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PURO Krakow Kazimierz

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Traveller (956)
Room & Suite (193)
Dining (98)
What is Travellers’ Choice?
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About

#21 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
PURO Krakow Kazimierz is located in the Kazimierz district of Krakow. Designed by ASW and with interiors furnished by the award-winning Conran & Partners studio, PURO Krakow Kazimierz gives the eclectic atmosphere of the city. In its architecture-inspired area filled with art interiors, there will be not only design rooms, a lively lobby, but also a bakery-MAK bread & coffee, Halicka restaurant and Prisma SPA. There will be 228 rooms waiting for guests visiting Krakow, including 7 suites, 4 conference rooms and 2 external terraces. PURO in Kazimierz will be home to both tourists and Krakow lovers of art and good food.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Table tennis
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Outdoor dining area
Wine / champagne
Walking tours
Airport transportation
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Full body massage
Hammam
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
Laptop safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Polish
1,305Review31Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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Pat wrote a review 8 Apr
3 contributions1 helpful vote
The comfiest beds, lovely staff members, service very efficient and we love coming back to this hotel. This was our 3rd stay at Puro and we know we will come back every time we’re in Krakow. I would recommend this hotel to anyone who is looking for a bit of relaxing time and comfort.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 4 days ago
Dear Patrycja, Thank you for your fantastic review. We are delighted that you had such a comfortable and enjoyable experience during your recent visit to our hotel. It's wonderful to know that you find our beds comfortable and that you appreciate the efforts of our staff members. Your recommendation means a lot to us, and we are honoured to be your choice for a relaxing and comfortable stay. We look forward to welcoming you back for many more enjoyable stays in the future. Best regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krzysztof K wrote a review 8 Apr
1 contribution
Service is a building foundation of the industry and the one in PURO Hotels always stands out - great staff at the bar and restaurant and at the reception desk; you feel taken care from the moment the door open. Terrific cuisine, location is another plus, additional free guided sightseeing trip was a suprise.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 4 days ago
Dear Krzysztof, Thank you for choosing to stay at Puro Kazimierz and for taking the time to share your wonderful feedback with us. We are thrilled to read that you had an exceptional experience during your time with us. Our team takes great pride in providing excellent service to our guests, and it is delightful to know that you felt well taken care of from the moment you arrived. We are glad that you enjoyed our cuisine and location complimentary trip with a guide, is our way of enhancing our guests' stay and creating memorable moments. Once again, thank you for your glowing review. We look forward to welcoming you back for another fantastic stay in the future. Warm regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa12614487271 wrote a review 5 Apr
3 contributions
This was our 5th stay in two years and this hotel never disappoints. Rooms, Food, lobby all outstanding. The restaurant and bar area is a real gem. This visit topped up by a perfect 10 Negroni made by Dorata. Thank you to all the staff who made our visit so enjoyable.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Guest, Thank you for choosing Puro Kazimierz once again for your recent stay and for sharing your positive experience with us. We are thrilled that we met your expectations. We are happy to know that you found our rooms, food, and lobby to be outstanding. We're especially delighted that you enjoyed the restaurant and bar area. Your kind words mean a lot to us, and we will share your compliments with our entire team. Thank you once again for your loyalty and for choosing us. We look forward to welcoming you back for your 6th stay and many more in the future. Warm regards and have a nice day, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily wrote a review 4 Apr
Aarhus, Denmark11 contributions5 helpful votes
Lovely room, hight standard of a 4star hotel. We love the placement, the bicycles, the coffee machine, the cleaning, the water fill up, staff at the reception, the gym and sauna as well. The staff in the MAK cafe are so rude an unfriendly except for Eva and Martyna.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Emily, Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our hotel to be recommendable, appreciating the room and the high standard. We're glad you found our location convenient and enjoyed the bicycles, free coffee, cleanliness, and facilities like the gym and sauna. It's wonderful to know that our reception staff provided you with excellent service. However, we are disappointed to learn about your negative experience at the MAK. Please accept our sincere apologies for any inconvenience. We take your feedback seriously and will address this matter with our team to ensure that all guests receive the warm and welcoming service they deserve. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Best regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irit N wrote a review 4 Apr
Berlin, Germany14 contributions14 helpful votes
Everything was perfect, our room, the food, the drinks, WLAN, stuff, beds, the area, we were able to go everywhere by foot. We had the executive suite together with our daughters and had enough space for us and enough privacy. Definitly would go to this hotel again
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Guest, Thank you for sharing your review of your recent stay with us. I am delighted that everything met your expectations and that you enjoyed every aspect of your experience at our hotel. Your kind words serve as a great motivation for our team to continue delivering exceptional service. We look forward to welcoming you and your family back to our hotel in the future for another memorable stay. Warm regards from Kraków, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo H wrote a review 2 Apr
Middlesbrough, United Kingdom5 contributions
The hotel is excellent, it’s in a great location and is very clean and tastefully decorated! Nothing is too much trouble for the staff who were all friendly and polite! The breakfast was fabulous with lots of choice! Would definitely recommend 😊
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Guest, Thank you very much for choosing our hotel and for such an excellent recommendation following your visit. I am delighted to read that you liked our location, cleanliness and design as well as the staff and breakfast. I do hope to have the pleasure of welcoming you back again. Best regards, Iwona/Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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No A wrote a review 2 Apr
Thailand4 contributions
i stayed here for two nights! the hotel is beautiful, clean and super modern! i also enjoyed the spa for relaxation & a yoga class which get offered! thank you so much for having me here, i definitely would come back if i come once to krakow!!!!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Guest, Thank you very much for choosing Puro Kazimierz and for sharing your fantastic review. It's great that you had an enjoyable stay and would not hesitate to come back. Thank you for your kind words about our cleanliness, design and spa. I wish you all the best and hope to see you soon. Regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lone T wrote a review 1 Apr
1 contribution
We had a fantastic stay at the Puro Hotel Kazimierz. Centrally located, very nice rooms with good beds and a well equiped bathroom, breakfast was super with many alternatives and the reception staff SO helpful! All 4 stars are well deserved!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Lone, Thank you for your wonderful review. We're delighted that you had a fantastic stay at our hotel. It's great to know that you found our location convenient and enjoyed your room. We're happy that you liked our breakfast and our reception staff was helpful. Your kind words mean a lot to us, and we're grateful for your recognition of our 4-star quality. We hope to welcome you back soon for another enjoyable stay. Best regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie M wrote a review 1 Apr
2 contributions
Great hotel, the emplacement is very good to visit Krakow. The personnel are very friendly and awesome 😎 thank for this experience I recommended this hotel if you want to travelling in a confortables conditions. You can also use the bike for free ! That’s a very nice option.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Marie, Thank you very much for choosing our hotel and for such an excellent recommendation following your visit. I am delighted that you liked our location staff and free bikes. I do hope to have the pleasure of welcoming you back again. Best regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Magoox2 wrote a review Mar 2024
17 contributions2 helpful votes
The quality of the accommodation and food at hotel was very good - except for the pillows!! Bring yer own if you have a particular problem sleeping. The rooms are a little smaller than you expect. The service in the bar/restaurant was excellent. The Saturday waking tour recommended
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Iwona Nowicka, Guest Services / Front Office at PURO Krakow Kazimierz
Responded 1 week ago
Dear Guest, Thank you for choosing Puro Kazimierz and for sharing your review. It's great that you had a good stay and thank you for your kind words about our service, accommodation and food. There is a leaflet in each room with information that you can ask for hard pillows, we encourage to take advantage of this option. I wish you all the best and hope to see you soon. Best regards, Iwona/ Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£66 - £111 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kazimierz
NUMBER OF ROOMS
228
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PURO KRAKOW KAZIMIERZ - Updated 2024 Reviews (Poland)

Frequently Asked Questions about PURO Krakow Kazimierz
Which popular attractions are close to PURO Krakow Kazimierz?
Nearby attractions include Wheels & Heels (0.3 miles), The Moon Shisha Bar (0.3 miles), and Galicia Jewish Museum (0.1 miles).
What are some of the property amenities at PURO Krakow Kazimierz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at PURO Krakow Kazimierz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at PURO Krakow Kazimierz?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to PURO Krakow Kazimierz?
Conveniently located restaurants include Kapłony I Szczeżuje À La Carte , Qrudo Food & Wine, and Folga.
Are there opportunities to exercise at PURO Krakow Kazimierz?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does PURO Krakow Kazimierz have airport transportation?
Yes, PURO Krakow Kazimierz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PURO Krakow Kazimierz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at PURO Krakow Kazimierz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does PURO Krakow Kazimierz offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at PURO Krakow Kazimierz?
The staff speaks multiple languages, including English and Polish.