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Hotel Galaxy

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Traveller (465)
Room & Suite (331)
Dining (69)
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Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bath salts”(40 reviews)
“jewish quarter”(205 reviews)
“great hotel”(122 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,611)
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1,166 results
Traveller rating
736
358
51
12
9
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LanguageEnglish
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736
358
51
12
9
Show reviews that mention
All reviewsbath saltsjewish quartergreat hotelandromeda restaurantbird songold townthe main squaresauna and steam roomminute walkswimming poolshopping mallschindler's factorygaleria kazimierzmodern hotelsalt minesspa facilitiestaxi ride
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1 - 5 of 1,166 reviews
Reviewed today

Stayed here for five days in June 2018 and could not find fault with anything in this hotel. Staff were friendly and very professional. Food was very good and attached restaurant was first class. Hotel had excellant connection with most tours available and we were...More

Thank SheltieJim
Reviewed 3 days ago

Arrived in Kraków by Ryanair airport bus at arrivals 8 zoltys each at bus station tram 50 after 2 stops you arrive about 500 metres away from hotel receptionist was welcoming hotel works on card system so lift needs your room card rooms clean and...More

Thank Cakes W
Response from Karolina H, Manager at Hotel GalaxyResponded 2 days ago

Dear Guest, Thank you for taking the time to share this lovely review from your recent stay with us at Galaxy Hotel. I was delighted that you enjoyed the location and service. I hope we get the opportunity to welcome you back again in the...More

Reviewed 1 week ago

Lovely comfortable hotel. We were allocated a room on the fourth floor overlooking the river. The room was spotlessly clean and had everything you would need for a very comfortable stay. Breakfast offered a good choice of food something to suit everyone, very tasty omelletes...More

Thank Jacqui M
Response from Karolina H, Manager at Hotel GalaxyResponded 2 days ago

Dear Guest, Thank you for taking the time to share this wonderful review following your recent stay with us at Galaxy Hotel. Thank you for highlighting the very friendly and helpful staff. I was pleased to read that you had enjoyed the location. Thank you...More

Reviewed 2 weeks ago

We stayed here from Monday to Friday, visiting Kraków. Nice clean hotel, with great facilities, helpful staff. A tiny bit out of the way but we wanted spa facilities so compromised, but turned out ok. Great section of breakfast from continental to English ( kind...More

Thank Lee B
Response from Karolina H, Manager at Hotel GalaxyResponded 2 days ago

Dear Guest, Many thanks for taking the time to share your kind words following your stay at Galaxy Hotel. I was so pleased that you liked all facilities and services.I hope we get the opportunity to welcome you back again in the near future. Best...More

Reviewed 3 weeks ago via mobile

We have just spent 4 nights here to see Kraków and Auscwitz. The room was okay, bedding a little tired and the shower was cold after the first night! We reported it! Breakfast was reasonable, scrambled egg and good selection of fruit and breads. Only...More

Thank janefisher47
Response from Karolina H, Manager at Hotel GalaxyResponded 3 weeks ago

Dear Guest, Many thanks for posting your review following your recent stay with us at Galaxy Hotel. I was pleased to read that you had enjoyed your stay. I hope we have the opportunity to welcome you back to Galaxy Hotel again in the future....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$82 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
#28 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
#28 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (465)
Room & Suite (331)
Dining (69)
Pool & Beach (32)
Amenities (92)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NicJ72
26 May 2018|
AnswerShow all 5 answers
Response from Lorraine H | Reviewed this property |
I agree with previous answers taxi from airport about 50mins and £20 hotel will call and order taxis
1
Vote
Jay K
29 April 2018|
AnswerShow all 7 answers
Response from Pennya65 | Reviewed this property |
There was not an iron or ironing board
0
Votes
Janet M
18 February 2018|
AnswerShow all 7 answers
Response from temp22017 | Reviewed this property |
hi agree with others jewish quarter and schindler's factory 7- 10 mins walk over bridge in front of hotel and sign posted,shopping mall has fast food outlets pizza hut ect and large supermarket carrefour, also good money... More
2
Votes
Room Tips
"We had 5th floor river view - only issue was regualr rumblings of passing trams in the morning but not too..."
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"Even numbers"
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"410 had great view of river"
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"Try a river view the rear overlooks coach car park"
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