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Hotel Kossak

Reception team made stay extra special
Traveller (887)
Room 504
Room & Suite (399)
Roof Restaurant at the Hotel Kossak
Dining (125)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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£120
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About

4.5
#31 of 296 hotels in Krakow
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow?
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
River View
Languages Spoken
English, German, Polish
2,062Reviews65Q+A100Room tips

Reviews
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Detailed Reviews
2robertsons wrote a review Feb 2020
Washington, United Kingdom199 contributions43 helpful votes
5.0 of 5 bubbles
My daughter booked for a 3 night weekend break for my 50th birthday. On arrival we were swiftly and politely given our room keys and full details of everything we needed to know for our stay. And the lovely concierge took our cases up to the 1st floor. We were in room 110. The room was a good size tho the beds could have done with having a little more space between them. Felt more like a double not twins. Beautifully clean with everything you need to a comfortable stay with added extras of robes , slippers , tea and coffee making facilities and a very well stocked mini bar, the prices of which were ridiculously cheap. The room had an iron and board and a big flat screen tv tho this lacked and english channels except CNN. The bathroom was fully stocked with all the toiletries needed and the deepest bath a girl could want!!
Our view was lovely, straight onto Wavel castle and the river it was a joy to open the curtains on a morning.
A good ide from the hotel was a little card to hang on the door for the room service lady. If you declined room service you got a free drink at the bar. Such a good idea as maid service on a mini break is just not necessary in my opinion.
The bed were lovely, huge pillows and very clean. My only negative would be the mattress protector on my bed. Plastic backed and very uncomfortable but I removed it and that was that.
Heating was also a bonus due to the seasonal weather.
We stayed bed and breakfast and this was served in the lovely ground floor restaurant. Massive selection of food. Hot full English style, fresh breads and jams, continental included smoked fish, meats and cheeses so much choice tho the Polish version of scrambled eggs and sausages are an acquired taste. We both managed to fill up on what we wanted tho so no complaints.
Upstairs there is a roof top bar and the views here are stunning. We didn't eat as we found the prices rather high but we did pop up for a cocktail on Saturday night and these were lovely. Theres also a nice little lobby bar too.
All the staff were friendly and efficient but a shout out to the lady with long dark hair on reception, didn't get her name. She was friendly and always on hand to answer any questions.
In all a fabulous stay in a smashing hotel only 15 minutes walk to the Market square. Five minutes to the Castle and with a really good supermarket next door. Well recommended
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally wrote a review Feb 2020
60 contributions108 helpful votes
4.0 of 5 bubbles
My husband and I stayed at this hotel for 3 nights recently. It cannot be described as charmingly Polish, it was modern (ish) and fit for purpose. The staff were welcoming and friendly but sadly our room on the first night was dreadful! It was positioned on the inside of the building on floor 5 and overlooked a quadrant, rubbish bins and kitchen windows!! Frankly we could have been staying in the centre of London, or any other city across the world. I complained immediately and the staff were so understanding and kind. Because it was Valentines, they explained that the hotel was full but that we could be moved to another room the next day. The following morning we repacked our belongings which were duly moved for us into our new room, which boasted a view of the castle!!!! Although we were initially disappointed, our issue was dealt with so well, so thank you to all concerned. The breakfasts were amazing, a huge variety of cooked food, fruit, cereals, meats, cheese and breads along with an assortment of pastries each day. It is positioned in a relatively central location, within 10 mins walk to the centre square, next to the river with a view of the castle. An easy walk to the Jewish area and on a tram line should you need a helping hand!!! If we were to visit Kraków again I would definitely stay at the Kossak again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 7 Mar 2020
Dear Sally T, Thank you for choosing to stay in Hotel Kossak and for sharing your experience on Tripadvisor. We are happy that you were satisfied with our hotel and found it to be modern and fit for purpose. We strive to be a place where our guests can relax and enjoy themselves. We are glad that you fund our staff to be helpful, that is most important for us. Its nice to hear that despite that you did not like your room we could change it to one that suited your needs better. It is also very nice to hear that you enjoyed our convenient location near the center of Kraków. We are looking forward to welcome you back in our hotel in the future. Best regards, Jan Czornij
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Pel1n wrote a review Feb 2020
16 contributions33 helpful votes
5.0 of 5 bubbles
We stayed at Hotel Kossak for 3 nights and thoroughly enjoyed our stay. We opted to upgrade to a Royal Panorama Suite with a balcony and had amazing views of the river and Castle. The room was spacious and had a separate livingroom area, a bathroom and an extra toilet. Both the bedroom and living area had TVs. There was a safe in the room and a mini bar, tea and coffee facilities and water replenished daily. Toiletries and robes and slippers were also provided. Staff were all so friendly and helpful and were always on hand if you needed them. Main square is about ten mins walk. We booked our trips through the hotel and got picked up from directly outside the hotel to go to Auschwitz and also the Salt Mines. We also went to Schindler factory and really enjoyed that. We did electric buggy tour by night which was also a great experience. Meals out were cheap but tasty. Krakow is a beautiful place and the hotel is one I will definitely return to when I go back! Thank you Hotel Kossak
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 7 Mar 2020
Dear Pel1n, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards
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angelelkington wrote a review Jan 2020
Boston, United Kingdom63 contributions67 helpful votes
5.0 of 5 bubbles
I have just returned from a 3 night stay with my husband. This hotel was in a great location, just a 10 minute walk from the main square where all the restaurants and bars are located. We were warmly greeted and given a map and guide book. Our room on the 4th floor had everything we needed with lovely toiletries and tea and coffee making facilities. Breakfast each morning was great with plenty of hot and cold choices. I would definitely recommend this hotel and would stay here again.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 1 Feb 2020
Dear angelelkington, Thank you for taking time to write your kind review of our hotel. We are happy to hear that you found the location of our hotel to be convenient, as you mentioned a 10 minute walk from the square. We are also very happy to hear that you found breakfast and meals served in Kossak hotel to be really nice. We are also glad that you were satisfied with your room that had everything that you needed during your stay. We truly hope to one more time welcome you in our wonderful city. Kind regards Jan Czornij
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TigerDeano wrote a review Mar 2020
Beverley, United Kingdom73 contributions69 helpful votes
5.0 of 5 bubbles
Two couples stay at this quality hotel. We had two double rooms. Breakfast was excellent and included in the price of the stay. The rooms were comfortable with tea and coffee making facilities along with a minibar. We had a shower bath. A hairdryer was in the bathroom. The TV had a channel giving useful information about Krakow and attractions around the area. The hotel also has a roof top restaurant, bar and terrace which we didn’t use during our stay.

We arranged transport to and from the airport prior to our visit with the hotel. The cost for 4 of us cost 100PLZ (£20) each way and took approximately 20 minutes. This was so easy/quick and efficient.

Hotel staff were really helpful offering advice on train timetables for getting to and from Bochnia salt mine.

We were also allowed to leave our luggage in a lock up after our check-out time prior to our departure

The hotel was approximately 15-20 minutes walk from the main square and around the same distance from the coach and main train station.

Well stocked supermarkets were very close by if required.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 24 Mar 2020
Dear TigerDeano, I wish to thank you and your friends for choosing Hotel Kossak for your stay in Krakow and for posting that nice comment on TripAdvisor. We are happy to hear that you enjoyed the restaurant and food served during breakfast. We are glad to read that you were satisfied with our staff and found them to be helpful and efficient. It is also nice to hear that our location was so convenient for you., as you mentioned our hotel is only 15 minutes stroll to the old town square. We are most grateful for your recommendation ad we truly hope that we will be able to host you in Kossak in the near future. Kind regards Jan Czornij
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tattoomum81 wrote a review Mar 2020
Edinburgh, United Kingdom54 contributions65 helpful votes
5.0 of 5 bubbles
The hotel is perfectly located. 15-20 mins from airport which is 100 (£22.50) one way or there is a bus which takes around 35 minutes door to door which is around 3 (80p) one way.

its about 20 minutes to Jewish Quarter is you want to take the river which is one of the ways there albeit the longer option (but certainly scenic). its a 5min walk to the mian square.

Location is excellent!

Staff & Hotel were outstanding. Nothing is too much trouble at all and the place is stunningly clean. Breakfast was absolutely lovey, fresh coffee, good selection and on a three night stay it wasnt getting boring as options chnage slighly day to day.

We had dinner in the roof top restaurant also on our first night as we arrived quite late, all inhouse purchases (when added to your room) are subject to a 10% discount on settlement which was a great bonus.

The reception team also booked us a trip to Auschwitz which had a pick up about 150m away from the hotel. They also helped us with a booking we made direct by calling the company and ensuring our booking had been received for the next day as it was last minute.

Rooms were impeccable as was the lounge, bar, toilets etc.

Frankly I cannot say enough about what a wonderful hotel, team and service we received. Commendable!
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 24 Mar 2020
Dear tattoomum81, Thank you for choosing to stay in Hotel Kossak and for sharing your experience on Tripadvisor. We are happy that you were satisfied with our hotel and found it to outstanding. It is so nice to hear that you found our staff to be especially helpful, that means so much for us. It is also very nice to hear that you so much enjoyed our location, as you mentioned a 5min walk to the mian square and only 20 to the Jewish Quarter. We are looking forward to welcome you back in our hotel in the future. Best regards, Jan Czornij
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Dogmanbob wrote a review Jan 2020
Leeds, United Kingdom27 contributions52 helpful votes
5.0 of 5 bubbles
Stayed for New year 2019/2020 and couldn't fault this place.
Super friendly and helpful staff,nice room,good breakfast,trips arranged by reception,very reasonable prices.
The rooftop restaurant is a gem.Fab food with great views over the river and the city looking up to the castle.Could not believe the low price of the bill in the rooftop restaurant,I was expecting double what it was.
So if you want a great little hotel that is modern and up to date,in a good position for getting around,great price ,and just enjoyable to be in then use Kossak. 4.9 /5.
0.1 knocked off only because there could be slightly more coffee and milk in the room (Nothing to moan about)
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 17 Jan 2020
Dear Dogmanbob, Thank you very much for posting your flattering review on Tripadvisor. We are happy that you choose our hotel for New Year celebration. We are happy that you enjoyed the convenient location of our hotel, as you mentioned in a good position for getting around the old city center. It is nice to hear that you also enjoyed our rooftop restaurant with the view of the river and the Wawel castle and found the prices there to be so reasonable. We are also glad that you liked the food served during our breakfast. Most of all we are happy to read that our staff was so friendly and helpful. We truly invite you to stay at Hotel Kossak in the future. Kind regards. Jan Czornij
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moffsky wrote a review Jan 2020
Corfu, Greece25 contributions49 helpful votes
5.0 of 5 bubbles
Great 4* hotel about 10 minute walk from the main square. Very attentive staff who arranged tours and airport transfers for us and all communication pre arrival was great. Room was super - at front of hotel which didn’t bother us at all. Only gripe was over crowding at breakfast - second morning somebody came and sat with us (no tables for 2 so we sat at a table for 4) which I didn’t like. On day 3 there were no tables so my daughter had breakfast in the lounge area. I did complain which was dealt with promptly and I was reimbursed so could have breakfast elsewhere. Sorry, I just like my own space at breakfast.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 10 Feb 2020
Dear moffsky Let me thank you for choosing to stay in Hotel Kossak and for sharing a positive review with other travelers. We are so happy to hear that you and your daughter were satisfied with our hotel. Thank you for so kindly mentioning our staff, we do our best to be helpful at all times and you comment means so much for us. Thank you for nice comment about our rooms and all the amenities. It is also nice to read that the location of our hotel was convenient for you, as you mentioned waling distance to the old town. We are sorry for the breakfast situation, rarely it happens that everyone comes for breakfast at the same time and if you wish to sit alone you do have to wait couple of minutes, but we are happy you were satisfied with the way this situation was resolved. We hope that we can host you again in the future. Kind regards Jan Czornij
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Charlotte N wrote a review Mar 2020
Shropshire, United Kingdom3 contributions9 helpful votes
5.0 of 5 bubbles
Stayed at Hotel Kossak for three nights, we had a family room, it was exceptional, from the cleanliness, to service to the breakfast! The whole stay was superb! I was very sceptical about this hotel as friends had said I had paid a lot for a hotel in Krakow, however I now know why. This hotel is spotlessly clean, the staff are fantastic, room is restocked every day, mini fridge full- however you do pay for what you use of course! The breakfast and bar facilities downstairs were super. Will definitely be back! Also a great location, beautiful views, only 16 mins to the airport and a five min walk into the main square!
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OstiHotele, Kierownik recepcji at Hotel Kossak
Responded 24 Mar 2020
Dear Charlotte N, Thank you for choosing Kossak Hotel and sharing your positive opinion with other travelers. I am delighted to read that you were satisfied with our hotel and found to be an exceptional place to stay. We are also happy that you enjoyed our central location, walking distance to the center of the old town offering best views in Krakow. It is nice to read that you liked our breakfast and bar downstairs. It is also so nice to read that our staff was fantastic, that is most important for us. We are looking forward to see you in our hotel and beautiful Krakow in the near future. Jan Czornij
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theresa31 wrote a review Jul 2021
Manchester, United Kingdom11 contributions14 helpful votes
5.0 of 5 bubbles
The hotel was beautiful with fantastic views from the roof terrace. The rooms were lovely and clean. We stayed on a bed and breakfast break and the breakfast didn’t disappoint, a huge variety of food and drinks. On 2 days we went out early on day trips, the hotel provided us with a take away breakfast, there was that much it did us for lunch as well. The staff were amazing, really helpful, very friendly and professional. Would highly recommend this hotel for a visit.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanna Ostrowska, Owner at Hotel Kossak
Responded 16 Nov 2021
Dear theresa31, Thank you for taking time to write your extremely kind review of our hotel. We are happy to hear that you enjoyed our hotel so much. We are also very happy to hear that you found breakfast and meals served in Kossak hotel to be not disappointing. We are also glad that you were satisfied with the level of service provided in our hotel, we are allays happy to be helpful. We truly hope to one more time welcome you in our wonderful city. Kind regards Jan Czornij We are most grateful for your recommendation ad we truly hope that we will be able to host you in Kossak hotel in the future. Kind regards, Jan Czornij
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Mich 65 asked a question Feb 2024
Hessle, United Kingdom36 contributions18 helpful votes
Hi. Heard there are road works outside the hotel. Does this affect our stay in a weeks time.
Answer from Veronica C
4 contributions1 helpful vote
Sorry just picked this up. Yes there are roadworks but they only worked one day of our trip and it didn’t affect us. We loved the hotel and restaurant x
Answer from Ann
Middlesbrough, United Kingdom5 contributions2 helpful votes
Yes they have a baggage hold
Ann asked a question Feb 2023
Middlesbrough, United Kingdom5 contributions2 helpful votes
How much is it to book Auschwitz from the hotel Or is it cheaper to book before travel please?
Answer from Pauline P
Louth, United Kingdom12 contributions2 helpful votes
We booked the Auschwitz trip through the hotel, who were extremely helpful. We were picked up at the door. Having spoken with others who booked the trip before travel, the prices were comparative. I would recommend using the hotel.
PoliteTourist wrote a tip Mar 2024
Bexhill-on-Sea, United Kingdom75 contributions29 helpful votes
5.0 of 5 bubbles
"The curtains can be foxing "
Read full review
Caroline M wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"Hotel is a must "
Read full review
theguvnor66 wrote a tip Mar 2024
28 contributions13 helpful votes
5.0 of 5 bubbles
"Liberty coffee shop 2 minutes away is a must ...try the shaksucka "
Read full review
MrsWhitty74 wrote a tip Jan 2024
Uxbridge, United Kingdom37 contributions20 helpful votes
5.0 of 5 bubbles
"It’s a walkable city but if you want to then use the buses and trams, regular and very cheap."
Read full review
Jason Mc wrote a tip Jan 2024
Birmingham, United Kingdom14 contributions3 helpful votes
5.0 of 5 bubbles
"Transfers from the airport are really efficient, book in advance. Plan your trips in advance and book any taxis etc with the hotel. "
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Not the right property for you?
There are more places to choose from in the Krakow area.
PRICE RANGE
£81 - £123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kossak hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL KOSSAK - Updated 2024 Reviews (Krakow, Poland)

Frequently Asked Questions about Hotel Kossak
Which popular attractions are close to Hotel Kossak?
Nearby attractions include muWi Stained Glass Museum (Muzeum Witrazu) (0.2 miles), Krakil Museum of Illusions (0.2 miles), and Quiz Game (0.1 miles).
What are some of the property amenities at Hotel Kossak?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Kossak?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kossak?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Kossak?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Kossak?
Conveniently located restaurants include Tandoori Flame (Taste Of Tradition), Gavi Restaurant, and Vatti - indian nepali restaurant (traditional restaurant ).
Are there opportunities to exercise at Hotel Kossak?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Kossak have airport transportation?
Yes, Hotel Kossak offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Kossak located near the city centre?
Yes, it is 0.3 miles away from the centre of Krakow.
Are any cleaning services offered at Hotel Kossak?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Kossak offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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