We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Novotel Krakow Centrum

Show Prices
#34 of 258 Hotels in Krakow
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Krakow Centrum
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,437 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 908: English reviews
Reviewed yesterday NEWvia mobile

Stayed here for a weekend in Krakow (2 nights). On arrival we checked in but room not ready but they tried to push it to get us into the room quickly but no big deal we just took s walk around the city.. when we arrived back we got our room quickly and on arrival we were extremely happy with...

Thank John C
Nancy, France
Reviewed 2 days ago NEW

Every time when I stay in this hotel, I spend a very good time. The personal is professional and friendly. It is not far away from the down town so it is a good place to visit the town without take a taxi.

Thank pascalpetit49
Wimborne, Dorset, UK
Reviewed 2 days ago NEWvia mobile

I stayed 3 nights with friends to visit the Christmas markets. The hotel is modern, clean, has a spacious lobby, beautiful swimming pool, and rooms are clean and have extremely comfy beds! My only criticisms are: - 1 teabag and 2 sachets of sugar each day between 2 people isn't enough and I would prefer to see proper mugs rather...

Thank tanya2407
Heald Green
Reviewed 5 days ago NEWvia mobile

This is a lovely Hotel , rooms are quiet, front of house are really nice, its clean, the Bar is nice, the pool and leisure facilities are nice you sleep well and then you go for breakfast! Carnage every table at 8:30 is full of dirty pots! 2 Staff on duty clearly not enough! No clean tables,(When they were cleared...

Thank KA501
Northampton, United Kingdom
Reviewed 5 days ago NEW

We found the hotel well placed for our needs, very clean and attractive, enabling us to visit local attractions and to enjoy the Winter Fair and the lovely city of Krakov. A place well worth visiting. The hotel is near to the old city centre in a bout 15 mins walk.

Thank IanandRuth0
Reviewed 5 days ago NEW

Stayed there 2 nights. Hotel is quite basic and not newly renovated. Nothing extraordinarly bad but quite expensive (compared to regional levels) for what it offers. Plus location is not excellet as it is ~10mins by foot from centre of town. I would suggest better alternatives in city centre.

Thank D D
Exeter, United Kingdom
Reviewed 1 week ago

I have used this hotel chain before, good value for money. Our room was overlooking the river, a bit noisy from the tram cars, but acceptable. Excellent staff, very helpful and smiling, bar staff very good. Would stay again. 20 min, to city centre.

Thank steakmaster01
Middlesbrough, United Kingdom
Reviewed 1 week ago

Wonderful bed. First thing I check!! Staff were freindly and Helpful. We wanted to go to Auschwitz and we got a great deal,through the hotel. We were advised through websites to take food, but we found it ok. We took a sandwich from the hotel and it sorted us. Take water though! Auschwitz has the horror on display as its...

Thank Diane M
Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

Just arrived back from the Novotel and had a great stay. Staff where lovely and helpful. Hotel is situated about a 5 minute walk from the castle and about a 15 minute walk from the main square so a good location. Auschwitz is a must, amazing experience but a long day. Would return

1Thank amydavies91
Villenave D'ornon, France
Reviewed 2 weeks ago

Great atmosphere in this hotel, employees are nice (front desk, bar, restaurant, taxi driver ...). I come for a long time now and I have never disappointed. For practice, this hotel is well located. I strongly recommand.

1Thank golenycz

634 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (422)
View from Room (35)
Hotel & Grounds (56)
Pool/Beach Area (14)
Dining (25)
Room/Suite (80)
Family/Play Areas (2)
Bathroom (44)
Business Centre/Function Rooms (1)
Other (165)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (159)
Amenities (5)
In Balance Wellness Centre (13)
Dining (16)
Room (81)
The Hotel (44)

Management photos: Courtesy of the property manager

All Management Photos (53)
Hotel & Grounds (6)
Room/Suite (14)
Pool/Beach Area (1)
Dining (3)
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Krakow hotels
Novotel Krakow City West
#44 of 258 in Krakow
975 reviews
Sheraton Grand Krakow
#27 of 258 in Krakow
1,789 reviews
Qubus Hotel Krakow
#28 of 258 in Krakow
1,369 reviews
Show Prices
Show Prices
Show Prices
Hotel Galaxy
#29 of 258 in Krakow
1,137 reviews
Stare Miasto
Radisson Blu Hotel Krakow
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 

Additional Information about Novotel Krakow Centrum

Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: £46 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, HotelTravel.com, Priceline, ACCOR and Odigeo so you can book your Novotel Krakow Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel
Hotel Style:
#11 Business Hotel in Krakow
#21 Luxury Hotel in Krakow
#25 Family Hotel in Krakow
#31 Romantic Hotel in Krakow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow Centrum staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Novotel Krakow Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be in the front of the castle at the executive floor”
 of 5 bubbles pascalpetit49, 4 Dec 2016 | Read review
“The staffing at breakfast was inadequate for the pressure of cleaning tables, providing fresh food at a level of service that guests expect.”
 of 5 bubbles IanandRuth0, 1 Dec 2016 | Read review
“Book early”
 of 5 bubbles steakmaster01, 28 Nov 2016 | Read review
“We had floor 3 and still heard kids running now and then, but it's a hotel and you give and take a bit”
 of 5 bubbles 201dianem, 26 Nov 2016 | Read review
“Wonderful view on Wavel Castle for the room side Wisla”
 of 5 bubbles golenycz, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay