Mandarin Oriental, Prague

Nebovidska 459/1 Mala Strana, Prague 118 00 Czech Republic
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Room & Suite (312)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, an inventive selection of delicious Asian dishes and mouth-watering cocktails at Spices Restaurant and Bar, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Hot bath
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car park
Parking
Wifi
Public wifi
Paid wifi
Internet
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Highchairs available
Strollers
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Pedicure
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Bath / shower
Family rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
209Restaurantswithin 0.3 miles
133Attractionswithin 0.3 miles
Neighbourhood
Malá Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighbourhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighbourhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighbourhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
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1,719Reviews16Q+A100Room tips
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Popular mentions
Stayed here 5 nights. The room was rightly furnished as you expect by the Mandarin. Wonderful linens and bed, slept like an angel. As a tourist, I asked a lot of the concierge and he didn't let me down. He (Tomas) gave me plenty of guidance, based upon my interests, on what to see and do in Prague and the Czech Republic. Excellent restaurant recommendations too. I think this is the best neighborhood in Prague, great access to the sites and public transportation.
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Hotel's Favourite
The room is worth the price: spacious, well-appointed, lots of natural light, quiet (despite being on the outside next to a small square) and with very nice interior decoration. The bed is wonderful, one of the few I've encountered that are not too soft. Bedding is very comfortable. The bathroom is large, lots of amenities and an enormous bath set in stone. The drain of the bath is in the middle, including the knob to open/close it, so you can relax in the bath without having it poking in your back. Towels were super soft. The room service was quick, the food (also at the restaurant) was not very copious but good, very well executed, original way to present classic dishes and the presentation was pretty. Every night there was turndown service, which adds to the feeling that details are cared about. The cocktails at the bar were original and very good. They made a special request and didn't overcharge for it at all. Staff is very friendly. The only thing that seemed a bit strange in a hotel chain like this is that they didn't really behave in a 'classic' way. Can't explain it better. It is not what I remember from 20-25 years ago. They're all very nice though. We never had any experience with Mandarin Oriental before and we probably don't behave like our parents either.
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Response from MO_Prague, Guest Relations Manager at Mandarin Oriental, Prague
Responded 14 Jun 2019
Dear 84Eva, Thank you very much for sharing your experience at Mandarin Oriental, Prague with the TripAdvisor community. It is a great pleasure to read your detailed review, which describes a wonderful experience at our hotel. We are delighted to read that your first stay at Mandarin Oriental was a delightful one. All details you mentioned are at the heart of both our service culture and general product. I am therefore happy to read this all contributed to an overall great stay. We are already looking forward to welcoming you back to our hotel or any of our sister properties around the world. Kind regards, Sjoerd Brouwer Guest Relations Manager
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We LOVED this hotel. Great location on the Palace side on the bridge. Quiet and relaxing once you're within the hotel grounds. Excellent service- helpful, knowledgeable and very friendly. Rooms are lovely, contemporary styling, comfy bedding and pillows. Air conditioning is excellent. Concierge team is extremely helpful and professional. Great restaurant recommendations. Restaurant at the hotel is the only downside to staying here. While the breakfast is outstanding, lots of choices, high quality options, etc., the Asian restaurant has a very limited menu and it's all Asian. Having a few regular salads and sandwich options would be nice. If you love luxury accommodations MO Prague is perfect!
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Response from MO_Prague, Guest Relations Manager at Mandarin Oriental, Prague
Responded 2 weeks ago
Dear Takemywordforit, Thank you very much for your sharing your experience at Mandarin Oriental, Prague with us and the other members of the TripAdvisor community. It is a pleasure to read that you enjoyed our central location from which all main highlights are reachable by foot. Although our location is central, we are proud to provide an oasis in the middle of busy Prague. Please also allow me to sincerely thank you for your kind words towards our colleagues, who are serving our guests everyday from the heart. Your comment is a great reward for the whole team, whilst I also want to particularly like to thank you for your generous comments towards our Concierge team. Your feedback regarding our restaurant is furthermore of great value to us, please rest assured that your comment will be discussed with the involved parties. Once again, thank you very much for your generous words towards our hotel. it would be our true pleasure to soon welcome you back. Yours sincerely, Sjoerd Brouwer Guest Relations Manager
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+1
We stayed at the Mandarin Oriental and were upgraded to the suite which was a bonus to the stay! The hotel was beautiful converted from a monastery and the staff were exceptional. The service and attention to detail was extraordinary! Would stay here again!
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Response from MO_Prague, Guest Relations Manager at Mandarin Oriental, Prague
Responded 3 weeks ago
Dear nishhussain, Thank you very much for having taken the time to share your experience with us and the other members of the TripAdvisor community. We were honored to welcome you to our hotel for a special occasion, and I am delighted to read that you enjoyed your upgrade to one of our spacious suites, which are located in a truly historic part of our building. Besides that, I would like to take this opportunity to thank you for your kind words towards the warm and professional service from our colleagues, who are always delighted to provide you Mandarin Oriental's legendary service. Thank you very much for your kind review. It would be our pleasure to soon welcome you back to our hotel. Kind regards, Sjoerd Brouwer Guest Relations Manager
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This hotel is virtually perfect. The location Is ideal- close to the action yet and oasis of calm. Beautiful room with double sinks and lovely amenities. I noticed that anywhere I might step in the bathroom there was a bathmat in place. The breakfast is elegant, plentiful, and delicious. Having a room with a patio was an extra bonus. With all of that, the best thing about this hotel is the staff. They are incredibly warm and welcoming and seem to genuinely care and enjoy their work. Tomas in the bar receives special recognition. I recommend this hotel without reservation and would definitely stay here again if I returned to Prague.
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Response from MO_Prague, Guest Relations Manager at Mandarin Oriental, Prague
Responded 3 weeks ago
Dear rabbibjk2018, Hereby I would like to thank you for sharing your experience at Mandarin Oriental, Prague with us and the other members of the TripAdvisor community. It is a great pleasure to read your detailed review, which describes a wonderful experience at our hotel. We are delighted to read that your stay at Mandarin Oriental was a delightful one. All details you mentioned are at the heart of both our service culture and general product. I am therefore happy to read this all contributed to an overall great stay. Please also allow me to sincerely thank you for your kind words towards our colleagues and Tomas in particular, he is indeed one of the stars of our property. We are already looking forward to welcoming you back to our hotel or any of our sister properties around the world. Kind regards, Sjoerd Brouwer Guest Relations Manager
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Previous
How much is parking per day?
Dear Jodi W, Thank you for sharing your question with the TripAdvisor community. I am pleased to inform you that our onsite valet parking service is priced at 990 CZK per day, which is roughly 44 USD or 39 EUR. For any further inquiries or assistance with your booking, my colleagues from the reservations department will be delighted to assist you at +420 233 088 888. Yours sincerely, Sjoerd Brouwer Guest Relations Manager
0 votes
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Are there mini fridges in the rooms?
Yes
0 votes
We were there in April and the weather was beautiful.I think it will be worth having the terrace. Just keep in mind there were not a lot of children staying there and it is more adult oriented. We loved the quiet location. Staff was amazing as was the food in the restaurant for breakfast and dinner. Hotel is more boutique oriented. We loved it but we are two adults.That being said this hotel will make you and your family feel welcome as the service was top notch.
1 vote
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How far is this from nightlife is it recommended for couple wanting to be near the pubs
Hi,everything is in walking distance. Once you get out of the hotel you will see the restaurants,pubs,etc.
1 vote
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Do any of the rooms/suites have balconies and if yes which one do I have to book?
I did not see any balconies, but there are some garden terrace rooms that open up to ground level interior courtyard, which I stayed in and enjoyed breakfast on the courtyard.
0 votes
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1234
"Terrace rooms do not have a "private" terrace. A rope separates your terrace from the main courtyard."
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"Luxury Garden View Room is spacious and the view is unbeatable"
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"In summer choose a deluxe terrace room"
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"The quietest rooms face the ancient monastic courtyard."
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"Book deluxe king or higher category. "
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PRICE RANGE
€301 - €974 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, prague hotel prague, mandarin prague, prague mandarin oriental
LOCATION
Czech RepublicBohemiaPragueMalá Strana (Little Quarter) / Praha 1 (City Center)
NUMBER OF ROOMS
99
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