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Garden Square Hotel

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Traveller (134)
Room & Suite (69)
Dining (22)
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About

#22 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
Garden Square Hotel features a restaurant with local and international dishes, special kids menu, private spa-sauna, fitness centre, conference rooms, kids playroom, a wonderful bar with special drinks and coffee barista combined with a garden in Krakow. This 4-star superior hotel offers, concierge service and ticket service. The Hotel offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms and suits come with air conditioning, a flat-screen smart TV with satellite channels, kettle, Hansgrohe shower, premium toiletries products, hairdryer, desk and minibar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Books, DVDs, music for children
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Children's television networks
Indoor play area for children
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Russian, Spanish, German and 3 more
169Reviews0Q+A14Room tips

Reviews
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Traveller rating
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Julia S wrote a review Mar 2024
1 contribution
Excellent place to stay. The staff is very friendly and really helpful. The most important thing for me is that rooms are very clean and comfortable. Big plus for coffee, tea and minibar in the room.It’s not our first time here and definitely not the last. I highly recommend it.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 3 weeks ago
Thank you very much for your kind review! We're really glad to hear that your stay was wonderful. We put extra effort into our cleaning services, so it's always nice when customers notice it. Our staff always try to help everyone to the best of our abilities, so I'm happy that you weren't disappointed. We'd be really glad if you could visit us again in the future. Kind regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony U wrote a review Mar 2024
Cefn Cribwr, United Kingdom55 contributions17 helpful votes
What a lovely hotel so clean and excellent facilities, the staff are very polite and friendly. The breakfast is fantastic also evening meals. The hotel is a little far from the centre but we had the bolt taxi app that was so good and excellent value prices. All in All I’d give the hotel 9 out 10 Would definitely use again
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 13 Mar 2024
Thank you for taking your time to leave a review. We're always happy to hear positive critique of our hotel! Our staff is glad that you've enjoyed their service. Especially kitchen and restaurant staff make sure that we provide our guests with excellent service and food, I'm glad that you've enjoyed that. I hope we will see each other in the future, again, whenever you stop by Kraków. With warm regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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R S wrote a review Feb 2024
1 contribution
Very nice, clean and comfortable, rooms, good cosmetics in the bathroom. The Hotel has a lifting. Not so good location, near trains coming, small parking spaces. Good restaurant in the hotel. Good breakfast at the hotel. Very helpful staff.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 13 Mar 2024
Thank you taking your time to leave a review. We're overjoyed you've enjoyed your stay! It is always nice to hear that our guest enjoyes his rooms. Thank you for specifying breakfasts, it's always nice to hear that they're appreciated. It always makes the restaurant and kitches staff happy to hear praise aboout their work. We invite you to come stay with us again, sometime in the future! With warm regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lukasz S wrote a review Jan 2024
Warsaw, Poland1 contribution
Great hotel, stylish, fresh interiors, amazing breakfast. Pręty close to the city centre. Good to see places where management and employees realy care about details and overall quality. Really worth recommending or comming back. Well done!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 12 Mar 2024
Thank you for taking your time to leave a review. We're very happy that you've enjoyed your stay! It's always nice to hear that our guests enjoy our breakfasts, as well as our individual care given to our customers. We'd be delighted to have you again sometime in the future, so I hope you will decide to visit us again. Kind regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David S wrote a review Dec 2023
1 contribution
The hotel is just 1 minute walk to train stop to the centre, very convenient. The staff is amazing, the rooms are super comfortable and food; fantastic. The area is very very quiet yet just 10 minutes from Kraków centre. Must have the local beers....AND the famous pierogy.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 11 Mar 2024
Thank you for taking your time to write a review. We're very happy to hear that you've enjoyed your stay! Our staff makes sure that our guests feel welcome during their stay, happy to hear that you weren't disappointed in us. Hopefully you'll visit us again sometime in the future, making time for more beers and pierogis. We'll be happy to provide both. Kind regards, Garden Square Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mar I wrote a review Dec 2023
1 contribution1 helpful vote
The building smells very bad - sewage. The rooms are ok, although small. The reception was nice. Finding a hotel and those tracks next to it is a tragedy. The restaurant service was very poor, the food was bearable. Very poor cocktails and a very poor selection of alcohol od the worst quallity. Reusable straws are the grossest. Never again a hotel like this in such a terrible location and workmanship.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tetiana Ya wrote a review Nov 2023
1 contribution2 helpful votes
It is very modern hotel with sport room, playroom for kids and sauna. The breakfast is good. The hotel staff is very friendly. There are many sources of lighting in each room. It situates not in the city center but in a very quiet district and it is very easy to get to the center by tram. One of the biggest trade-center is near the hotel.
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Date of stay: November 2023
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Iwona Śniadach, Guest Services / Front Office at Garden Square Hotel
Responded 18 Nov 2023
Good morning, thank you for sharing your feedback on your stay at Garden Square Hotel. We are glad that you liked our cuisine. Thanks for any comments. We invite you again on your next visit to Krakow. Regards, Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Millie B wrote a review Nov 2023
5 contributions
+1
Rooms were clean and well presented. Beds were comfortable. Some rooms have balcony’s which was a nice touch, especially for smokers. Duvets we’re on the thin side, so can be chilly unless the heating is turned up. Only one pillow and one smaller pillow, would be nice to have the option for two pillows. Nice little mini fridge with a selection of confectionary and drinks. Bottle of red wine kept on the small tables. Small chairs are wobbly, which resulted in the breaking of the bottle of wine. Suggestion was made to put the bottle of wine on the desk rather than a small slippery table. Restaurant was expensive but very nice. Food was well worth the price. Staff couldn’t have been friendlier. We sat in the bar area every night and was made to feel welcomed. We would recommend coming here on both short and long stays. Ubers also pick you up directly from outside the hotel! Old town is just 15-20 min car journey from here.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Limited parking. Ubers pick you up from outside the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Śniadach, Guest Services / Front Office at Garden Square Hotel
Responded 18 Nov 2023
Dear Millie , thank you for sharing your review of our hotel and for your high rating! It's nice to see that you appreciated so many aspects of your stay, such as the bed, cleanliness and our exceptional breakfast.We are extremely pleased to read such comments. We are very happy to hear that your stay with us was one of success and we hope you will visit us again. See you there! Garden Square Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JayParr74 wrote a review Nov 2023
Leasowe, United Kingdom3 contributions
Very good hotel but needs to create a bigger bar lounge area. We were a group of 8 and there wasn’t enough space to sit in the bar lounge area together. Everything else was great, besides the small pillow!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwona Śniadach, Guest Services / Front Office at Garden Square Hotel
Responded 18 Nov 2023
Good morning, thank you for your opinion and such a high note! We are very pleased to read such comments. We are very happy that your stay with us was a successful one and we hope that you will visit us again. See you again! The Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erin K wrote a review Oct 2023
3 contributions2 helpful votes
Really enjoyed our stay here! Very well presented, clean and modern hotel. The staff were all very accommodating, polite and friendly. We had breakfast each morning and 2 evening meals - very good food (especially the evening meals) and reasonably priced. Rooms were kept clean, the bed was comfy and shower was great! The mini bar had a good selection of items. The hotel is situated outside of krakow old town but only a 5 minute walk to the tram and a 15 minute ride into the town - really easy to travel into the old town and trams run constantly. Would 100% recommend staying here and would stop here again when we return to Krakow. Thank you all at Garden Square Hotel. 😊
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Download the app ‘Jakdojade’ for the tram - so handy with getting around and you can buy tram...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 26 Oct 2023
Good morning Erin, thank you very much for the high rating and such kind words. We are very pleased that our facility has met your expectations. We do our best to make sure that the meals served in the restaurant are of the highest level and the staff takes care of a good atmosphere conducive to relaxation. We hope you will visit us again, we welcome you. Best regards Garden Square Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£55 - £78 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GARDEN SQUARE HOTEL - Updated 2024

Frequently Asked Questions about Garden Square Hotel
Which popular attractions are close to Garden Square Hotel?
Nearby attractions include Sanctuary of Divine Mercy (0.4 miles), GOkidz! (0.6 miles), and GOjump Krakow - Mateczny Trampoline Park (0.6 miles).
What are some of the property amenities at Garden Square Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Garden Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Garden Square Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Square Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Garden Square Hotel?
Conveniently located restaurants include 4Seasons Restaurant, Oranżeria Faustyny 14, and Tutti Santi Krakow.
Are there opportunities to exercise at Garden Square Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Garden Square Hotel have airport transportation?
Yes, Garden Square Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Garden Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Garden Square Hotel?
The staff speaks multiple languages, including English, Spanish, German, Russian, Polish, Turkish, and Ukrainian.
Are there any historical sites close to Garden Square Hotel?
Many travellers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.0 miles), KrakowResor (1.3 miles), and Wawel Cathedral (2.1 miles).