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Best Western Plus Krakow Old Town

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Traveller (844)
Room & Suite (174)
Dining (134)
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About

#98 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Krakow Old Town you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Krakow Old Town will stand out among other hotels in Krakow,Województwo małopolskie. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Krakow Old Town will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Car hire
Taxi service
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, Polish
1,293Review62Q+A100Room tips

Reviews
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DeniseYorkshire wrote a review 16 Apr
Lincolnshire, United Kingdom340 contributions86 helpful votes
Spent a long weekend here at the end of March. Chose this hotel as close to the main square approximately 5-10 mins at the most. Room booked was premium twin and located at the front of the hotel (opposite the park). Room and bathroom very clean. We found it hard to sleep though as the trams constantly went past into the early hours and were extremely loud. Breakfast included, buffet style. Usual teas, coffees, juices, breads, toaster, fruit, salads and cold meats, cheeses, cereals, warm offerings included sausages, eggs, pasta, waffles and beans. There was a small bar seating for approx 10-12 , the bar itself was well stocked though. There were seating area just off the reception too. Location ideal for main square etc.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jane W wrote a review 13 Apr
2 contributions1 helpful vote
We had a lovely stay at this hotel. It has an excellent location to walk to all the sights. The staff are friendly and very helpful. They gave us a breakfast bag to take with us on an early morning trip to Auschwitz which was very nice. Clean room and good breakfast. This hotel should be rated as 4 star not 3! I would highly recommend.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: An ideal base for a Keakow holiday. Fantastic location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Marjoreissaaja wrote a review 2 Apr
Nokia, Finland85 contributions15 helpful votes
Nice hotel in a good location. Tram stops nearby. Only 5 min walk to the old town. Rooms are decorated in a modern style with a music theme. Our spacious room was on the side of the courtyard and at the end of several stairs. Breakfast was ok with some hot and cold varietes.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Supermarket nearby. Parking in the courtyard.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 1 week ago
Thank you for choosing our hotel and your positive opinion. We invite you to visit Krakow and our hotel again. Warm greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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XcarlosxmufcxX wrote a review 2 Apr
Manchester, United Kingdom17 contributions6 helpful votes
Overall the hotel was very good, very clean with friendly staff. The breakfast is exactly what you would expect from a hotel with plenty of choice to cater for all tastes. As for location, you could get much better. 👌 The downside for us was the size of the room, it was very small.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 1 week ago
Thank you very much for your opinion. It is very valuable to us. We hope to see you again in our hotel. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neil wrote a review Mar 2024
5 contributions4 helpful votes
Hotel in good location but that’s where it ends for the good points, we booked a premium double room but the description is misleading, the room we got on 4th floor was tiny, a very small double bed was in the room with 2 sets of single covers, we had to negotiate who would go to bathroom first because there literally was not enough room for 2 people to move around in our tiny room. It was so bad we even asked to upgrade but unfortunately we were told there wasn’t any available - none of the website pictures looked like our room
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 1 week ago
Thank you very much for your review, we are extremely sorry that we did not meet your expectations. We will try to take into account all the information provided and do our best in the future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo R wrote a review Mar 2024
59 contributions13 helpful votes
Stayed for 4 nights for wedding anniversary. Initially given a twin room but staff very kindly and efficiently changed to a double. Location is perfect. Walk in 5 minutes to Old Square, 10 mins to Kazimierz, 5 minutes to Wawel Castle and 10 to Main train station. Rooms very comfortable and super bed and amazing shower. Very impressed with standards of maid service and reception staff. Good polish buffet breakfast which we didn't use everyday as an awesome patisserie just around the corner we couldn't resist. We used Bolt for transfer from airport £8 each way.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 1 week ago
Thank you for your opinion! We appreciate it and are glad that you are satisfied with our level of service. We cordially encourage you to visit our hotel again. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Al1021 wrote a review Mar 2024
Glasgow, United Kingdom60 contributions45 helpful votes
location excellent 5 minute walk from old town and all the bars restaruants , hotel was spotless , we were on 4th floor at back as was told the trams run all night at the front and would be quieter( only spoiled on last night by a couple of spangles in room 420 having a drunk domestic at 1 am not the hotels fault I may add) breakfast was top notch plenty choice , we also ate in the bar as we arrived at 9 pm burger was one of the best ive had wife had a polish chicken dish which she said was very good , all in all would recommend and would certainly use again
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 8 Mar 2024
Thank you for your rating and nice opinion! We are glad that we managed to meet your expectations and we hope that you will visit us again in the future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pub Monster Neil wrote a review Feb 2024
Liverpool, United Kingdom1314 contributions29 helpful votes
+1
Currently staying for a week in this hotel ,stayed here on several occasions over the years, always had a good stay and so it proved on our latest stay. Allocated room 102 on 1st floor,room spacious, beds comfortable, lots of storage space ,flat screen tv with English channels,tea & coffee making facilities, breakfast included in our stay which is superb, lots of choice hot and cold offerings,bar in hotel cool and location could not be better ,we are here from the 5th of February till the 12th of February, really enjoying our stay here ,if you're planning a holiday to Krakow I highly recommend you check out this great hotel.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 8 Feb 2024
Thank you very much for the very high rating and we are glad that our services were appreciated. We encourage you to visit our hotel once again! Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen Kelly wrote a review Feb 2024
Liverpool, United Kingdom16279 contributions653 helpful votes
+1
The Best Western Plus Kraków Old Town on Ul.Świętej Gertrudy is without doubt one of the best hotels we have stayed in.This hotel is in an ideal area and this is our 4th visit to here and as usual this superb hotel was as good as ever. From the reception staff who where superb and all the other staff who where excellent and made our stay a great experience. We stayed here for a 7 day's and the room we were allocated (102) was first rate from the beds to the bathroom and you couldn't ask for a better room. We had bed&breakfast and the breakfasts that they offered where superb and varied and well worth having.All in all a very good hotel in a superb area and a hotel me and my twin brother will stay in again.(This is my second review of Best Western Plus Kraków Old Town). Public Transport. Tram Stop. Św.Gertrudy Tram Stop-01-03-04-05-08-10-13-14-18-19-20-24-50-64-69-72.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 8 Feb 2024
Thank you very much for your super positive opinion. We always focus on the high quality of our services. We are very pleased that you noticed and appreciated it. Thank you once again and we invite you to visit us third time soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian F wrote a review Jan 2024
Northern Ireland, United Kingdom686 contributions226 helpful votes
Well located just quiet enough. Rooms were very basic with thin quilts. The room had air conditioning. Breakfast was included and a very good spread it was. Bacon was missing and sausages were not like English pork. Plenty of fruit etc. The bar was well stocked and service was good.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town
Responded 29 Jan 2024
Thank you for choosing our hotel and your positive opinion. We invite you to visit Krakow and our hotel again. Warm greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£84 - £120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western krakow old town hotel krakow, rt monopol krakow, hotel rt monopol, monopol hotel krakow
FORMERLY KNOWN AS
RT Monopol Hotel
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Wesoła Zachód
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS KRAKOW OLD TOWN - Updated 2024 (Poland)

Frequently Asked Questions about Best Western Plus Krakow Old Town
Which popular attractions are close to Best Western Plus Krakow Old Town?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.2 miles), Axe Nation - Axe Throwing Club (0.1 miles), and TasteVodka Kraków Vodka Tours & Tasting Experiences (0.3 miles).
What are some of the property amenities at Best Western Plus Krakow Old Town?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Best Western Plus Krakow Old Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Krakow Old Town?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Krakow Old Town?
Conveniently located restaurants include Ristorante Sant'Antioco, Dolabella Due, and Nago Sushi & Sake.
Does Best Western Plus Krakow Old Town have airport transportation?
Yes, Best Western Plus Krakow Old Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Best Western Plus Krakow Old Town located near the city centre?
Yes, it is 0.4 miles away from the centre of Krakow.
Are any cleaning services offered at Best Western Plus Krakow Old Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Krakow Old Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Krakow Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Best Western Plus Krakow Old Town?
Many travellers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.2 miles), KrakowResor (3.5 miles), and Wawel Cathedral (0.4 miles).