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AC Hotel by Marriott Krakow

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Traveller (187)
Room & Suite (69)
Pool & Beach (15)
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About

#142 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
Perfect location, stunning views, 300 comfortable rooms and suites, spacious restaurant with summer garden, modern conference space, unique SPA with swimming and shallow pool, magical Kids Club and more amenities for families, convenient car park.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Public wifi
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
Polish
150Reviews2Q+A34Room tips

Reviews
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Traveller rating
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Rob wrote a review 15 Apr
Madrid, Spain26 contributions3 helpful votes
Really nice hotel just outside the centre of Krakow. Very easy to reach by tram in a short time from the hotel entrance to the centre of Krakow. The rooms are very comfortable and clean and spacious and with nice balconies. All the amenities you can need. The food is good and Filip from the bar was extremely friendly and professional. The hotel also has a great pool and spa which was a real bonus in the hotel. The stand out for me was Tomasz the guest services manager. Any problems or concerns, he is on hand to help. Never have encountered such a friendly and customer focused manager at a hotel, and his service is 5*++. The reception staff are generally quite young and inexperienced but despite that are really helpful and speak great English. The hotel really has everything you could need for a stay in Krakow, and despite one slightly negative experience with the Reservations manager (which Tomasz resolved), I would recommend it.
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Date of stay: February 2024
Value
Rooms
Location
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Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Suzie wrote a review 5 Apr
2 contributions
My daughter booked this hotel as a surprise birthday treat .The hotel is really lovely I have no issues with it, the staff sadly are not ! There was 2 women entertaining one playing the organ and the other singing so we decided to go down and have a drink (coke) ,the waitress blanked us for about an hour before we decided just to go back to our room . The next morning we went down for breakfast and the woman standing at her podium taking names before we entered the breakfast room had a really bad attitude problem towards us ! I will never set foot in that hotel again .
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Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 1 week ago
Szanowny Panie Krzysztofie Zygmuncie, zdaję sobie sprawę, że Pański czas jest cenny i doceniam otrzymane od Pana informacje zwrotne po pobycie w naszym hotelu. Niemniej jednak przeanalizowałem Pana wypowiedzi i postaram się do niech odnieść poniżej. Prawdopodobnie dźwiękoszczelne okna w hotelach z których miał Pan okazję korzystać nie posiadały balkonów i otwieranych okien... Niemniej jednak uczulę Managera restauracji aby od wczesnych godzin nie była ona włączana. W kwestii basenu to oczywiste że każdy basen ma swoje ograniczenia wynikające z przepisów budowlanych, nie jest możliwe aby basen mógłby być dla wszystkich gości biorąc pod uwagę że ma on 300 pokoi. Odnośnie depozytu - preautoryzacja to nie obciążenie .Do tej czynności na całym świecie i jaki i zarówno w każdym Marriott musi mieć Pan kartę fizyczną. Niemniej jednak raz jeszcze dziękuję za opinię i życzę miłego dnia. Sincerely, Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector13125869995 wrote a review 4 Apr
1 contribution
Myself and the wife had a lovely four night stay here in March.Could not say enough about this hotel .Located a couple of minutes taxi ride from the center and also nice restaurants in walking distance from the hotel. Staff very pleasant and spoke English to my delight, Rooms very nice and clean, couple of guys in the bar I found very professional and very polite too.This was our first holiday away from the kids in nearly eighteen years and absolutely loved krackow and poland in general so much that we have booked this hotel again for another four nights stay in November, Thank you Ac mariott zee you soon
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LD wrote a review Mar 2024
Manchester, United Kingdom4 contributions
Pleasantly surprised with this hotel, mostly due to the price paid for three nights in May 2023. Clearly relatively new, extremely clean and ‘airy’ which is of imperative importance to me when travelling. Very cheap drinks, as is the case for Krakow in general, coming from a British man. I’d absolutely visit again.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 3 weeks ago
Dear Luke D, What a pleasure to read that you were satisfied with your stay at AC Hotel by Marriott Kraków and the services we propose. Thank you very much for sharing your comments with us! You are always more than welcome! Yours sincerely, Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel H wrote a review Mar 2024
4 contributions
Stunning hotel! Spotlessly clean throughout with pleasant staff. The bedroom was lovely and had a very comfortable bed/ pillows. Great sized shower with all the usual shower gel/ shampoo/ conditioner. The hairdryer was good too! We got buffet style breakfast one morning and it had great options! Something for everyone. The location was decent - around 25/30 minute walk to the old town. We usually got an Uber which cost as little as £3 per journey. I would definitely stay in this hotel if in Krakow again!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 12 Mar 2024
Dear rachelhH107MB, Thank you for such a great review of the hotel - we are all delighted that you enjoyed your time with us and are eager to return. We cannot wait to have you back with us again ! Yours sincerely, Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Soph_S wrote a review Mar 2024
3 contributions2 helpful votes
I checked out of this hotel this morning and had a pleasant stay. It was me and my partners first time visiting Krakow and we wanted to stay in a safe hotel. Reception The staff speak fluent English and are very helpful and attending. Reception is very clean and tidy. Bedroom However our room was slightly different, the bedroom was clean and tidy, however our bathroom had a strong smell of smoke and plumbing issues which was unpleasant. Our shower kept flooding as well when ever we would be longer then 5 mins. House keeping House keeping is very efficient but maybe too efficient.. we put the do not disturb sign on to get a lie in and we’re woken at 9am to house keeping opening our door without warning and ignoring the sign. Whether you have a do not disturb sign or or not, they still come in at early hours. Pool The pool area was very clean and a lovely experience but can get busy! I suggest going in straight after maintenance hour at 2pm. As for the tv, there are no English channels and yih can only connect to Netflix on your devise, however this would only connect part of the time. No resturants or food shops Lastly the hotel is placed next to a tram stop that comes every 10 mins to go to the centre of krakow however it is a bit far out and sometimes you may need to get 2 trams. There is also no food next to the hotel except an expensive restaurant. All together a pleasant stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Only use this hotel if your happy getting trams
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 9 Mar 2024
Dear Soph_clearwater, Thank you very much for staying with us and taking time to share your thoughts. We appreciate it . Hope to see you again. Yours sincerely, Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JessH wrote a review Mar 2024
8 contributions2 helpful votes
Beautiful hotel, the whole place is so modern and clean. Reception staff were lovely, we arrived around 11am after an early flight and our room was all ready to go into. The room was lovely, very clean and spacious with a large balcony. We used the facilities in the spa and the spa area was lovely however, it did get very busy and was often difficult to get a place to sit. The hotel is a little out the centre however, it is walkable in around 30 mins. We used bolt to get around and only cost around £3 to get from the hotel to the city centre. Overall a great stay and we definitely would return!
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Use bolt to get into the city centre, it is so cheap!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 6 Mar 2024
Dear jessica13974, We are all delighted to hear that your stay was enjoyable and would like to thank you for your positive comments about our hotel, we truly appreciate it! With regards, Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freya J wrote a review Mar 2024
7 contributions3 helpful votes
We were allowed into our room a couple of hours before check in which was a lovely surprise given our early flight! The staff were lovely and welcoming, we were even upgraded to a balcony room. There is plenty of lounge area downstairs with plug sockets and complimentary coffee machines. The room was very spacious and modern, beds are comfy and lots of extras given throughout our stay (bottles of water, shampoo, conditioner, body wash, coffee machine). The pool area is lovely, however it could do with a few more chairs as the hotel wasn't busy at all but we didn't always manage to get seats around the pool. The sauna is a great addition as well as the jacuzzi. A very relaxing experience, it should be noted that robes can be rented for a deposit of around £10 which is returned at the end of the stay. The restaurant/lounge below the hotel serves amazing food and drinks, definitely worth visiting despite being on the pricier side. The entire hotel was extremely clean, the staff also very polite and efficient. The location is right by a large park, food stalls, football stadium and tram stop, a short 5 minute tram ride into centre which costs about 80p. I'd definitely recommend this location as you get a more peaceful side to krakow with the ease of transport into the busy centre. The hotel was one of the best I've stayed in, I would recommend to anyone looking to stay in Krakow - amazing !
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 4 Mar 2024
Dear freyaj554, Thank you for your kind compliments on our hotel. We appreciate your recommendation and hope we will see you again in the nearest future at AC Hotel by Marriott Kraków. Kind regards Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CarrickM wrote a review Feb 2024
5 contributions
Fantastic stay, staff were friendly and despite us speaking little to none Polish they were able to look after our every need. Hotel lounge was comfortable and food service quick and tasty. The rooms themselves are clean, modern and smartly furnished. A bit out of town but a 20/30min walk will take you to the old town - bolts are extremely cheap Aswell.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 4 Mar 2024
Dear cmclean02, Thank you for your kind compliments on our hotel. We appreciate your recommendation and hope we will see you again in the nearest future at AC Hotel by Marriott Kraków. Kind regards Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sonia wrote a review Feb 2024
Banbury, United Kingdom5 contributions
We had a fantastic 6 nights at this hotel. The service was fantastic especially the bar staff (Phillip and Gabriella made us feel very much welcome and they are great assets to the hotel). Wish we had made more use of the pool, it was beautiful. If I had any complaint it is that the heating in the room is hard to control and so we slept a few nights with the balcony door open as it was a little too hot inside for us. We will definitely be back when we next come to Krakow.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get the Bolt app for transport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PIA, Marketing at AC Hotel by Marriott Krakow
Responded 4 Mar 2024
Dear Son85h, Thank you for your kind compliments on our hotel. We appreciate your recommendation and hope we will see you again in the nearest future at AC Hotel by Marriott Kraków. Kind regards Tomasz Krawczyk Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£76 - £112 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowCzarna Wieś
NUMBER OF ROOMS
300
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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AC HOTEL BY MARRIOTT KRAKOW - Updated 2024 Prices & Reviews

Frequently Asked Questions about AC Hotel by Marriott Krakow
Which popular attractions are close to AC Hotel by Marriott Krakow?
Nearby attractions include National Museum in Krakow (0.7 miles), Henryk Jordan Park (0.4 miles), and Błonia (0.4 miles).
What are some of the property amenities at AC Hotel by Marriott Krakow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at AC Hotel by Marriott Krakow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to AC Hotel by Marriott Krakow?
Conveniently located restaurants include Sakana Sushi & Sticks, Stoccaggio Wine Bar, and Pino Garden.
Are there opportunities to exercise at AC Hotel by Marriott Krakow?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does AC Hotel by Marriott Krakow have airport transportation?
Yes, AC Hotel by Marriott Krakow offers airport transportation for guests. We recommend calling ahead to confirm details.
Does AC Hotel by Marriott Krakow offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to AC Hotel by Marriott Krakow?
Many travellers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.6 miles), KrakowResor (4.2 miles), and Wawel Cathedral (1.3 miles).
Is AC Hotel by Marriott Krakow accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.