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Best Western Hotel Galicya

Expedia.comUS$75*
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#110 of 258 Hotels in Krakow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Hotel Galicya
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261 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hotel Galicya
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Showing 184: English reviews
Reviewed 16 September 2014

Just back from a FANTASTIC week at the Hotel Galicya,(second stay) All the staff are friendly. helpful and very approachable. They arrange all trips and ensure everything is to your satisfaction. The rooms are clean and beds comfortable. It is a great location for all trips and the airport. Roll on next year as we are going back again, Isabella...

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Helpful?
1Thank Gerry H
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guests, Thank you, very much for such a super score of our hotel and services. We are very pleased that once again you were satisfied with your stay at the hotel. Surely we will make every effort to further visits were also successful and worth of memories. Greetings from the team of Hotel Best Western Galicya! Best regards Iwona...

Reviewed 4 September 2014

We spent five nights at this hotel. The staff were brilliant. The room was clean and neat and bottled water was provided. Breakfast every morning was excellent. We also had an evening meal which again was very good. Trams into the centre took about 15 minutes. They ran frequently and the stop was only a few metres from the hotel....

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1Thank Ann P
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guests, On behalf of the entire team hotel thank you very much for such a good evaluation of our services. We are very pleased that the guests are happy and it gives us positive energy for further work. We wish you all the best and encourage you to come to us again soon. Best regards Iwona Sulikowska

Beaumont, AB, Canada
Reviewed 3 September 2014

We stayed 3 nights here as we wanted a place where we could access tours of Auschwitz-Birkenau and the salt mines. It was a good location as the tour buses picked us up from the hotel and brought us back at the end of the tour. The room was satisfactory but it was very hot and with no air conditioning...

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Helpful?
2Thank Elaine R
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for taking the time to send us your opinion about our hotel. Each comment is very helpful for us because every guest is very important to us. Unfortunately, we can not always satisfy the requirements of all guests but we are trying to do the best . We hope that these minor inconveniences will...

Timisoara, Romania
Reviewed 3 September 2014

It was a very nice hotel to stay, staff were very friendly and helped us when we asked , the rooms were very clean and everyday the sheets and towel were changed, we liked that a lot, also rooms were nice we got one with view on the parking which was good, the only negative aspect it was that it...

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Helpful?
1Thank Guran_Claudiu
Iwona S, Front Office Manager at Best Western Hotel Galicya, responded to this review

Dear Sirs, It was a pleasure to read so nice review. We are very happy that you are satisfied with your stay at our hotel. Location, yes for some guests 15 minutes by tram is far, for somebody is not so bad but you know the quote :" ...If the farther then better ..". We hope that you will come...

blackpool
Reviewed 30 August 2014

Cheryl and I had 5 nights here in August 2004. For a three star hotel, this was really good: full maid service every day, clean and comfortable rooms and comfortable beds. However, as other reviewers have already mentioned, it was the fantastic staff that made all the difference. As non Polish speakers (although we tried a bit) the reception staff...

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Helpful?
Thank petewolstencroft
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear guests, All the reception staff thank you very much for such a high evaluation of their work. For them it's big award, and guest satisfaction is most important. We hope that the good memories will be an opportunity for the next visit to our hotel and a beautiful Krakow. All the best! Iwona Sulikowska

County Waterford, Ireland
Reviewed 28 August 2014

The outstanding ambassadors for this Hotel and Best Western were undoubtedly the two receptionists Marta and Beata for whom nothing was a problem. They were not only able to answer or resolve any query but were able to offer considered advice on how we might enjoy our day and advised on transport and venues of interest. This 3 * Hotel...

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Thank Leo237
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Our Dear Guest, We are very pleased to read such good reviews of our hotel and service. Our reception staff thank you very much for such a positive assessment of their work. For them it is a great honor and distinction. We always try to meet the expectations of our guests and make their stay in our hotel always left...

Wellington, New Zealand
Reviewed 27 August 2014 via mobile

Its was a really comfortable stay i had in my 4 days stay. Staff was really helpful and ready to help always. Really clean hotel. The hotel has many advantages such as proximity to tram stop and fast food joints near by and a very awesome restaurant and a super cool bar. The people at reception are the best people...

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Thank aki_freak
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for being so nice and for positive impression in your opinion about our hotel. It is most important to us and we always put on a high level of service to our guests. Welcome once again to visit our beautiful Kraków ,there is still so much to see and of course our hotel Best...

Telford, United Kingdom
Reviewed 14 August 2014

My wife and I stayed at this hotel during our first visit to Poland / Krakow. Although it is slightly further out of the main town than some of the other hotels, we found it to be more than adequate for our needs as we spent most of our holiday exploring the old Jewish Ghetto and the times we went...

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Thank Iannocenti
Iwona S, Front Office Manager at Best Western Hotel Galicya, responded to this review

Dear Sir, It was a pleasure to read your review. We are happy that you are satisfied with your stay at our hotel. Thank you also for the comment regarding the AC of course we will pass your comment to our Management, regarding the tv channel for your information we have 2 english channel for our guest. We hope that...

Limassol, Cyprus
Reviewed 13 August 2014

Most of the reviews were good and that was misleading for me. Propably the hotel has renovated and not renovated rooms. Our room was not as seen on the professional photos. It was outdated. The main problem was that there wasn't Airconditioning. They put fans in our rooms for air. We couldn't sleep at night. This is the reason i...

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Helpful?
Thank Angelos_Christou
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for your feedback and comments about our hotel. Our hotel is a standard 3 star rating and meets all the basic requirements required by the brand Beste Western. Every year we pass a standard internal audit and assessment of hotel quality is evaluated very positively. Within two years of the entry into the brand...

Swansea, United Kingdom
Reviewed 11 August 2014

We stayed for two nights in August 2014, hotel is spotless throughout and reception staff the most helpful I have ever come across, downside no a/c in bedrooms and it was HOT! Reception did their very best, giving a second small fan....no help but then supplied a really large fan for the second night which helped a lot. Breakfast perfectly...

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Helpful?
Thank patannejohn
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for such a positive opinion of our hotel. Unfortunately the hotel does not have air conditioning but we try to reduce the inconvenience in this matter and provide the fans. We are very pleased that you have such pleasant memories of your stay in our hotel. We hope that you will return to us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 

Additional Information about Best Western Hotel Galicya

Address: Ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: £37 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Galicya 3*
Number of rooms: 63
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Also Known As:
Galicya Hotel Krakow
Hotel Style:
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Galicya staff and other travellers.
7 questions
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Questions? Get answers from Best Western Hotel Galicya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are the quietest”
richien2014, 12 Apr 2017 | Read review
“Our room was 101. It was very spacious and clean.”
444lili, 20 May 2016 | Read review
“The hotel is a sufficient distance from the nearest road for traffic noise not to be an issue.”
IanLee2015, 28 Oct 2015 | Read review
“as i saw all rooms were very new and well equipt and spaciuos”
  • wery comfortable bed
RamunePavlou, 25 Oct 2015 | Read review
“We had room 108 and it was just fine. View of the carpark, lovely and quiet at night.”
4myxtc, 5 Aug 2015 | Read review
5 of 5
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US$75* /night
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Prices are for 1 room, 2 adults
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