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Novotel Krakow Centrum

1,861 reviews
#44 of 267 Hotels in Krakow
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Traveller (555)
Room & Suite (306)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“riviera travel”(35 reviews)
“wawel castle”(128 reviews)
“swimming pool”(58 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Novotel Krakow Centrum
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,861)Write a Review
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562
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5
Show reviews that mention
All reviewsriviera travelwawel castleswimming poolold townexecutive roomoverlooking the riverthe main squarenice hotelcity centremini barbusiness trippleasant walkbusy roadgood sizeminute walklong weekendtram stop
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1 - 5 of 1,141 reviews
Reviewed yesterday via mobile

We came to this hotel to celebrate my birthday.It was 23 of us from different countries.The staff in hotel are great. We have arrived earlier and they tried their best to check us in , it was not easy when is so many people.Breakfast wasn’t...More

Thank Gen186338
Hotel's Favourite
Reviewed 18 November 2017

We travelled with Riviera travel. The trip was first class throughout. Lovely comfortable coach waiting at the airport, with a really friendly and helpful guide. Check in was already done when we got there, with a welcome drink. The room was huge! Lovely, light, clean,...More

Thank Flygirl74
Response from NovotelKrakowCentrum, Front Office Department at Novotel Krakow CentrumResponded 4 weeks ago

Dear Sirs, We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Kind Regards, Sincerely, Stolarczyk Lena Front Office...More

Reviewed 6 days ago via mobile

An easy 7-8 minute walk to the main square in Old Town. Friendly, very helpful staff and clean rooms will ensure we will return. Bar prices similar to Irish, we could not complain however as it was exactly what we needed after a long day...More

Thank Rachel88089
Response from NovotelKrakowCentrum, RECEPCJA at Novotel Krakow CentrumResponded 2 days ago

Dear Leanne, We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Positive feedback from satisfied clients is our greatest reward - thank you. We heartily invite you again to our hotel to get acquainted with the new SPA offer,...More

Reviewed 2 weeks ago via mobile

The reception staff were extremely helpful as was the bar staff and housemaids. The hotel was clean and spotless. However at 2 oclock in the morning you could hear the couple in the room on one side arguing while the couple on the other side...More

Thank Thomas D
Response from Wojtek K, Guest Relations Manager at Novotel Krakow CentrumResponded 1 week ago

Dear Mr. Thomas, Thank you very much for your review and feedback. I am sorry for all the inconveniences caused during you stay. Sincerely yours, Wojtek Kogut Guest Experience Manager Krakow

Reviewed 2 weeks ago

This hotel does most things right, the rooms are modern, clean and equipped with furniture that you will recognize if you have stayed in other Novotel hotels. We loved the relatively large swimming pool and the breakfast buffet with a waffle maker - a hit...More

Thank Magnus G
Response from NovotelKrakowCentrum, Manager at Novotel Krakow CentrumResponded 2 weeks ago

Dear Magnus. Thank you for your responce. We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. It is a pleasure to read such a nice opinion. I am glad you enjoyed your time at Novotel Kraków Centrum, especially the pool....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$75 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#24 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Krakow
#17 Family Hotel in Krakow
#24 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (555)
Room & Suite (306)
Dining (66)
Pool & Beach (40)
Business Centre & Event Rooms (16)
Family and Play Areas (5)
Amenities (5)
Questions & Answers
Ask a question
Jadelouis
6 October 2017|
AnswerShow all 4 answers
Response from Wojtek K | Property representative |
Hello there Jadelouis, Our hotel is not that far. Can say we are in between Old Town and the airport. The connection by taxi is very accessible. Max 30 mins subject to traffic conditions of course. Please let me know if we... More
1
Vote
EkSpur
12 September 2017|
AnswerShow all 10 answers
Response from Wojtek K | Property representative |
Hello there, I am sorry for late reply. The best and fastest way is to take a taxi. If you prefer train, please note there is one train an hour due to engineering works taking place at the moment. Then you take take public... More
1
Vote
Zvika C
23 August 2017|
AnswerShow all 7 answers
Response from Wojtek K | Property representative |
Hello Zvika, Good to hear from you and we look forward to seeing you at our hotel. As there are many engineering works currently taking place in Krakow, the best way is to get a taxi which can be found outside train... More
1
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Room Tips
"quite rooms are tot he inside without a view. rooms with an excellent view are to the street and noisy"
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"Best View !Very good food"
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"wiev to Wawel, oldtown is walk distance"
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"Not facing the street (too noisy); better yet, go to a hotel with real beds, not a slab of foam rubber on a..."
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