Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: £97 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#87 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Prague Old Town staff and other travellers.
54 questions
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Washington DC, District of Columbia
over a year ago
4 months ago
England, United Kingdom

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Questions? Get answers from Hilton Prague Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better get a room to the street side - in front of the marriott”
 of 5 bubbles mail0017, 19 Feb 2017 | Read review
“Go back past the Metro station to EMA espresso bar for excellent coffee/patisserie..Opens at 8am.”
 of 5 bubbles JOHNOHUK, 17 Feb 2017 | Read review
“Diamond members are often upgraded. Corner suites are nice, but won't give you a fantastic view of Old Town.”
 of 5 bubbles MontanaCraig, 14 Feb 2017 | Read review
“corner rooms are spacious”
 of 5 bubbles MA293, 18 Jan 2017 | Read review
“Executive rooms but facing the courtyard”
 of 5 bubbles Bartononsea, 15 Jan 2017 | Read review
5 of 5