We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Bachleda Luxury Hotel Krakow - MGallery

avatar-imageavatar-imageavatar-image
Traveller (342)
Dining (78)
Room & Suite (41)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#17 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
The Bachleda Luxury Hotel Krakow MGallery is one of the most luxurious locations on the map of Krakow - it is situated just a few minutes’ walk from the Main Market Square. Housed in a historic building from the 19th century, at Juliusz Kossak 6 square, the hotel is located in immediate proximity to the Wawel Royal Castle.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Airport transportation
Conference facilities
Street parking
Internet
Pool / beach towels
Heated pool
Plunge pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Taxi service
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Polish
248Reviews9Q+A27Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 208
  • 27
  • 11
  • 1
  • 1
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
platinum2429 wrote a review 15 Apr
51 contributions9 helpful votes
My husband and I arrived at this hotel and from walking up the steps and walking in the hotel it definitely has the wow factor. The beautiful fragrance that hits you as you enter the hotel and throughout and the furnishings, ambience, attention to detail it is OPPULENT in every way. The staff are so polite, welcoming, friendly, helpful and always smiling. The room was outstanding and the decor stunning. Attention to detail is fantastic. We ate in the Gavi resturant for breakfast one morning and the food and layout was amazing, had a meal in the Gavi resturant in the evening and again the food was outstanding and the service was amazing and we had an amazing birthday meal for my husband. The opus bar is beautiful and cocktails are fab and service fantastic. The pool area is amazing and it is one of the nicest pool areas we have been too. Everything about this hotel is WOW, WOW, WOW. Although this hotel is stunning it is the staff who make it. Each staff member we met( sorry I didn't quite get everyones names) were amazing, polite, friendly, kind and are a credit to this hotel. Weronika, Pavel, Rafael, Christoph, Sylwia, Maya, Ilona, Jacob, housekeeping staff, opus bar staff your all amazing and keep being amazing. Thankyou to everyone for amazing hospitality, we are so grateful to experience this gem of an hotel and if in Krakow again this hotel would be our choice.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Marcin Lewicki, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 2 days ago
Thank you so much for your glowing review! We are thrilled to hear that your experience with us was nothing short of exceptional. It's wonderful to know that you appreciated the opulent ambiance, attention to detail, and outstanding service provided by our staff. We're delighted that you enjoyed the delicious meals at Gavi Restaurant, the stunning decor of your room, and the fantastic cocktails at Opus Bar. We'll be sure to pass along your kind words to Weronika, Pavel, Rafael, Christoph, Sylwia, Maya, Ilona, Jacob, and our dedicated housekeeping and bar staff. We truly value your feedback and are honored to have had the opportunity to provide you with a memorable stay. Should your travels bring you back to Krakow, we would be delighted to welcome you again at our hotel. Thank you for choosing us!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
frankandgeraldine wrote a review 8 Apr
Glasgow, United Kingdom9 contributions3 helpful votes
The Bachleda is truely an amazing and special 5 star hotel. Our four night stay was perfect in every way. Every member of team Bachleda provided an exceptional service. The food at breakfast and in the restaurant was fabulous. Everything about Bacleda was high quality. Our room was gorgeous with lovely linen, towels, fixtures/fittings and furniture. Extremely comfortable bed and pillow menu. Thank you Bachleda for making our stay so wonderful.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Fantastic location only 15 minutes walk to Market Square and 5 minutes walk to castle and Riverside.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marcin Lewicki, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 1 week ago
Thank you for your great review! We are glad that your stay at the Bachleda Hotel was successful. Our team always strives to provide excellent service and high quality services. We appreciate your positive comments about our kitchen and room equipment. Welcome back!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mactravel53 wrote a review Mar 2024
East Riding of Yorkshire, United Kingdom514 contributions716 helpful votes
Simply out of this world, from arrival to departure. We stayed here before Christmas to celebrate my wife's birthday having just celebrated my 70th 10 days earlier. Fantastic location and Krakow in December with the Christmas Market within walking distance as are many well priced restaurants was just simply a delight. The reception staff were so helpful and gave me a booklet to do a number of self guided tours around the various districts of Krakow, including the old Ghetto and Schindler's workshop. Fascinating, humbling and yet horrific memories. But onto nicer things : The downstairs pool is a wonderful experience as is breakfast every morning. I cannot think of any reason not to recommend this boutique hotel jewel as the hotel of choice for staying in Krakow. Thank you for making our stay such a wonderful and memorable experience.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 4 weeks ago
We are very pleased that you are so satisfied with your stay with us. Such positive opinions motivate us very much. We will certainly pass on this good news to the rest of our team. Thank you very much once again and of course we invite you again to our hotel and beautiful Krakow.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
AKUK1 wrote a review Mar 2024
Shrewsbury, United Kingdom65 contributions46 helpful votes
A sensational hotel, deservedly claiming to be 5 star. The building itself is decorated to a very high standard. The staff are all most welcoming and helpful. The restaurant serves excellent fine dining and the bar in the basement is extremely atmospheric. We will definitely return later in the year - so much left to see and do in Krakow.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 6 Mar 2024
A sensational hotel, deservedly claimed to be 5 star. The building itself is decorated to a very high standard. The staff are all most welcoming and helpful. The restaurant serves excellent fine dining and the bar in the basement is extremely atmospheric. We will definitely return later in the year - so much left to see and do in Krakow. Thank you very much for such great opinions. We are especially happy that our 5 stars do not come out of nowhere. Our employees will definitely get this information about your great opinion. Thank you again and we look forward to your next visit to us. See you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ivojuma wrote a review Feb 2024
Limerick, Ireland11 contributions10 helpful votes
Location was very medicore and I think in poorer part of main Square. Hotel was quite nice with outstanding decor decor and excellent rooms. Spa and restaurant was disapointment for me. However, we paid very low price as for 5* so overall was ok.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 26 Feb 2024
Thank you for adding your opinion, we are glad that you liked it. Our location is prestigious, very close to Wawel Castle and the most popular attractions in Krakow. We are glad that you liked the hotel and our rooms. We hope that next time we will be able to meet your expectations 100%.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Agnieszka L wrote a review Feb 2024
1 contribution
In the beautiful hotel space we spent a few days. We took our time in the magical SPA. During abundant breakfast Daria and Sylwia took care of use and we were really happy. Wenn you come don't miss the best morning coffee made by Daria and the fantastic drinks in the bar made by a really drink master. Enjoy your time 😀
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 8 Feb 2024
Thank you very much for such positive opinions. We are glad that we could offer you such good service. We will definitely pass on these opinions to our girls Dari and Sylwia. Such a comment will certainly motivate them to improve their service in the future. We hope this is not your last visit to Bachleda Luxury Hotel. See you soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yvonne wrote a review Feb 2024
Kilkenny, Ireland145 contributions109 helpful votes
+1
I stayed here with my partner, and Mum and Dad for a city break and I could not have asked for more. It is complete luxury and it’s quite small and intimate which I loved. The bar itself can only fit about 20 people which in my book, adds to the allure. If you are a cocktail lover then look no further and the bar food is delicious. The rooms are immaculate and feel like they have just been built or renovated. Nothing is tired or tarnished or marked and the towels are straight out of a packet. Simply divine ! If I were to offer one drawback it is breakfast. The food itself is gorgeous but the room can’t hold many people so if you pick the wrong time to arrive, you could sit for 20 minutes in reception waiting / queuing. Out of their control I know. Overall I would recommend it to anyone and I hope to return very very soon. It was a fantastic find 🤩
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 8 Feb 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tom Obank wrote a review Feb 2024
Bingley, United Kingdom6 contributions
Superb stay for 3 nights in January 2024. Interior is stunning, staff are accommodating and friendly, and food quality is immense. Located within walking distance of the old town and easily accessible from the airport. Definitely recommend for a couples getaway in a breathtaking city.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 6 Feb 2024
Thank you very much for your positive opinion about our hotel. We are glad that we met all your requirements. It is important to us that our guests return with shared memories of their stay with us. Especially if it is related to love. We will certainly share this good news with our employees. This opinion is also important to us because soon we will celebrate Valentine's Day in our facility. We hope this won't be the last time you see us. We hope to see you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
cairo m wrote a review Jan 2024
21 contributions1 helpful vote
First trip to Poland. I booked this hotel directly after seeing it on live holidays and was a but cheaper. The hotel is quite swish and yes its a 5star. The staff were very helpful and we were welcomed with some bubbly on arrival. The bedroom was quite lovely and the bed enormous. Our room overlooked the vistula river though we didn't realise at first. Very close to Wawel Castle, old town and kazimieriz. I'm surprised at the criticism of this hotel because from my experience it really didn't deserve it. There is a wellness suite and a gentlemen lounge/bar though we didn't use either. nespresso in the room, well stocked mini bar and a bottle of red wine. Bathroom had underfloor heating and floor lights so you could find your way in without waking your partner. I loved it here and would happily return. Loved krakow great place.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: The bus stop to airport is 2minute walk up the side street. Costs 68p. On street parking. See...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 24 Jan 2024
Thank you for your opinion. We are very pleased that your first stay in Krakow and at the Bachleda Luxury Hotel MGallery was so successful. We are glad that our facility met your expectations. Next time, we invite you to use our wellness area and bar. We have delicious signature cocktails. It will be with great pleasure that we welcome you again. We hope to see you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Klinta R wrote a review Jan 2024
1 contribution
It was fabulous experience. From the beginning till the end everything was just perfect. Interior was so beautiful and chic. We had the best room with wonderful view outside the windows. Every morning we started with delicious breakfast in hotel restaurant. Krakow is beautiful city and I think it’s the most amazing hotel in The Town Krakow. All staff was very friendly, nice and polite, especially Natalia. She did everything we asked for and even more. If someone is looking for best hotel experience in Krakow I definitely recommend this hotel. And the most I liked hotels SPA, it was gorgeous place to be.🤩
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Kraków - MGallery
Responded 9 Jan 2024
Thank you for sharing your fabulous experience at our hotel! We are delighted to hear that everything, from the interior to the breakfast and the exceptional service from our staff, contributed to making your stay perfect. We appreciate your kind words about Natalia, and we'll be sure to pass on your compliments to her. It's wonderful to know that you found our SPA to be a gorgeous place to unwind. We look forward to hosting you again and providing you with another amazing experience on your next visit to Krakow!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Krakow area.
PRICE RANGE
£159 - £196 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bachleda Luxury Hotel Krakow Mgallery by Sofitel
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
64
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BACHLEDA LUXURY HOTEL KRAKOW - MGALLERY - Updated 2024 (Poland)

Frequently Asked Questions about Bachleda Luxury Hotel Kraków - MGallery
Which popular attractions are close to Bachleda Luxury Hotel Kraków - MGallery?
Nearby attractions include muWi Stained Glass Museum (Muzeum Witrazu) (0.2 miles), Krakil Museum of Illusions (0.2 miles), and Quiz Game (0.09 miles).
What are some of the property amenities at Bachleda Luxury Hotel Kraków - MGallery?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Bachleda Luxury Hotel Kraków - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bachleda Luxury Hotel Kraków - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bachleda Luxury Hotel Kraków - MGallery?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Bachleda Luxury Hotel Kraków - MGallery?
Conveniently located restaurants include Tandoori Flame (Taste Of Tradition), Gavi Restaurant, and Vatti - indian nepali restaurant (traditional restaurant ).
Are there opportunities to exercise at Bachleda Luxury Hotel Kraków - MGallery?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Bachleda Luxury Hotel Kraków - MGallery have airport transportation?
Yes, Bachleda Luxury Hotel Kraków - MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Bachleda Luxury Hotel Kraków - MGallery located near the city centre?
Yes, it is 0.3 miles away from the centre of Krakow.
Are any cleaning services offered at Bachleda Luxury Hotel Kraków - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bachleda Luxury Hotel Kraków - MGallery?
The staff speaks multiple languages, including English and Polish.