We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hotel Santi

avatar-imageavatar-imageavatar-image
Traveller (405)
360
Panoramas (10)
Room & Suite (278)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#58 of 296 hotels in Krakow
Location
Cleanliness
Service
Value
See why so many travelers make Hotel Santi their hotel of choice when visiting Krakow. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Planty Park (0.2 mi) and St. Mary's Basilica in Krakow (0.2 mi), guests of Hotel Santi can easily experience some of Krakow's most well known attractions. Guest rooms offer a flat screen TV and air conditioning, and Hotel Santi makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk and a concierge. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests. If you like Italian restaurants, Hotel Santi is conveniently located near Cafe Camelot, Movida Cocktail Bar, and Plac Nowy 1. If you’re looking for things to do, you can check out Main Market Square (0.2 mi), Wawel Royal Castle (0.4 mi), or Kazmierz The Former Jewish District (0.7 mi), which are popular attractions amongst tourists, and they are all within walking distance. At Hotel Santi, your comfort and satisfaction come first, and they look forward to welcoming you to Krakow. Hotel parking is located on 28 Poselska street (Hotel courtyard). The only entry is from Poselska street.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary tea
Taxi service
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, Polish, Swedish
854Reviews36Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 563
  • 217
  • 50
  • 14
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
alkismetzalis wrote a review 7 Apr
Agios Konstantinos, Greece1 contribution
Very helpfull and kind staff. Clean and spacious room. Convenient location for my tourisitic approach in the Old Town center Next time I would opt for a rear facing and maybe higher floor room to avoid the rumble of the the tram right outside the hotel
Read more
Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 5 days ago
Dear Guest, Thank you for a high note and kind review. We appreciate all of your kind comments. It will be a pleasure to welcome you again in our hotel. Best Regards, Jakub Augustyn | Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Storyteller63139 wrote a review 3 Apr
Sheffield, United Kingdom5 contributions2 helpful votes
The room wasn't a room it was a suite, service was second to none, room (suite) was spotlessly clean. in the middle of everything - can't fault it. Only downside would be that it is next to the tram tracks - however, when you've walked 7 + miles each day you don't stay awake for long, they do provide ear plugs and if you are heavy sleepers who both snore, you really don't notice it in fact it is almost quite comforting and the beds are so comfortable you'll be asleep in no time.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Kick back your heels and enjoy. The church next door is spectacular
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 1 week ago
Dear Guest, Thank you very much for such a great review. We are happy that you had wonderful stay with us. Hearing all this kind comments motivate us to work even harder to improve our service. You are welcome to visit our hotel anytime in the future. Best Regards, Jakub Augustyn | Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
KazzyHoll wrote a review Mar 2024
Cornwall, United Kingdom1 contribution
We had a four night stay in this lovely hotel. The rooms were large and the beds were very comfortable. The location was perfect and very close to the main square. The only issue, although not for me, was the tram noise. The hotel provide ear plugs and there worked perfectly for me and I had four very good nights sleep!! Would definitely stay here again!
Read more
Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 1 week ago
Dear Guest, We really appreciate your high rate and kind comments about our hotel. It's great to hear that your stay with us met your expectations. Please make sure to visit us again in Cracow. Best Reagards, Jakub Augustyn | Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sightsee410533 wrote a review Mar 2024
Norwich, United Kingdom8 contributions4 helpful votes
+1
Superb position. Authentic hotel. All the staff were fantastic. Breakfast was great. Ideal position for all the sites. Would certainly stay here again. Lovely cafe just across the road. Remember to book restaurants in advance Astley do get booked up quickly.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to write such a wonderful review on TripAdvisor. We appreciate all of your kind comments. We look forward to welcoming you back on a future occasion. Best Regards, Jakub Augustyn | Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Christine C wrote a review Mar 2024
2 contributions
The hotel was fabulous. Staff very friendly, our room was number 301- top floor at the back. It was huge and very quiet. Very clean and fresh water provided. Little extras like slippers, sewing kit etc made a difference. Would definitely stay again
Read more
Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 3 weeks ago
Dear Guest, Thank you for such wonderful review. We appreciate all your kind comments, especially about our staff. Your recommendation is the best reward for us. It will be a pleasure to welcome you again in our hotel. Best Regards, Jakub Augustyn, Santo Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
KMP wrote a review Mar 2024
6 contributions1 helpful vote
The perfect location, excellent room, wonderful breakfast, very kind, friendly staff. Would definitely stay again and recommend highly to all. Walking distance to everything needed. Beautiful clean, quiet, friendly. Thank you to all at Hotel Santi
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 4 weeks ago
Dear Guest, Thank you for a highest possible note and very kind review. Hearing from you is motivating us to work harder to improve our service and your reccomadation is the best reward for us. We will be happy to see you again soon. Best Regards, Jakub Augustyn, Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jet51739565392 wrote a review Mar 2024
1 contribution
Decent town centre hotel. Room fine. Facilities as expected. Staff good. No TV in the room for our entire stay (4 days). Didn't try the restaurant as breakfast was approx double the cost of restaurant next door.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 4 Mar 2024
Dear Guest, Thank you for taking time to review our property. We appreciate all of your kind comments. We hope that TV issue did not disturb you stay in Kraków. I can assure you that it is already solved. It will be a pleasure to welcome you again in our hotel. Kind Regards, Jakub Augustyn, Hotel Santi****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gemma Watson-McNally wrote a review Feb 2024
12 contributions1 helpful vote
Lovely hotel. The rooms had plenty of space, are really clean and upon arrival given a complimentary drink too. The staff were really helpful and accommodating. Nothing was too much trouble. Location wise it was right near the square and the shops.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 3 Mar 2024
Dear Guest, Thank you for taking the time to write such a wonderful review. Hearing from you is motivating us to work even harder to improve our service. I certainly hope that we can welcome you back again in the future. Best Regards, Jakub Augustyn, Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
roxiehart053 wrote a review Feb 2024
Leicester, United Kingdom75 contributions18 helpful votes
Very nice small hotel. Great location, about 5 min walk to the main square. Spacious rooms, one tip...ask for a room at the back as trams passing by are really noisy! Although they do provide earplugs. Due to the age of the building, there is no air conditioning, not a problem for us as we slept with the windows open. Small bar area, and seating. The bar closed at 8pm though.....They were more than happy for us to sit and drink our own wine and provided glasses!
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 3 Mar 2024
Dear Guest, Thank you for taking time to review our property. We appreciate all of your kind comments about our rooms and staff. We are glad that you had good time in our hotel. Hopefully, we will be able to see you again sometime in the future. Best Regards, Jakub Augustyn, Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Catirwin wrote a review Feb 2024
Caterham, United Kingdom17 contributions9 helpful votes
Hotel is 2 min walk from the main square in the old town. Our room was for 2 adults and our 2 teenage boys and it was massive! Easily the biggest room we’ve ever had for the 4 of us. Double bed, 2 single beds, 2 armchairs and 2 sofas. It was spotlessly clean. We were on the 3rd floor at the back of the hotel so weren’t bothered my tram noise at all. We didn’t use the hotel breakfast. There is a cafe across the road that does lots of different breakfast baked goods and coffee which we used instead. Also, Rzenia Ribs is also across from the hotel and the ribs were great! The hotel has a tiny car park so were glad we prebooked a space with them. If we go back to Krakow, we would definitely stay there again.
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikolaj Kutrzeba, General Manager at Hotel Santi
Responded 19 Feb 2024
Dear Guest, Thank you for taking the time to write such a wonderful review on TripAdvisor. We really appreciate your all kind comments about our hotel. It will be a pleasure to welcome you again in our hotel. Kind Regards, Jakub Augustyn, Santi Hotel****
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Krakow area.
PRICE RANGE
£64 - £114 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL SANTI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Santi
What are some of the property amenities at Hotel Santi?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Santi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Santi?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Santi?
Yes, paid public parking on-site is available to guests.
Does Hotel Santi have airport transportation?
Yes, Hotel Santi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Santi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Santi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Santi?
The staff speaks multiple languages, including English, Polish, and Swedish.
Is Hotel Santi accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.