Hotel staff really friendly and helpful. Hotel Located not far from the centre of the city. Only downside was you could get lost trying to locate it at night. That said would definitely stay there again. As rooms are spacious and comfortable.
The service that we got from Mr. Kristian a reciptaion guy was perfect he was very freindly. The service was very good because this person was there, (Kristian). The room was good, the parking was full but Kristian had solution for the parking. The location for walking perfect. Nice place
This hotel is so close to everything you need to see but in a quiet road. It is a bit basic in the bedrooms but was very clean and the shower was pretty decent. Could do with more than one socket per room though. Everyone we encountered on reception were lovely and helpful and we met a few as we were there for 4 nights. Breakfast was ok and did the job. All in all it was a good stay and we absolutely loved Prague.
Nice hotel within walking distance of all of the main attractions, so ideally located. The hotel is not plush, nor did we expect it to be, but it is perfectly comfortable and was good value too particularly given its central position. Our rooms were reasonably sized containing all the things you are likely to need in a hotel room. Excellent shower. Free hot drinks in reception was a nice touch. Good breakfast with lots of choice. The staff were all very helpful and friendly. Am surprised by some of the negative reviews posted by others which seem well wide of the mark to me.
If you have booked 2 rooms, one single and one double with twin beds and you discover that the twin room is only one bed, what do you do? You go to the Front Desk and let them know that there is something wrong, right? Well, this one said there was nothing they can do and offered a single room for Euro 75… Sometimes there is no use arguing with this kind of attitude. You ask for your money back and ” too late- you already paid” is the response. Then you realise that in life you meet all kinds and that this is one of the true lowpoints in this lifetime. There are plenty more colorful words that could be used and believe me; they were thought times ten as I took a very short walk to a real hotel were they knew what they were doing. Whatever you do- stay away from this unserious operator.…
I would definitely stay here a second time If I ever visited Prague again. It was on a quiet street in the old town area and a nice buffet breakfast was included. The hotel room was very clean and I could easily walk to the bridges and town square.
The hotel itself is decorated very well, and has great space in the rooms. The hotel is in probably the best possible location in prague and is overall just a great place to spend some time. The breakfast could have been better, with no real warm food, but I can't complain since the selection was more than enough.
The hotel, although very basic is extremely well located, 4 minutes on foot from the Charles bridge, main square with the Astronomical Clock and famous Golden Tiger pub. The hotel is clean. I would have given 5 starts, but the staff is really bad and not helpful, neither polite.
Attention, in this hotel you don‘t get what you payed for!! The pictures on the webpage are not representing the rooms at all. The rooms are super small, there’s no power sockets and no room to put your clothes. The breakfast, if you want to call it that, is a veeery minimalistic situation and the coffee is not drinkable. I think the only two things that I can say are positive is the rather clean, but small, bath and a nice little parking in the courtyard. Speaking of, you better pray that you get a room towards the street or the courtyard or you can buckle in on a night with a loud air-conditionner right in front of your window while staring at something that can best be described as a light well… And finally, of course I can‘t say for all the hotel staff, but when I requested him to check if there is a „better room“, hands one that looks like on the pictures he told me that „all the rooms are the same“!! So either he lied to my face or the webpage lies to all of us!!! All in all, this is meant as a warning, it‘s a scam and i dont know what kind of review farming AI they hired to get the review they have on Tripadvisor!!!…
WORST CUSTOMER SERVICE EVER! REFUSED to give me a refund due to cancelled flights because of covid. Practically stealing my money - will never now visit Prague or use booking.com again, lesson learnt! Would have left NO stars