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Crystal Suites

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#5 of 256 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Crystal Suites
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686 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Reviewed 6 days ago NEWvia mobile

I was there with my wife for 4 nights and we found the room very comfortable. The staff was also very helpful and the price was not high. The bathroom was big, the neighborhood was only 10 minutes walk from the market square, these apartments are totally recommendable.

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Helpful?
Thank Pablo S
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for such nice review! I really appreciate your feedback and I'm so glad that you enjoyed your stay with us. I hope you'll return to Crystal Suites next time you'll be in Krakow. Kind Regards, Anna Czerni

Reviewed 1 week ago

We were in Krakow for 4 nights and can't express enough the great impression we had over Crystal Suites. Starting from a warm welcome by the receptionist, through spacious (huge to be honest) apartment, it's amenities (equipped kitchen part, comfy beds, tv, free Wi-fi), finishing with short distance from the city attractions. By far the best place we have ever...

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Helpful?
Thank robwojt6
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your kind review of our apartments. Your appreciation really means a lot to us! I'm glad that you enjoyed your stay and I do hope you'll be back. Kind Regards, Anna Czerni

Reviewed 1 week ago via mobile

Nice Eastern European style interior. Has all the things you need like ironing board, iron, microwave, dishwasher etc. 24hr shop at the corner of street. 5-10 min walk from main square. Friendly and professional staff. I usually go to hotels and book breakfast. This was my first time doing self catering. It's the way forward. Come and go as you...

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Helpful?
Thank Natalie D
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you for writing your opinion. I'm very glad that you found our staff professional and friendly and that apartment equipment was satisfying for you. I would like to apologize for negligence in cleaning you mentined. I must admit, I'm shocked by this situation, it's the first time something like this happened. I can assure you that I...

Reviewed 3 weeks ago via mobile

We stayed here for two nights only but would really like to stay longer. Very good location in walking distance from city center but still in a quiet street. Big appartment with big bathroom. We had a nice welcome and the hotel arranged for cheap AirPort pickup so we were driven right to the door. Appartment was clean and had...

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Helpful?
Thank Andreas Myreng I
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your review. Your positive opinion really means a lot to us. I'm very glad that you enjoyed your stay in our apartments and liked our staff. I hope that you'll consider staying in Crystal Suites again in the future! Kind Regards, Anna Czerni

Reviewed 3 weeks ago via mobile

Try booking a room for two people through booking.com and you will soon discover a world of hidden extras. We arrived late on a Saturday evening as a party of 6 (3 couples) with three double rooms booked. Now, we are quite frequent travellers, and we know to check bookings thoroughly for minor T's & C's. But this booking appeared...

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Helpful?
Thank DavidJanie2016
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you for writing your opinion. I'm afraid that this misunderstanding was caused by some kind of mistake made by our booking partner. Reservations we received from you through this booking website were described as "Exclusive apartment - for single use" and also number of persons on each reservation was 1. I'm extremely sorry that we didn't manage...

Reviewed 5 January 2017

As a family of 4, we truly appreciated the space and the location. We were able to enjoy Krakow because of the proximity to shops, coffee places and bakeries, well before taking in the amazing views of old town and its monuments and churches. We loved the friendliness and disposition to welcome visitors like us. The Crystal Suites staff was...

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Helpful?
Thank Rada P
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your detailed review, your feedback means a lot to us. I'm really glad that you enjoyed your stay in Crystal Suites and I do hope that you'll choose us again in the future! Kind Regards, Anna Czerni

Falmouth
Reviewed 5 January 2017 via mobile

I booked this because of its trip advisor rating. We were not disappointed, a short walk into the centre room was clean and spacious. Staff were very helpful and recommended some excellent restaurants. We will be back.

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Helpful?
Thank Andy A
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for taking time to write your opinion about our apartments, I really appreciate it! I'm very glad that you enjoyed your stay with us and I hope that you'll come back to us in the future. Kind Regards, Anna Czerni

Amsterdam, The Netherlands
Reviewed 30 December 2016 via mobile

The apartment was well located and convenient to old town, the stained glass museum, restaurants and a convenience store. The kitchen was well stocked and common areas and bedrooms were comfortable. The staff was also really helpful!

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Helpful?
Thank BrendaAmsterdam
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for taking time to review our apartments, it really means a lot to us! I'm very glad that you enjoyed your stay in Crystal Suites and I hope that you'll return to us in the future. Kind Regards, Anna Czerni

North Berwick, United Kingdom
Reviewed 20 December 2016

Two of us here for 7 days. Upgraded to a middle floor with balcony. Far too big but very spacious and very good value and affordable. A family of four or two couples would fit very comfortably into this mid-size suite. 10 minutes walk from the stunning Main Square. If you don't mind a bit of a hike everything in...

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Helpful?
Thank Patrick B
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your review, I really appreciate your feedback! I'm very glad that you enjoyed your apartment and overall stay in Krakow. I hope you'll stay with us again in the future. Kind Regards, Anna Czerni

Malmesbury, United Kingdom
Reviewed 18 December 2016

We all had slightly different layouts but all were very spacious,clean,bright and warm. Easily held six of us for our pre-dinner drinks and then only a short walk to the old town. We used transport arranged by the reception for our airport transfers, made life very easy and was only £5/person each way. Friendly staff with lots of advice. We...

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Helpful?
Thank Nigill747
CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your kind review, it was a pleasure to host you. I'm very glad that all of you enjoyed your apartments and overall stay in Krakow. I hope that you'll come back to Crystal Suites niext time you'll visit Krakow! Kind Regards, Anna Czerni

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Crystal Suites are fully equipped, independent, bijou apartments with central location and modern facilities. Distinctive in style, Crystal Suites combine bright interiors, individually commissioned furnishings, fabrics and artwork with comfort and fin-de-siècle period detail. Free internet, satellite TV, I pod dock, café on the corner , 12h reception with tourist information and your own keys to the newly renovated 1905 building located in the exclusive residential area will make you feel like a local. ... more   less 

Additional Information about Crystal Suites

Address: ul. Jana Kochanowskiego 6, Krakow 31-127, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: £38 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Suites 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
Crystal Hotel Krakow
Hotel Style:
#5 Romantic Hotel in Krakow
#7 Family Hotel in Krakow
#8 Business Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Suites staff and other travellers.
11 questions
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Liverpool, United Kingdom
7 months ago
Newark, New Jersey
8 months ago
West Mifflin, Pennsylvania
11 months ago

See all questions (11)

Questions? Get answers from Crystal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get up high away from ground floor. They are bigger and slightly less noisy, though this is only a suggestion: not a complaint.”
 of 5 bubbles 518patrickb, 19 Dec 2016 | Read review
“We stayed in apartment 'Lapis' which had a full sized bath tub and a washing machine.”
 of 5 bubbles Themedz, 15 Dec 2016 | Read review
“Bring towels!”
 of 5 bubbles DavidMDublin, 29 Sep 2016 | Read review
“Ask for something that doesn't face the busy street”
 of 5 bubbles WestPGal, 23 Sep 2016 | Read review
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 of 5 bubbles karenlj1, 25 Jul 2016 | Read review
5 of 5