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Hilton Garden Inn Hotel Krakow

1,732 reviews
#30 of 265 Hotels in Krakow
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Traveller (395)
Room & Suite (184)
Dining (142)
Overview
  • Excellent62%
  • Very good31%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(118 reviews)
“old town”(178 reviews)
“wawel castle”(87 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Offers from Hilton Garden Inn Hotel Krakow
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)Write a Review
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354
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852
354
54
7
7
Show reviews that mention
All reviewsgreat hotelold townwawel castlebusy roadminute walkacross the riverthe main squarecity centrerecommend this hotelbusiness triptaxi ridejunior suitepleasant walkclean hotelexcellent breakfastcomfortable roomsreception staff
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661 - 665 of 1,274 reviews
Reviewed 20 January 2015 via mobile

Just about to depart this hotel for the airport. Been here 5 days & honestly can't fault it!! Clean with good size rooms, helpful staff & a nice buffet breakfast. We found the location excellent but then we are happy to walk, it is a...More

2  Thank allisonapeters
Response from dorota_smagur, General Manager at Hilton Garden Inn Hotel KrakowResponded 27 January 2015

Dear Guest, I am so happy to read so positive review. We appreciate guest comments especially if I hear we have helpfull Staff. Thank you once again and see you in future. Best regards Dorota Smagur

Reviewed 19 January 2015

Stayed for 3 nights last weekend very friendly and helpful staff good location would recommend this hotel to anyone visiting krakow which is a 15 minute walk or about 4or 5 quid in a taxi great breakfast nice bars in hotel

Thank wtcs1956
Response from dorota_smagur, General Manager at Hilton Garden Inn Hotel KrakowResponded 27 January 2015

Dear Guest thank you very much for staying with us 3 nights and posting excellent review. Hope to see you in future Best regards Dorota Smagur

Reviewed 18 January 2015

Stayed here for 3 nights and couldn't get over how cheap it all was! The staff were very helpful and were always on hand. 5euro taxi ride into the square or a 10/15 minute stroll across the bridge! I would recommend this hotel!

Thank Neil S
Response from dorota_smagur, General Manager at Hilton Garden Inn Hotel KrakowResponded 27 January 2015

Dear Neil thank you very much for staying with us and posting review. My great pleasure to read we have helpfull Staff always on hand. Thank you once again Best regards Dorota Smagur

Reviewed 6 January 2015

Located about 20 to 30 mins from centre of city, this hotel is clean comfortable and has friendly helpful staff. Rooms are spotlessly clean with comfortable beds ( adjustable firmness by means of a switch) and variable temperature. Modern shower and good internet connectivity. Taxi...More

1  Thank Steve F
Response from dorota_smagur, General Manager at Hilton Garden Inn Hotel KrakowResponded 26 January 2015

Dear Steve thank you very much . We appreciate your comment Best regards Dorota Smagur

Reviewed 6 January 2015

we spent 4 nights at this hotel in dec-jan. Overall, i have to admit i am satisfied with it's services, but i do have to say i was expecting more form Hilton. First of all, we had no heating for the first 2 night. Although...More

2  Thank Andreea_Cristina1234
Response from dorota_smagur, General Manager at Hilton Garden Inn Hotel KrakowResponded 14 January 2015

Dear Andreea, Please accept once again our appologies for the inconvinience. As I explained during my meeting with the gentleman who was together with You and Your friends we tried to fix the problem as quickly as possible but it took more time then expected....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$65 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#16 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#16 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (395)
Room & Suite (184)
Dining (142)
Pool & Beach (1)
Hotel & Grounds (309)
Bathroom (28)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
AnonymousTyneandWear
28 December 2017|
AnswerShow all 4 answers
Response from dorota_smagur | Property representative |
Dear guest, Im sorry , your question came to late on my email. Im sure you had taken breakfast with you for the trip. Regards Dorota Smagur
0
Votes
Ricardo A
7 December 2017|
Answer
Response from dorota_smagur | Property representative |
Hello, we have outside parking in front of hotel this one is complimentary and garage cost per day PLN40 - we can make reservation in garage if you send us plate numbers. Regards Dorota Smagur
0
Votes
John O
7 December 2017|
Answer
Response from dorota_smagur | Property representative |
Hello , if you order taxi from our front desk cost is PLN 95 . To order please send message to frontdesk@hgi-krakow.pl. Uber cost should be approx 30-40 PLN however it changes Regards Dorota Smagur
1
Vote
Room Tips
"Go for a suite as the price increase is worth it."
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"get a room at the rear as it is on the main dual carriageway"
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"Ask for rear side rooms"
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"No idea, we didn't get one!"
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