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Hotel Carlton

440 reviews
#196 of 646 Hotels in Prague
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Traveller (206)
Room & Suite (88)
Dining (5)
Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“tram stop”(29 reviews)
“city centre”(23 reviews)
“tv tower”(6 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Family Rooms
Bar/Lounge
Concierge
4.0 Star Hotel
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Offers from Hotel Carlton
Special Price: Book direct, get 10% off
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)Write a Review
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Show reviews that mention
All reviewstram stopcity centretv towerzizkov areaold towngreat hotelrecommend this hotelclean roomsstaff on receptionhotel is locatedbig bathroompublic transportationbreakfast includedeasy accessquiet at nightnice stayshort break
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11 - 15 of 230 reviews
Reviewed 10 November 2017

While during the week, a gentleman and a lady at the reception desk were nice, the other days the staff was really rude. If you like to sleep with open windows, forget about it because you will hear the tram running from the early morning...More

Thank Nyckolson
Response from HHOTELS_PRAGUE, Guest Relations Manager at Hotel CarltonResponded 13 November 2017

Dear Guest, Thank you for choosing to stay at Hotel Carlton and taking a moment to provide a review. First of all, we are truly sorry about the unfortunate experience regarding the unprofessional behaviour of some of our staff and the poor housekeeping. It is...More

Reviewed 9 November 2017

It was my 5 stay at this hotel. As usual it was perfect. The staff,the room,the breakfast,the location. I stayed in a lot of hotels in Prague-this one is the best ! You can't get more for your money!!! Stop looking for a hotels-book Carlton!More

Thank shalex23
Response from HHOTELS_PRAGUE, Guest Relations Manager at Hotel CarltonResponded 10 November 2017

Dear Guest, Thank you for choosing to stay at Hotel Carlton once again. We would like to let you know how much we appreciate your loyalty and are delighted to know your expectations have been met during all of your stays. Thank you again for...More

Reviewed 24 October 2017

Booked as a single traveller and found a large room with a very comfortable double bed. The bathroom was nice with lots of hot water although I would have preferred a proper shower in with the bath, rather than just a hand held attachment. Room...More

Thank Leanback2001
Response from HHOTELS_PRAGUE, Guest Relations Manager at Hotel CarltonResponded 26 October 2017

Dear Guest, Thank you for choosing to stay at Hotel Carlton and taking the time to leave your feedback here. We are pleased to read you found your large room and double bed comfortable as well as staff efficient and friendly. We hope you've had...More

Reviewed 24 October 2017

This hotel is awesome. Great value for money and very well located for catching the tram into the centre of Prague. You can buy tram tickets at reception, the receptionist did advise us we could get cheaper teen tickets if we went into town but...More

Thank PolandYourWay
Response from HHOTELS_PRAGUE, Guest Relations Manager at Hotel CarltonResponded 26 October 2017

Dear Guest, Thank you for taking the time to share your recent experience on Tripadvisor. We are delighted to read you've had a fabulous stay with us. We much appreciate your kind comments and hope you've had a lovely time in Prague. We would certainly...More

Reviewed 23 October 2017

We stayed for 4 nights in September 17. Booked a junior suite which was huge. As previous contributors have mentioned the rooms are at the front of the hotel and you do experience tram noise but this did not spoil our stay. Breakfast was more...More

Thank andrew g
Response from HHOTELS_PRAGUE, Guest Relations Manager at Hotel CarltonResponded 26 October 2017

Dear Guest, Thank you for choosing to stay at Hotel Carlton Prague and taking the time to submit your review on Tripadvisor. We are glad to read your stay was a comfortable one and the staff friendly and polite. We appreciate your feedback and hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Airport Transportation
Concierge
Laundry Service
Room amenities
Minibar
Things to do
Bar/Lounge
Details
Price range
US$56 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Family Hotel in Prague
#119 Romantic Hotel in Prague
#138 Business Hotel in Prague
#163 Luxury Hotel in Prague
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Family Hotel in Prague
#119 Romantic Hotel in Prague
#138 Business Hotel in Prague
#163 Luxury Hotel in Prague
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (206)
Room & Suite (88)
Dining (5)
Hotel & Grounds (115)
Bathroom (21)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
lrobinson211
17 November 2016|
AnswerShow all 5 answers
Response from ninac968 |
To all the Christmas markets are 10-15 minutes with tram. Tram stops 100m from hotel and stops frequently every few minutes. Hope this help.
1
Vote
Sonia J
30 June 2016|
AnswerShow all 2 answers
Response from HHOTELS_PRAGUE | Property representative |
Dear Sonia, Thank you for your question. It depends, for example, from the bus station Florenc you can go by tram no. 26 or bus no. 207, the journey takes about 15 minutes. From Václav Havel Airport Prague you can go... More
0
Votes
Google Translation
Charlottelouise56
10 September 2015|
AnswerShow all 3 answers
Response from HHOTELS_PRAGUE | Property representative |
Dear Charlotte, Thank you for your question. The easiest way to the Old Town Square is by tram from the stop Lipanska (just 2 minutes from the hotel) with tram No 9 direction Smichovske nadrazi, to the stop Jindrisska and... More
0
Votes
Google Translation
Room Tips
"ask for quieter rooms"
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"I've been in a room at the highest floor. Cozy and romantic."
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"The hotel is located on a hill, it might not be suitable for elderly people who like to walk around."
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"Quiet and near tram stop."
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