Hotel Indigo Krakow - Old Town, an IHG Hotel
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#29 of 1,139 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
In the heart of the city and next to Florian Gate, the largest gate into the historical city, sits the Hotel Indigo® Krakow - Old Town.
Housed in a stunning 19th century building. The hotel design has been inspired by three Polish painters from different centuries and that heritage has been subtly brought into our rooms and our public areas.
Old Kleparz market is opposite our hotel and we are walking distance to Krakow's Main Square, St. Mary's Basilica, the Clothes Hall, the main shopping street (Florianska), Wawel Castle and the Jewish district.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Baggage storage
Concierge
Street parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Gift shop
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Russian, German, Polish
Location
100Great for walkers
Grade: 100 out of 100
199Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
ul. Sw. Filipa 18, Krakow 31-150 Poland
Name/address in local language
Getting there
Car HireSee car hire from US$19/day
552Reviews17Q+A56Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 444
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Popular mentions
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Most Recent
My husband and I just completed a 5 night stay at Hotel Indigo Krakow. The property, location, and staff exceeded our expectations. There is a charming, warm ambiance throughout the hotel. Furthermore, the staff is welcoming and professional. In particular, Bozena Niemiec was so helpful and went above and beyond to assist us during our stay. She truly is an asset at Hotel Indigo Krakow. During our stay we enjoyed the breakfast buffet and late night meals in Bistro Filipa 18. Hania and Daria, two attendants at breakfast, were friendly and provided exceptional service. The Polish beer and food in the bistro were delicious, our favorites being the maczanka and pasta with prawns. The location of the property is extremely convenient. We easily walked from the train station and to the Old Town and Christmas Markets. Other areas were easily reached by tram. We wholeheartedly recommend Hotel Indigo Krakow. In fact, we are already planning our return!…
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Excellent hotel with friendly and flawless service. This was one of my best stays for the last couple of years. The room was spacious, modern, all amenities you would need. Room Temperature was perfect, bed was super comfy, the room was extremely quiet. There was a small gym with a bike, treadmill, weight machine but every single free weight you ever hope for. There is also a nice sauna. The breakfast was excellent and there was a small bistro on the ground floor. Excellent throughout.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
60 Helpful votes1 Repost
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 7 Jun 2023
Dear Guest, Thank you for your feedback and kind score reflecting your recent stay at our hotel, it is appreciated. It is always the best reward for us to know that we managed to accommodate all the needs of our Guests and meet their expectations. It was a pleasure to host you. We look forward to welcoming you again in the near future. Kind regards Bozena Niemiec FOM Hotel Indigo Krakow Old Town
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this hotel because of the glowing reviews I read on TripAdvisor. I absolutely agreed with these reviews. Hotel Indigo Krakow is very unique and artsy! The location is great! It’s only 5 min walk from old town Krakow. As an IHG Platinum member, I was upgraded to a premier King room. Room was comfortable with queen size bed. The bathroom is on the smaller size but I love the shower. Overall, I love staying here and will definitely return when I visit Krakow again in the near future.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A great boutique hotel just a short stroll from Krakow - Old Town and next to a fresh food market, housed in a lovely 19th century building. Stayed here for 4 nights. We ate dinner in the hotel restaurant twice and it was fabulous. Breakfasts were lovely. Staff were very helpful and friendly. Room was a bit on the small side but I am Australian so used to more space.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 3 weeks ago
Dear Guest, Thank you for choosing Hotel Indigo Krakow Old Town and posting a review. I am glad that you enjoyed your stay with us and that our location was convenient for you. I hope we will have a chance to welcome you again whenever your travels bring you back to our area. Kind regards, Bozena Niemiec FOM Hotel indigo Krakow Old Town
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this lovely Hotel last week for our trip to Krakow. What a find! It is not a big hotel more of a boutique hotel. All the staff couldn’t have been more helpful. Our room was beautiful…,spotlessly clean and very comfy beds too! Breakfast was plentiful with cooked breakfast if you wished. The Hotel in ideally located for the Old Town….literally a 5 min walk. Krakow is truly beautiful…4 nights was not enough. Would love to revisit and if we do it will be back to this lovely Hotel. Thank you!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The hotel will arrange any trips for you if you wish….they organised our trip to Auschwitz and we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to leave such a kind and detailed review. It is a huge pleasure for us to read a comment like this. Thank you on behalf of the whole team of Hotel Indigo Krakow old Town. It is not only the best reward but also the biggest motivation for us to keep doing the great work in order to offer a memorable experience and the best service our Guests deserve. Again, thank you for staying with us. We hope we will have a chance to welcome you again in the near future. We will make sure your next visit will be at least as pleasant as the last one. Best regards Bozena Niemiec FOM Hotel Indigo Krakow Old Town
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
At the age of 66 and having lived in 3 continents- I have spent many nights in hotels. This stay is definitively one of the best! Upgraded to a corner room with huge bed and lots of light from the 4 windows. Nice decoration. And then the breakfast that also is one of my top hotel breakfasts. The restaurant Filipa18 with a very nice menu. And then the bar with the perfect Negroni’s (when the bartender with long hair prepared them). Reception also brilliant to interact with. I never saw the cleaning lady but wow the work she did.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 1 Nov 2023
Dear Guest, Thank you very much for you valuable feedback reflecting your recent stay at our hotel, it is appreciated. I am happy that you liked the room (and that we managed to positively surprise you with an upgrade :) ) and that you found our staff commendable. We look forward to welcoming you again soon at Hotel Indigo Krakow Old Town Kind regards Bozena Niemiec FOM Hotel Indigo Krakow Old Town
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my partner had a 3 night stay here last week, and were incredibly impressed with the hotel. The staff were so friendly and professional, and very patient with any help and advice needed, especially when asking for directions, places of interest, local facilities. Nothing was ever too much bother for them. the food was incredible, the chef was amazing, along with the restaurant staff. The cleanliness of the whole hotel, restaurant, rooms, toilets was second to none. One morning we had an early trip, missing breakfast, and we were given lunch bags to take with us to keep us going, which was great. The hotel wifi was strong, the positioning of the hotel was perfect, very little noise from the other rooms and corridors, which made for such a relaxing and comfortable stay, after hours of sight seeing. without doubt, I would recommend this hotel to anyone, which I already have, and i would love to return and stay here again the future..... thank you so much!!!! …
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent placed hotel for the centre and railway station. I would recommend this hotel and will be returning for another short break.staff very friendly and knowledgeable. Hotel very quiet and rooms have character
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 19 Oct 2023
Dear Guest, Thank you so much for your kind review. I am very happy that you enjoyed your stay with us and that you found our hotel to your liking. It was a pleasure to host you. I hope we will have a chance to welcome you again soon. Kind regards Bozena Niemiec FOM Hotel Indigo Krakow Old Town
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is located a 5 minute walk from the Barbican in Krakow and a similar distance to the main shopping centre/train station. That said it is also in a very quiet area and our room had no external noise. The room itself was well appointed and very comfortable and like others have said the staff are really friendly and helpful, nothing is too much trouble. We had breakfast in the hotel and this set us up really well for a day of walking. The breakfasts themselves were basec around the buffet, with the cooked dishes ordered separately and freshly prepared. I would certainly recommend this hotel for a B&B stay in Krakow. Quiet, Clean, perfectly located with excellent staff and a great breakfast.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Firstly, I had trouble arranging airport transfers. So contacted the hotel for assistance in finding a taxi. The hotel reception sorted everything out for me.The hotel location is excellent it’s situated just a short 5 minute stroll from the Barbican. The hotel is spotless rooms, toilets, restaurant and bar areas. The staff are so friendly and accommodating. The rooms are cleaned daily. Bath robes, slippers are all provided. The decor of the rooms are quirky in a very good way. All very modern. The beds and pillows are so comfy. Never felt like being in a hotel room. The restaurant food is exceptional, wether it is breakfast or dinner. I could not fault this hotel in any shape of form. I highly recommend to anybody if you want a quality break. I will definitely be coming back here. …
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town, an IHG Hotel
Responded 9 Oct 2023
Dear Guest, Thank you for taking the time to leave such a kind and detailed review. It is a huge pleasure for us to read a comment like this. Thank you on behalf of the whole team of Hotel Indigo Krakow old Town. It is not only the best reward but also the biggest motivation for us to keep doing the great work in order to offer a memorable experience and the best service our Guests deserve. Again, thank you for staying with us. We hope we will have a chance to welcome you again in the near future. We will make sure your next visit will be at least as pleasant as the last one. Best regards Bozena Niemiec FOM Hotel Indigo Krakow Old Town
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$109 - US$148 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
NUMBER OF ROOMS
56
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Claim Your ListingHOTEL INDIGO KRAKOW - OLD TOWN, AN IHG HOTEL - Updated 2023 (Poland)
Frequently Asked Questions about Hotel Indigo Krakow - Old Town, an IHG Hotel
Which popular attractions are close to Hotel Indigo Krakow - Old Town, an IHG Hotel?
Nearby attractions include Womai (0.2 miles), BAD AXE Throwing Krakow (0.2 miles), and Ulica Florianska (0.3 miles).
What are some of the property amenities at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Hotel Indigo Krakow - Old Town, an IHG Hotel?
Conveniently located restaurants include Royal Curry Indian Cuisine, Chimney Cake Bakery, and Gossip Cafe.
Are there opportunities to exercise at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Indigo Krakow - Old Town, an IHG Hotel have airport transportation?
Yes, Hotel Indigo Krakow - Old Town, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Indigo Krakow - Old Town, an IHG Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Krakow.
Are any cleaning services offered at Hotel Indigo Krakow - Old Town, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo Krakow - Old Town, an IHG Hotel?
The staff speaks multiple languages, including English, German, Russian, and Polish.