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Hotel Novotel Krakow Centrum

Ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105 Poland
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Traveller (756)
Room & Suite (456)
Dining (92)
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About

#86 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
Right next to Wisla Boulevards, with a very convenient access to Wawel Castle, the Old Town and even Kazimierz – Old Jewish District. Spacious rooms where most of them have a great city view, modern conference facilities, refurbished restaurant, bar as well as recreational centre guarantee a hassle-free stay. We are in the heart of Krakow and therefore main railway station or the airport can be reached easily.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
River View
Languages Spoken
English, Polish
2,460Reviews70Q+A100Room tips

Reviews
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Traveller rating
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Shilpen S wrote a review 14 Apr
London, United Kingdom6 contributions4 helpful votes
This hotel has an ideal riverside location which is 15 mins walk from the centre of Krakow. The service is excellent and my family and I were very well looked after by Maciej, Dominika, Roman and Gabriella of the reception team in particular. I travelled with my bicycle and was allowed to store my bike in our room at my request. The gym is good and the swimming pool is great. We stayed for two weeks and this was marred by very noisy roadworks directly outside the hotel, but hopefully this will be completed soon. All in all a very good stay and we really appreciated the hotel’s hospitality.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Check on the progress of the noisy roadworks before your stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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riChchestMat wrote a review 8 Apr
London, United Kingdom1 contribution
The air con didn’t work in our river-facing 2nd floor room. No solution from reception, so we were forced to leave the window open to sleep. Then drunk people on the streets at night and roadworks from 06:30am. The hotel can’t control what happens outside but they should have provided rooms comfortable enough to sleep in. Other issues included needing to all reception every day because the body wash and hand soap ran out. Not enough towels for the number of people staying in the room. Cups not cleaned. The breakfast selection was good, but the restaurant very noisy. The welcome was dour and full of scowls. Waiter spilled coffee all over the table. Accidents happen but the same waiter had already nearly ran me over while rushing about without looking where he was going. even before the stay, the hotel asked me to provide my credit card details via unsecured email and didn’t even provide my name or booking reference. So many little mess ups, but the horrible temperature in the room (despite being 17C outside during the day) meant we couldn’t good a good night’s sleep. A hotel has to provide a good night’s sleep, or otherwise it’s a failure. If you must stay, then don’t pay upfront and ask for a room away from the riverside.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Don’t pay before you’ve checked your room. Don’t accept a room on the riverside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ruth Catherine F wrote a review 4 Apr
1 contribution
Amazing modern room 2 double beds and got 2 rooms for the whole family. Loved all the amenities. The pool is very nice all the family was in the pool everyday not too busy and a really nice jacuzzi pool noodles but quite deep and a shallow end for your younger ones a beautiful gym and towels just before you enter the area dressing rooms nice. Lovely games room with a pool table ping pong fooseball and gameboy. Breakfast was lovely . Rituals were in every bathroom and a light up mirror was a great walking distance from the square and everything. Overall great experience and would definitly return
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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C8409OMjosephs wrote a review 4 Apr
Brighton, United Kingdom13 contributions3 helpful votes
The hotel is situated in the middle of a building site. I had the unfortunate experience of having to navigate my hire car through the unpacked and suspension damaging bomb site. The hotel is dated and our twin room was lacking power sockets anywhere near the beds. The tea / coffee facilities in the room were rubbish. The safe would not work and the only half decent thing was the shower. The buffet breakfast was mediocre and made worse by the staff allowing a guest to eat his breakfast in his dressing towel whilst displaying his middle age body. The old town is 10 mins away. I can safely state that this is the worse Novotel that I have stayed at and clearly used for tourist groups.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Don’t drive to the hotel as it’s in the middle of a building site and the road is closed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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June G wrote a review Mar 2024
Barnet, United Kingdom14 contributions10 helpful votes
We stayed here with a tour group with Riviera Travel. The hotel has a great location, the beds are very comfortable and breakfast had a good choice. We ate in the restaurant on one evening and the food was very nice. Special mention to our waitress Olena who was very welcoming, professional and helpful. She is an asset to the hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sherpa01158420078 wrote a review Mar 2024
Kwidzyn, Poland5 contributions
The location of the hotel is fantastic, close to Wawel Castle. The view from the window of the most important part of the city and the passing ships - very nice. A budget room, but if you come as a tourist, it is completely sufficient. The restaurant is nice, but the food is average.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacq78 wrote a review Feb 2024
Essex, United Kingdom47 contributions59 helpful votes
Lovely hotel was very clean . Was perfect for my teenager , had swimming pool, gym and games room to keep him amused after day out . There were lots of little children about so pool was busy . Location was perfect 15 minute brisk walk to old town . The bed was one of the best beds I have slept in , in all my travels . Have used Novotel before and will use again
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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stefan b wrote a review Feb 2024
1 contribution1 helpful vote
I was a short but very good stay. Every one were very nice from the receptionist man that I have check in ,through housekeeping making the rooms clean to restaurant and bar with very talented staff and fitnes were I could relax after a hard day at work. I'll be back :-)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ExeterDevonDenise wrote a review Jan 2024
exeter devon77 contributions106 helpful votes
Beware there is a children’s corner right next to the bar area. If you want a quiet hotel this is not for you. The pool was full of children and the jacuzzi, not relaxing at all. The children are allowed in the sauna and the jacuzzi so keep that in mind. Rooms were very nice over looking the river. Good location, I found the receptionist wasn’t very welcoming either. Overall ok, but I wouldn’t return.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Don’t come here if you want a quiet hotel !
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njaalsivert wrote a review Dec 2023
Oslo, Norway85 contributions58 helpful votes
We stayed at Novotel Krakow Centrum when visiting Krakow for a weekend-trip in December. The hotel is nicely located with walking distance to the old town. It also has a nice view over the river. We had an executive room with an extra sofa-bed for the child. The room was modern and comfortable, and had enough space for us. It was easy to hear sound and noise from outside, but I always wear ear-plugs when staying at hotels so that was not a big issue. Nice indoor pool. The water was a bit cold, but it was OK as long as I was swimming. Unfortunately, the jacuzzi was closed. Very good breakfast with a good selection. Nice and helpful staff.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£76 - £105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel krakow centrum hotel krakow, accor krakow centrum, krakow novotel
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowPółwsie Zwierzynieckie
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL NOVOTEL KRAKOW CENTRUM - Updated 2024 Prices & Reviews

Frequently Asked Questions about Hotel Novotel Krakow Centrum
Which popular attractions are close to Hotel Novotel Krakow Centrum?
Nearby attractions include muWi Stained Glass Museum (Muzeum Witrazu) (0.3 miles), Quiz Game (0.3 miles), and Świat Małych Techników - Wystawa klocków LEGO (0.3 miles).
What are some of the property amenities at Hotel Novotel Krakow Centrum?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Novotel Krakow Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Novotel Krakow Centrum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Novotel Krakow Centrum?
Yes, a parking garage is available to guests.
What are some restaurants close to Hotel Novotel Krakow Centrum?
Conveniently located restaurants include Gavi Restaurant, Vatti - indian nepali restaurant (traditional restaurant ), and The Himalayan Treasure, Flavor of Asia.
Are there opportunities to exercise at Hotel Novotel Krakow Centrum?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Novotel Krakow Centrum have airport transportation?
Yes, Hotel Novotel Krakow Centrum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Novotel Krakow Centrum located near the city centre?
Yes, it is 0.5 miles away from the centre of Krakow.
Are any cleaning services offered at Hotel Novotel Krakow Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Novotel Krakow Centrum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.