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H15 Hotel Francuski

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Traveller (565)
Room & Suite (187)
Dining (54)

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About

#53 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
H15 Hotel Francuski is located in historic centre of Krakow, opposite The Princes Czartoryski Museum, few meters from the old city walls and the Barbakan. Within easy reach there are many galleries, jewelry stores and during tourist season - also a bazaar with works of art, presented by the old defensive wall. Whole French Hotel is filled with old elegance what is already evident upon entering the lobby and impressive staircase with columns. It is the oldest building in Krakow erected immediately as a hotel - was opened in 1912. Interior is influenced by the popular at that time an art deco style. The rooms and suites are decorated with wallpapers, pictures, and graphics showing former Krakow, as well as solid, stylized furniture. The bathrooms are comfortably furnished and spotlessly clean. Some suites may be combined, by which the hotel is recognised among traveling families. Listening to a clock beating in the lobby or sipping tea in a cafe, you can travel in imagination hundred years to the past. The building is famous for almost a hundred years of its restaurant serving delicious french cuisine.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Conference facilities
Banquet room
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Taxi service
Meeting rooms
Concierge
Newspaper
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
Bottled water
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Quaint
Languages Spoken
English, Polish
911Reviews46Q+A100Room tips

Reviews
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Tony G wrote a review Yesterday
2 contributions
Probably the best hotel I have ever stayed in. Rooms excellent, staff polite and friendly. Style of hotel impressive. Location fantastic, only approx 200 yards from Krakow main square and city centre. Will definitely be returning here for our next visit. Thank you, Tony and Clare
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Bring a good alarm clock. Beds are wonderful too
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle C wrote a review 7 Apr
2 contributions
+1
This hotel is amazing. Comfortable beds, staff amazing and friendly. Brilliant location. Nice quiet hotel. Deco outstanding. Went with my daughter and had a room each with a fully equipped mini bar which was great. Lift not needed as it was lovely to walk using the stairs. I was on the 3rd floor.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 1 week ago
Dear Michelle, Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience at our hotel. It's wonderful to know that you found our beds comfortable, our staff amazing and friendly, and our location brilliant. We take great pride in providing outstanding deco and maintaining a quiet atmosphere for our guests' relaxation. We're delighted that you appreciated the fully equipped mini bar in each room, adding to your convenience and enjoyment. It's great to hear that you enjoyed the option of using the stairs and found the experience pleasant. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your daughter back again soon! Best regards, Paweł Marzec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karolina W wrote a review Mar 2024
Warsaw, Poland19 contributions3 helpful votes
Excellent choice in Krakow, close to main Square and local attractions. Hotel is very famous and recently refreshed. Breakfast is great, with plenty choose from. Bistro Restaurant also brings high quality, food was excellent and good quality.
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Date of stay: February 2024
Value
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Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 1 week ago
Dear Karolina, Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us in Krakow. Our hotel's location near the main square and local attractions is indeed one of our highlights, and we're glad you found it convenient. We take pride in our recent refreshments to ensure our guests have a comfortable and pleasant experience, so we're thrilled that you appreciated the updates. It's wonderful to hear that you found our breakfast offerings to your liking; we strive to provide a wide variety of choices to cater to different preferences. Moreover, we're thrilled that you had a satisfying dining experience at our Bistro Restaurant. Maintaining high quality in our food offerings is a top priority for us, and we're pleased that you found the food excellent and of good quality. Thank you once again for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future! Warm Regards, Paweł Marzec Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart H wrote a review Mar 2024
2 contributions
Excellent service, staff friendly and helpful. Lovely room very spacious, nice bathroom, quiet at night. Food good, no English breakfast, but we expected this. Good choice of menu, nevertheless. Evening meals in restaurant were good, small bar but adequate. Central position in the City. Very pleased that we chose this hotel.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Weekends were busy however all the markets etc are open at the weekend. Most shops, museums took...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 4 weeks ago
Dear Guest, Thank you for your fantastic review! I am very pleased that you appreciated so many issues in our hotel. At the same time, I am proud of our team for making your stay memorable for a long time. We hope that during your next visit to Krakow you will also choose our hotel. You are welcome! Best regards, Paweł Marzec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carolynedeer wrote a review Feb 2024
Shannon, Ireland4 contributions
This is one of the best hotels I've ever stayed in. From the welcome we got on arrival through to the beautiful warm bedroom with complimentary bottles of water, fluffy bathrobes and slippers and full size shampoo, conditioner and shower gel !!!!!! They even packed us a lunch because we were missing breakfast the following morning due to an early pick up for Auschitz. 10/10 - OUTSTANDING.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 2 Mar 2024
Wow, thank you immensely for your glowing review! We're absolutely thrilled to hear that your stay with us was one of the best you've ever experienced. Providing exceptional hospitality and ensuring our guests feel welcomed and cared for is our utmost priority, and it brings us immense joy to know that we succeeded in creating a memorable experience for you. It's heartening to hear that you appreciated the warm welcome, the comfortable amenities in your room, and our attention to detail, such as the complimentary bottles of water, fluffy bathrobes and slippers, and full-size toiletries. We understand the importance of starting your day right, especially when embarking on a meaningful excursion like your visit to Auschwitz, so we're glad we could provide you with a packed lunch to ensure you didn't miss out on a meal. Your perfect rating and kind words truly mean the world to us. It was a pleasure to have you as our guest, and we would be honored to welcome you back whenever your travels bring you to Krakow again. Warm regards, Paweł Marzec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dwerdrawer wrote a review Feb 2024
Great Malvern, United Kingdom11 contributions4 helpful votes
Hotel has over 100 history of service and is amazing. Exterior and interior are recently updated and everything looks great. Location is top notch, rooms are really cool with all amenities. Breakfast really good with Buffet and Ala carte meals. Great place
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 2 Mar 2024
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel with its rich history of over 100 years of service. It's fantastic to know that you appreciated the recent updates to both the exterior and interior, and we're delighted that you found everything to be in excellent condition. Our prime location in the heart of the city is indeed one of our standout features, and we're glad it contributed to making your visit enjoyable. We're also pleased to hear that you found our rooms to be comfortable and equipped with all the amenities you needed for a pleasant stay. We take great pride in our breakfast offerings, and we're happy to hear that you enjoyed both the buffet and à la carte options. Ensuring our guests have a satisfying start to their day is important to us, and we're glad we could meet your expectations in this regard. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great experience in the future. Best regards, Paweł Marzec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kamil H wrote a review Jan 2024
2 contributions1 helpful vote
My stay at this hotel was truly enjoyable. The staff were incredibly friendly and helpful. The room was comfortable and well-decorated, making for a pleasant stay. Plus, the food was absolutely delicious, adding to the overall great experience.
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Date of stay: December 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 7 Jan 2024
Dear Kamil, Thank you for taking the time to share your positive experience with H15 Hotel Francuski. We are delighted to hear that your stay at our hotel was truly enjoyable. Your kind words regarding the friendly and helpful nature of our staff are greatly appreciated. It is our commitment to provide exceptional service, and we are pleased to learn that our team contributed to making your stay memorable. We are also thrilled that you found your room comfortable and well-decorated, creating a pleasant environment for your visit. Our team works diligently to ensure that our guests feel at home during their time with us. Additionally, we are pleased that you enjoyed the culinary offerings at our hotel. Providing delicious food is an integral part of the overall guest experience, and we are delighted that it added to the enjoyment of your stay. We look forward to the pleasure of welcoming you back for another great stay in the future. Best regards, Paweł Marzec, General Manager, H15 Hotel Francuski
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer59201456021 wrote a review Jan 2024
2 contributions
It was a very pleasant stay. Hotel Francuski is located right on the main square so we had everywhere close. To his credit deserves the front desk staff who, despite their young age, is very competent. The room was large and spacious, the breakfast was unique. It is definitely worth staying there to feel a little bit of France in the heart of Krakow.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 2 Jan 2024
Dear Guest, On behalf of the entire team at H15 Hotel Francuski, we extend our heartfelt gratitude for your generous and glowing feedback regarding your recent stay with us. We are thrilled to learn that your experience was nothing short of excellent. Your kind words about the prime location of our hotel on the main square, the competence of our young and dedicated front desk staff, the spaciousness of your room, and the uniqueness of our breakfast offerings are truly appreciated. It brings us immense joy to know that we were able to provide you with a pleasant and memorable stay. Creating an ambiance that reflects a touch of France in the heart of Krakow is precisely what we aim for, and we are delighted to know that we succeeded in delivering that experience to you. We look forward to the opportunity of welcoming you back in the future. Best regards, Paweł Marzec General Manager, H15 Hotel Francuski
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Evgeniya A wrote a review Dec 2023
1 contribution
Beautiful hotel near to market square. Extremely attentive staff, especially at reception . Lovely room. Wide choice of breakfast. I will certainly recommend it to friends and family. Thank you for making my stay unforgettable and see you next time
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 31 Dec 2023
Dear Evgeniyaa, We sincerely appreciate you taking the time to share your wonderful experience during your stay at H15 Hotel Francuski. Your kind words truly brightened our day! We're thrilled to hear that you found our hotel beautiful and conveniently located near the market square. It's fantastic to know that our staff, particularly at reception, made a positive impact on your stay with their attentiveness. Providing excellent service is a top priority for us, and we're delighted to hear that it did not go unnoticed. We're also pleased that you enjoyed your lovely room and the wide variety of breakfast options. Your recommendation to friends and family is the highest compliment we could receive, and we're grateful for your support. Safe travels, and see you next time! Best regards, Paweł Marzec, General Manager, H15 Hotel Francuski
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ianozrob wrote a review Nov 2023
Derby, United Kingdom206 contributions83 helpful votes
Stayed at this prestigious hotel 5 years ago and just couldn't fault it. Stay again recently to find out it has been taken over. If it better??? In one word, no. The luxury is still the same, the staff are very pleasant and helpful but... It's lost its, well, specialness. Everything seemed slightly false. It appears to be trying to hard. Gone is the feeling of doing the normal things very well to having the feeling of trying to be too exclusive. Breakfast was, nouveau cuisine ish. There is no bar to talk off, supposedly being upgraded (which had been going on according to other reviews for well over a month!!!!) and replaced by a small excuse at the end of the dining room. Don't get me wrong, it's still a wonderful place to stay. The location is superb. The decor wonderful. Just not what it was, in my opinion.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paweł Marzec, General Manager at H15 Hotel Francuski
Responded 2 Dec 2023
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We sincerely appreciate your previous stay in H15 Hotel Francuski and are delighted that you found our hotel to be faultless five years ago. We would like to express our gratitude for your kind words about our dedicated and pleasant staff, as well as your positive remarks on the consistency of luxury and the superb location of our hotel. Your observations regarding the recent changes are important to us, and we genuinely apologize for any perceived loss of the special ambiance that once defined our establishment. We understand your concerns about the alterations to the breakfast experience and the ongoing upgrade to the bar area, and we sincerely appreciate your patience during this transitional period. We assure you that your comments have been shared with our management team for thorough consideration and improvement. We are committed to maintaining the high standards of service and ambiance that our guests have come to expect from us. Once again, thank you for your loyalty and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future. Best regards, Paweł Marzec, General Manager, H15 Hotel Francuski
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£104 - £142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orbis francuski krakow hotel krakow, orbis francuski hotel krakow, krakow orbis francuski hotel, hotel francuski krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
43
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H15 HOTEL FRANCUSKI - Updated 2024 Reviews (Krakow, Poland)

Frequently Asked Questions about H15 Hotel Francuski
Which popular attractions are close to H15 Hotel Francuski?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.3 miles), TasteVodka Kraków Vodka Tours & Tasting Experiences (0.2 miles), and Krakow Crawl (0.2 miles).
What are some of the property amenities at H15 Hotel Francuski?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at H15 Hotel Francuski?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to H15 Hotel Francuski?
Conveniently located restaurants include Ristorante Sant'Antioco, Soul Resto Bar, and Royal India.
Does H15 Hotel Francuski have airport transportation?
Yes, H15 Hotel Francuski offers airport transportation for guests. We recommend calling ahead to confirm details.
Is H15 Hotel Francuski located near the city centre?
Yes, it is 0.4 miles away from the centre of Krakow.
Are any cleaning services offered at H15 Hotel Francuski?
Yes, dry cleaning and laundry service are offered to guests.
Does H15 Hotel Francuski offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at H15 Hotel Francuski?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to H15 Hotel Francuski?
Many travellers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.6 miles), KrakowResor (4.0 miles), and Wawel Cathedral (0.8 miles).
Does H15 Hotel Francuski have any great views?
Yes, guests often enjoy the city view available here.