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    Ostoya Palace Hotel

    ul. Marsz. Jozefa Pilsudskiego 24, Krakow 31-109, Poland
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    03/12/2017 04/12/2017
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    US$90Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (53)
    Room & Suite (32)
    Dining (2)
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    Overview
    • Excellent35%
    • Very good42%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “the main square” (32 reviews)
    “lovely hotel” (16 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (274)
    There are newer reviews for Ostoya Palace Hotel
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    11 - 15 of 199 reviews

    Reviewed 9 December 2016

    First impressions do not last as you walk into the palatial interior of this hotel. Rooms are beautiful, pristine and so cosy with large windows and ceilings very high above you. Beds superbly comfortable and huge! The only teeny negative is that breakfast buffet let...More

    Thank Clare H
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 January 2017

    Dear Guest, We are really glad that you appreciate our service and we look forward to welcome you in the Ostoya Palace Hotel**** next time in Krakow. Thank you very much for your opinion. It is very important to us. We will make every effort...More

    Reviewed 1 December 2016 via mobile

    Stayed for 2 nights during business trip. Hotel is full of old world charm My room was large, very high ceilings comfy bed, coffee making facilities in the room, 5 minutes walk to old town square Staff very friendly and helpful Has bar and restaurant...More

    Thank Curly899
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 January 2017

    Dear Guest, On the behalf of our entire team we would like to thank you for your comment. It is a pleasure to know that our service meets all your expectations. We are happy to host you in Krakow during your next visit. With best...More

    Reviewed 9 November 2016 via mobile

    Old and in need of a referb. Further from the centre than you think. Staff were unfriendly. We had no hot water in the rooms and we had to have freezing cold showers. The local taxi driver could not believe how bad it was there...More

    Thank Ruth J
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 November 2016

    Dear Guest, We are very sorry that something unpleasant happened to you during your stay at our hotel. We will try to fix errors you mention in its opinion. Thank you for your opinion, is very important to us.

    Reviewed 29 October 2016 via mobile

    This is an old fashioned hotel which was probably very grand a few years ago. It is now a bit stuck in the past and needs some refurbishment to bring it back to its former glory. We had a spacious family room with a double...More

    Thank LexyL123
    Response from Magdalena F, Dyrektor generalny at Ostoya Palace HotelResponded 11 January 2017

    Dear Guest, Thank you for taking the time to share your valuable review. All your suggestions are very important for us and we will definitely consider all the improvements you've mentioned. We are really glad that you appreciate our service and we look forward to...More

    Reviewed 27 October 2016

    My wife and I visited a while ago but our room was about 15 metres from the tramlines. Trams start each morning about 04:45 and run about every 15 minutes. Apparently there were no available rooms to move us to. If you can't get a...More

    Thank Anthony D
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$68 - US$110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Luxury Hotel in Krakow
    • #74 Romantic Hotel in Krakow
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, Evoline ltd, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Ostoya Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Krakow
    • Also Known As
    • Ostoya Palace Krakow ,
    • Hotel Ostoya Palace
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    Traveller (53)
    Room & Suite (32)
    Dining (2)
    Hotel & Grounds (38)
    Bathroom (8)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rachel E
    26 October 2017|
    Answer
    Response from ABurchi | Reviewed this property |
    Hi Rachel, We haven't booked the room online. We took a risk and travelled to Krakow in the idea we will find a room there and then. We went in the hotel and were lucky to find an available room. And yes, we were definitely... More
    1
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    Room Tips
    "Room 14 was quiet"
    Read review
    "Get a room on the South or East side - these look out on to a small wooded park and will be quieter than..."
    Read review
    "There was a lift & chair lift if customers cannot use stairs."
    Read review
    "All of them are great"
    Read review
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