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Hotel Copernicus

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Hotel Copernicus
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448 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Dubai
Reviewed 1 week ago

My wife and I spent five nights in early January at the hotel Copernicus. We paid $148 per night for a double room. Wireless Internet was included, breakfast was not. There are a number of positives for this property. The hotel is located in a historical building that is been beautifully renovated. The hotel is a Relais and Chateau property,...

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Helpful?
Thank drjandthemissus
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Drjandthemissus, First of all I would like to wish you all the best for 2017. Thank you very much for your review posted on Trip Advisor and your kind appreciation of our services. Indeed we would love to have some extra space in the standard rooms however the hotel is based in the historical house we had to adapt...

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Hotel Copernicus is in an excellent location, a short walk to the old town and the Castle is a stones throw away. The welcome we received when we arrived was very good although we had a dissapoiintment because the twin deluxe double room that we had booked, a long time ago I might add, was not available for the 1st...

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank anniemolly_12
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Anniemolly_12, Thank you for your recent visit at the Copernicus Hotel and your kind review. At first I would like to apologize for the mistake with the room type. It is absolutely our fault and it should never happen. I am glad that we could change the double deluxe for the twin deluxe the other day. Thank you for...

Great Sutton
Reviewed 2 weeks ago

All in all a very enjoyable stay. Would highly recommend the hotel restaurant, one of the best meals I have had and not expensive for what it was. Had three treatments from the spa, all very good and done at short notice. One of the lights wasn't working in the room and that was reported on our arrival but was...

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Helpful?
Thank Norma C
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Norma C, Thank you for staying at the Copernicus Hotel and your kind reviwew. We are glad that you used and enjoyed our restautant, our spa, and you found the stay with us lovely . I am sorry about the light but we had to order the new lamp and it could not be changed during your stay. I...

London
Reviewed 2 weeks ago

This is a beautiful hotel perfectly situated in the old town and minutes from the central market and most things you need to see. Room was huge, bed very comfortable, staff very helpful, and nothing was too much trouble for anyone working here. I'm sorry our visit was only a couple of days and we didn't get chance to use...

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Helpful?
Thank mdp1
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear mdp1, We appreciate your positive feedback regarding your recent visit in our hotel. We are glad, that you found the stay in our property both nice and comfortable. We are looking forward to welcome you back during your next visit in marvellous city of Krakow. With best wishes for 2017, Joanna Wilgierz

England, United Kingdom
Reviewed 2 weeks ago via mobile

This is a beautiful hotel and had good reviews online so we chose it for our christmas lunch. The 12 course tasting menu was delicious and the head waiter was great. However our visit didn't start smoothly. They had lost the booking that we had made 2 months before. The restaurant was full when we arrived and the waiting staff...

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Helpful?
Thank HannahScho
copernicus1, Manager at Hotel Copernicus, responded to this review

Dear Hannah Scho, I would like to apologize for the unpleasant incident on the Christmas Day. Due to the system error we have not received your booking. The Copernicus Restaurant was fully booked that day so all we could do was to prepare the table for you in the Chimney room as soon as possible. I am happy that you...

Shreveport, Louisiana
Reviewed 4 weeks ago

Excellent hotel in the old town of Krakow with wonderful service and beautiful decor. The facilities are clean and comfortable. Distance to the old town square and castle are reasonable even for people who are not in the best condition for walking.

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Helpful?
Thank Anita B
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Anita B, Thank you so much for choosing to stay with us and for this lovely review! We are delighted that you enjoyed your stay with us. Your kind opinion it is the best award for our daily efforts! Wishing you all the best for the New 2017 Year we are sending you our best personal regards, Joanna Wilgierz

debby0102
Reviewed 4 weeks ago

We visited this hotel in December as a couple - and these are our thoughts with this hotel. Good Points ; Central Location Spa is excellent Friendly Staff Good Breakfast Toiletries in Room/Excellent Not SO Good Points; No tea/coffee making facilities in room Room very dark - not enough lighting No mirror in room/inside wardrobe door! No bath/only shower cubicle...

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Helpful?
Thank debby0102
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Debby0102, Thank you for your kind review posted on Trip Advisor and for pointing out good and weak sites of our hotel, thank you for the good ones I would like to make sure you that we are working on the weak sites , for example we are planning to change the tv set up in January and we...

Reviewed 4 weeks ago via mobile

Beautiful, friendly and intimate hotel. One of the best! Perfectly situated for the old town, literally 5 mins from the market Square. The double ensuite hotel room was fabulous as was the service and food. We had the 5 course taster menu, the food was outstanding and was accompanied by many of the chefs suprise courses! The hotel spa was...

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Helpful?
Thank Paul F
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Paul F, Thank you for spending this special time with us. I hope it will bring you nice memories during the year. Hoping to welcome you soon I am sending you my best personal regards and special, personal Christmas wishes! Joanna Wilgierz

Northampton, United Kingdom
Reviewed 10 December 2016 via mobile

This hotel was absolutely beautiful, the room was so clean, the bed was massive and had a fantastic bathroom. The staff were really helpful and the room was cleaned twice a day. There is also a Spa, we didn't use it, but the friends that we were with made use of it and loved it. Great location, 5 minute walk...

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Helpful?
Thank Hells1971
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Hells1971, Thank you for your fantastic opinion about the Copernicus. We are very happy when we receive apretiation from our Guests. We hope to host you at the Relais & Chateaux in Poland in the nearest future again. Wishing you all the best for the Christmas Time we remain with our best personal regards, Joanna Wilgierz

edinburgh
Reviewed 28 November 2016

Great location and lovely manager. Sadly when she left for the weekend her staff were positively rude. From cleaners who shouted down the corridors early in the morning to desk staff who tried to claim that we had booked a tour when we hadn't (They didn't believe us for two days and then never apologised). The hotel is tired and...

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Helpful?
Thank rozjon
copernicus1, General Manager at Hotel Copernicus, responded to this review

Dear Rozjon, I am so sorry to read that your recent stay with us was a disappointing experience. I did my best to make you feel like at home. I spoke to the Staff members about the situation with the excursion. They assured me that you were apologized by Mr. Sławek who also confirmed that you will not be charged...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Copernicus stands on Kanonicza Street, Krakow’s oldest street that winds its way toward Wawel Royal Castle – the historic seat of Polish kings. Amidst the neighbouring Renaissance townhouses Copernicus stands out with its expansive, Gothic façade. It is the only hotel in Poland affiliated to Relais et Châteaux. There are 4 deluxe suits, 4 standard suites, 1 deluxe double guest room with two single beds, 4 deluxe double guest rooms, 4 double guest rooms (two single beds), 8 double guest rooms and 4 single guest rooms. The rooms are spacious with wonderful wooden ceilings, marble bathrooms and period furniture. All come with satellite TV and free Wi-Fi.Polish Royal cuisine in Copernicus Restaurant is prepared in the Renaissance-styled restaurant, which has been awarded many titles of excellence including the Michelin Guide recommendation among many others. World leaders and celebrities have dined here. The celebrated chef Marcin Filipkiewicz and his team prepare the best in Polish cuisine but constantly introduce new and exciting dishes to the menu. The hotel's Gothic cellars contain a health and wellness spa, which is open non-stop. Massages are available upon request. ... more   less 

Additional Information about Hotel Copernicus

Address: ul. Kanonicza 16, Krakow 31-022, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: £100 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Copernicus 5*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets and Travelocity so you can book your Hotel Copernicus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Copernicus Hotel Krakow
Hotel Copernicus Krakow
Hotel Style:
#15 Business Hotel in Krakow
#20 Family Hotel in Krakow
#22 Luxury Hotel in Krakow
#28 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Copernicus staff and other travellers.
14 questions
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Philadelphia, Pennsylvania
10 days ago
Belfast, United Kingdom
6 months ago
1 month ago

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Questions? Get answers from Hotel Copernicus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of a high standard”
 of 5 bubbles mdp1, 1 Jan 2017 | Read review
“Go for a larger suite - not a double room!”
 of 5 bubbles debby0102, 18 Dec 2016 | Read review
“Choose one of the superior rooms which have views”
 of 5 bubbles rozjon, 28 Nov 2016 | Read review
“Get a room with a window facing the street”
 of 5 bubbles xinabess, 27 Nov 2016 | Read review
“deluxe or suite”
 of 5 bubbles adaoc56, 7 Oct 2016 | Read review
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