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    Sheraton Grand Krakow

    ul. Powisle 7, Krakow 31-101, Poland
    011 48 12 662 10 00
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    29/01/2018 30/01/2018
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    US$356
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    Traveller (784)
    Room & Suite (377)
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    Overview
    • Excellent65%
    • Very good28%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “the club lounge” (103 reviews)
    “wawel castle” (233 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,143)
    There are newer reviews for Sheraton Grand Krakow
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    11 - 15 of 1,658 reviews

    Reviewed 2 weeks ago

    Three of us went for dinner at the Sheraton Krakow, it was the worst spent money from many years, First I have called three times to book a table, twice none one picked up, third time reception operator tried to connect us with restaurant, unfortunately...More

    Thank ZPM1975
    Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 2 weeks ago

    Dear Guest Thank you for sharing your feedback with us. Please accept our sincere apologies if your dining experience at our restaurant was not up to your expectations, it clearly fell short of our usual five star dining experience. I was very much concerned to...More

    Reviewed 2 weeks ago

    Extremely nice hotel well sited for getting around Krakow, staff were excellent very helpful and courteous, we paid for breakfast and again was very good choices, the room was nice very comfortable and clean with great views to the river and castle. We're looking to...More

    Thank U2ROPA
    Reviewed 2 weeks ago via mobile

    Stayed here from 4th to 8th December. Hotel is lovely, close to castle and square. Room was spacious, comfy bed, heating/aircon, tea/coffee making facilities, free bottle of water daily, large wardrobe/vanity area, large bathroom and amazing shower. Room and hotel immaculately clean. Breakfast buffet plentiful,...More

    Thank Jeanie_Douglas
    Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 1 week ago

    Dear Jeanie, Thank you for sharing your kind words about our hotel and your recent stay. I am pleased to hear that it turned out to be a perfect choice for both you and your colleagues! Nice of you to mention our attractive location –...More

    Reviewed 3 weeks ago

    Ok, I am bias, I really like Krakow. I really like the location of the Sheraton Grand Krakow. I visit Krakow 3-4 times a year from California. My wife and I have stayed in 30 plus different Marriotts and SPG hotels in the last 18...More

    Thank Paul B
    Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 2 weeks ago

    Dear Paul B, Thank you so much for taking the time to share your lovely review. It is always a pleasure to welcome you back to Sheraton Grand Krakow. Thank you for your continued loyalty and custom! I am pleased to hear that you like...More

    Reviewed 4 weeks ago via mobile

    Stayed at the Sheraton Grand for a long weekend. Just me and my husband. All I can say is wow! The entrance is certainly Grand! The biggest Christmas tree I have ever seen! We were almost 2 hours early to check in however they had...More

    Thank Lauren E
    Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 2 weeks ago

    Dear Lauren, Thank you for sharing your positive, detailed review. I am pleased to hear that you truly enjoyed your stay. It is great that everything turned out to be impeccable, including our attractive, central location, smooth check in, friendly staff and even lovely hotel...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$96 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Krakow
    • #5 Family Hotel in Krakow
    • #7 Spa Hotel in Krakow
    • #15 Romantic Hotel in Krakow
    • #22 Luxury Hotel in Krakow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 232
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Sheraton Grand Krakow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Krakow
    • Also Known As
    • Sheraton Krakow ,
    • Krakow Sheraton
    Add Photo Photos
    Traveller (784)
    Room & Suite (377)
    Dining (237)
    Pool & Beach (31)
    Hotel & Grounds (525)
    Bathroom (33)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    CarolStephen
    16 May 2017|
    AnswerShow all 5 answers
    Response from SheratonGrandKrakow | Property representative |
    Dear CarolStephen, It is possible to do the booking. To arrange all details please contact us directly via e-mail or +48 12 662 1663 and we will assist you further. Best regards, F&B Team Sheraton Grand Krakow
    0
    Votes
    cekim67
    11 March 2017|
    AnswerShow all 5 answers
    Response from lloyd w | Reviewed this property |
    it opened for the first time 4th March and open now til after summer
    0
    Votes
    Loretta057
    25 February 2017|
    AnswerShow all 4 answers
    Response from Susan C | Reviewed this property |
    Sorry, as a non-smoker I was not aware of any smoking areas.
    1
    Vote
    Room Tips
    "Third-floor rooms with a view of the Vistula River are best."
    Read review
    "Upgrade to Club level if you can."
    Read review
    "Room 101 is very large, and looks up to the castle. Also plenty of USB ports!"
    Read review
    "Get a view of the Wisla if you can"
    Read review
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