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Hotel Galaxy

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#29 of 258 Hotels in Krakow
Certificate of Excellence
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Hotel Galaxy
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1,137 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Cambridgeshire, United Kingdom
Reviewed yesterday NEW

We stayed 3 nights here. We really enjoyed it. The breakfast had lots of choice and had different variations each day. We got a cab to and from the main square and it was generally 20 zloty each way. Staff were friendly and helpful. Spa was good. We didn't mind being slightly out of the centre as it was easy...

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Helpful?
Thank Kara G
Reviewed 3 days ago NEWvia mobile

I booked the Galaxy Hotel as part of a surprise trip for my fiancé to Krakow. Its 4* and very lovely. The staff are very friendly and helpful and upon arrival gave a map and showed us the best way to get to Jewish Quarter and Old Town. The rooms are very clean but quite basic for a 4*. The...

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Thank Lauren B
Wirral, United Kingdom
Reviewed 5 days ago NEW

Stayed at this hotel for 3 nights and were very impressed. Nothing was too much trouble for the staff, especially the reception department and concierge. When you don't speak the language it's very pleasant to find the staff helpful with documentation and printing off our boarding passes. The rooms were clean, comfortable and modern and the breakfast catered for everyone...

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Thank Patricia P
Reviewed 5 days ago NEW

My partner and I really enjoyed the use of the spa facilities and he even decided to get a back massage, which the hotel offers 10% discount to the hotel guests. The room was very comfortable and clean. Its also really close to the Jewish district and Schindler's Factory. The breakfast in the morning are great! there is so much...

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Thank Shannon T
Dunmow
Reviewed 6 days ago NEW

Room and facilities were excellent. It's a modern hotel. Fairly new with good quality fittings and furnishings. The swimming pool and jacuzzi are a good addition. The breakfast was extensive and good. An issue which was brought to the attention of the hotel was dealt with quickly and effectively.

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Thank Peter E
Oslo, Norway
Reviewed 1 week ago

Modern hotel outside the popular tourist-areas. Close to Kazimeirz shopping. 15 minutes walk to the old jewish part of town, and 20 minutes walk to the old town. Very good breakfast and a la carte restaurant. Rooms are very nice with good beds and modern bathrooms. Suitable for Conferences up to 100 persons.

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Thank KjetilOO
Norwich, United Kingdom
Reviewed 1 week ago

Hotel and rooms are very clean, breakfast was very good with plenty of choice for everyone. Just one problem with our bathroom, every time we showered there wasn't anything to stop water flooding the rest of the bathroom. We had to lay a towel on the floor to soak up the water. But other than that the room was good....

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Thank sharon n
Newton-Le-Willows, United Kingdom
Reviewed 1 week ago

A great hotel, modern and a very high standard. I would definately stay again. The breakfast selection is vast and the rooms and very clean and comfortable, only a 25 minute walk to the centre. It also has a spa and pool but I did not have a chance to try these.

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Thank siw81
Aylesbury, United Kingdom
Reviewed 1 week ago

What a brilliant hotel, great location, great staff, great price. We stayed here for 3 nights and we were looked after by every member of staff, nothing was too much trouble and they saved us lots of money by reccomending how to book our sight seeing venues. Breakfast was excellent with a massive choice, we used their transport on a...

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Thank garyandkath414
Ebbw Vale, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my boyfriend stayed here for a long weekend in krakow. We were very much looked after by the staff here. They are very friendly and can not do enough for you. Upon arrival we were given maps of krakow and a handbook containing lots of information. We left our luggage at the hotel as we arrived very early...

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Thank emilymartinnx
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Thank you for taking the time to leave your feedback following your recent stay with us at Galaxy Hotell. We are really glad to read you found breakfast provided up to your expectation. It is great to know that you have noticed cleanliness. Best regards and hope to see you again in Galaxy Hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: £54 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Krakow
#8 Family Hotel in Krakow
#17 Luxury Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Galaxy staff and other travellers.
51 questions
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Questions? Get answers from Hotel Galaxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't have any problems.”
 of 5 bubbles patriciapG299LV, 1 Dec 2016 | Read review
“We stayed on the 6th floor and heard no noise at all within the hotel, just the occasional tram outside. Air con was quiet.”
 of 5 bubbles 179susanw179, 15 Nov 2016 | Read review
“Quitter rooms away from the railway”
 of 5 bubbles S5006VUdavidd, 9 Nov 2016 | Read review
“Ask for river view, otherwise you get a building site view.”
 of 5 bubbles cogacat, 2 Nov 2016 | Read review
“had a suite on level 6 it was lovely very spacious”
 of 5 bubbles ginacushley, 26 Oct 2016 | Read review
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