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Demel Hotel

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Demel Hotel
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100 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here on a short break 5 days and what a most welcoming and friendly hotel. The staff go out of there way to help and make your stay memorable nothing is to much trouble . And a very special thank you to Anne AIa Marcin Marek . We will look forward to seeing you early next year . This...

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Thank James C
Kaliningrad, Russia
Reviewed 4 weeks ago

We were there for 2 nights with friends. Advantages - free parking ang great location, delicious breakfast. Disadvantages - horrible beds, bad cleaning in room - I found someone's hair in bathroom and poor sound insulation

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Thank Nuta23
Leicester, United Kingdom
Reviewed 20 October 2016

The hotel is a little way off the beaten track but it is only a 5 minute walk to the tram stop and there are regular trams to the old town. The staff are absolutely wonderful, nothing is too much trouble for them and they are more than willing to help you organise trips or they will give advice on...

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Thank Philip S
Glasgow, United Kingdom
Reviewed 22 September 2016

Hotel Demol was a good 40 minute walk from the main square however there was a very good tram service. Choice of 4 trams which took about 15 minutes to the main square. Not very impressed with the room : No window in the bathroom or alternative ventilation.Old syle shower with sliding doors which didn't close very well.Bottom of doors...

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1Thank Julie N
NC
Reviewed 7 August 2016 via mobile

There was 48 pilgrims in our group for World Youth Day. Demel was so accommodating, especially with how busy the whole city was. Rooms were clean and everyone was so kind. One morning our group had to leave an hour earlier then expected, the hotel brought in their staff and hour early to serve breakfast! That's customer service! Wonderful experience!

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Thank AmyCNC
Edmonton, Canada
Reviewed 27 July 2016 via mobile

I feel bad because they have a nicely renovated small restaurant in hotel and the food was good but the rooms were not what the photos looked like. It was dirty, fridge had mold and serious paint chipping in the bathroom. The toliet made a hissing sound all night and the bathroom light flickers. The staff mind you were helpful...

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1Thank Jshwetz
Burlington, Canada
Reviewed 4 July 2016

The location is great for hoping on the tram to visit the beautiful square. Good meals and clean rooms. Staff very helpful. Don't rent a car from Rentalcars.com... it is impossible to talk to them on the phone and they never answer your e-mails.

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Thank Neveragain_coj
Yeovil, United Kingdom
Reviewed 17 June 2016

We stayed at the Hotel Demel for 4 nights on a mini break, and asked to be moved because the room smelled of smoke. The receptionist was bright and bubbly and really helpful, moving us to another room and providing me with an additional quilt (the beds looked somewhat 'ropey' and I have a bad back, so lying on the...

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Thank psw101
Reviewed 3 January 2016

Budget hotel, urging for renovation and more pleasant interior. Good location , free and spacious parking. Pets accepted. Friendly staff. Bed quality doubtful, worn linen, towels without sign of the fresh scent. Breakfast simple. In general the style from 90ties ...or earlier.

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Thank Jacek S
Reviewed 5 November 2015

The hotel is situated near tram so it is no problem to get into the city centre. Breakfast was OK. There is also a lot of parking space around. Due to thin walls you can hear what are people on the corridor talking about and you can hear not only water running in the opposite room. In our room the...

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1Thank Viktor Š

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Pleasant Downtown 4-story Hotel located 4 km from Cracow train station & 10 km from airport. ... more   less 

Additional Information about Demel Hotel

Address: ul. Bartosza Glowackiego 22, Krakow 30-085, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: £28 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Demel Hotel 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Demel Hotel Krakow
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Questions & Answers

Questions? Get answers from Demel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At night there was no noise”
 of 5 bubbles julien267, 22 Sep 2016 | Read review
“Family room - very spacious!”
 of 5 bubbles 647JessicaL, 29 Sep 2013 | Read review
“There isn't any!!!”
 of 5 bubbles lindatB8395IN, 7 Jul 2012 | Read review
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