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andel’s by Vienna House Cracow

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#19 of 258 Hotels in Krakow
Certificate of Excellence
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1,626 Reviews from our TripAdvisor Community

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Showing 1,176: English reviews
Cardiff, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for 3 nights on a city break in Krakow. The location is ideal. Steps from the train station where you can catch a 15 min train to/ from the airport as well as sights such as the saltmines. It's also a short walk to the main square and other tourist sights. We weren't able to check in when...

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Helpful?
Thank rock_30
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Rock_30, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review on TripAdvisor. Thank you for enumerating our location, room and I am pleased to hear you enjoyed the breakfast which is perfect to start a day. Andel's has one of the best location allowing easy access to all what Krakow...

Winchester, United Kingdom
Reviewed 5 days ago NEW

Stayed here on a Sunday night for a business meeting on Monday. The hotel was in a great location to walk around the old town. The Christmas market directly outside the hotel was a bonus. It is a 1-minute walk to the main station although with no noise pollution. The room was compact but clean and comfortable. The bathroom was...

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Helpful?
Thank pickblue
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Pickblue, Thank you for your kind words and sharing your memories with us. We appreciate your loyalty and taking the time to share your experience here on TripAdvisor. Thank you for mentioning our amenities as well as our friendly staff. Combined with our location and easy access, whether you are staying in or going out andel’s has something for...

Strensall, United Kingdom
Reviewed 1 week ago

I chose Andel's hotel because of it's location and excellent reviews . I stayed there for 5 nights and highly recommend you try it . The location is excellent with easy access to everything . Hotel arranged 2 trips for me and limousine collection from the airport , again excellent. All the staff are great , nothing is too much...

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Helpful?
Thank JeremyDodd144
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Jeremy, Thank you for taking the time to review your stay and recommend the andel’s by Vienna House Cracow. We are so glad to have had the opportunity to welcome you for your extended stay. Our team is proud of their efforts in helping make your time in Cracow more enjoyable. Thank you for pointing out our central location...

Frankfurt, Germany
Reviewed 1 week ago

Stayed for 4 nights during the week. Room not huge but sufficient. Big plus very fast (able to stream Netflix in HD), free, wireless internet. Good clean hotel, good staff, breakfast OK - would stay again. "Fitness Centre" felt a bit like a cupboard and was quite basic but serviceable.

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Helpful?
Thank Andrew C
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Anderw, So nice to hear such a positive review! Thank you for enumerating our service and very fast Wifi. We know that travelling can be exhausting thus we aim to make our Guests as comfortable as possible. Hope you will visit us soon! Best regards, Joanna Domańska Operations Manager

Tel Aviv, Israel
Reviewed 1 week ago

Very well located next to the main train station, Galeria Krakova shopping mall and the old city. Nice big room, the team is helpful, and breakfast is wonderful. Vegan and gluten-free options in breakfast.

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Helpful?
Thank QTtravaler
Joanna D, Operations Mnager at andel’s by Vienna House Cracow, responded to this review

Dear QTtravaler, We would like to thank you for staying at the andel's by Vienna House Cracow and for sharing your experiences with us. It is so nice to know you were satisfied with our comfortable rooms, tasty breakfast and most important friendly staff. We hope, that we will have the opportunity to welcome you to our property very soon...

Reviewed 1 week ago via mobile

Great option centrally located for the train station, shopping and historic city centre. Spotless rooms, friendly service, pleasant bar and excellent breakfast selection. Not particularly interesting for a holiday but perfect for a business trip.

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Thank Jemma G
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Jemma, Thank you for your kind words and sharing your memories with us. We appreciate your loyalty and taking the time to share your experience here on TripAdvisor. Thank you for mentioning our amenities, tasty breakfast as well as our friendly staff. Combined with our location and easy access, whether you are staying in or going out andel’s has...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Andel's is in a fantastic location, located right next the the main railway station (Kraków Glowny) which is easy to get to from the airport. It's also located next to a huge shopping centre and just minutes from Old Town, with all its bars and restaurants. The hotel itself is modern and comfortable, with an attractive reception area and bar/restaurant....

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Thank Foll208
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Foll208, I was delighted to read your kind review. Me and my team we are proud that we made your stay special and pleasant. It is reviews like yours that keep us going toward the ultimate goal of our hotel becoming a home away from home. I will definitely share your kind words with the entire team. Thank you...

Dubai
Reviewed 2 weeks ago via mobile

This is a great hotel. Very clean, really good value and lots of nice touches throughout the hotel. Single duvets - great idea. Breakfast is great. Bar is cheap. Rooms are a good size and well equipped. Staff are VERY friendly and helpful. I don't have a single complaint. One thing I would say is breakfast. The staff are taught...

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Helpful?
Thank Rugbymonkey
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Rubymonkey, Thank you for your kind words and sharing your memories with us. We appreciate your loyalty and taking the time to share your experience here on TripAdvisor. Thank you for mentioning our amenities as well as our friendly staff. Combined with our location and easy access, whether you are staying in or going out andel’s has something for...

Romsey, United Kingdom
Reviewed 3 weeks ago

Stayed in andel’s for 4 days and the service perfect. Breakfast covered all the traditional types and the staff seemed happy to help. The rooms are modern, clean and to a high standard, with some nice touches. Free WiFi also. highly recommend for business or pleasure (as Cracow is beautiful)

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Thank HoggHolland
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear HoggHolland, Thank you very much for your time to write your constructive feedback about your recent stay in andel's by Vienna House Cracow. We all are happy you enjoyed your stay with and liked the breakfast and location and friendly staff. We look forward to your future visits. Best regards, Joanna Domańska Operations Manager

Epsom, United Kingdom
Reviewed 4 weeks ago

Stayed here for four nights on a recent business trip. Very nice modern hotel with everything you could need. The wifi was easy to access and good so easy to work from the room when needed. All staff I dealt with spoke perfect English. Check-in was quick efficient, friendly and professional. Room was reasonable size with nice modern bathroom with...

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1Thank Chris J
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Chris, Thank you for taking the time to share this lovely review with us. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to during your stay. I'll make sure to share it with the entire hotel team. I do hope that we will have the pleasure...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: £56 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Odigeo, Travelocity and Priceline so you can book your andel’s by Vienna House Cracow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Luxury Hotel in Krakow
#10 Business Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from andel’s by Vienna House Cracow staff and other travellers.
18 questions
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london
over a year ago

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Questions? Get answers from andel’s by Vienna House Cracow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had room 505 which overlooked a square where the Christmas market was in situ.”
 of 5 bubbles pickblue, 6 Dec 2016 | Read review
“The hotel is located in front of the main train station so the best way to get there from the airport is the train (very cheap)”
  • Bathroom with both shower and bathtub
  • Room
  • Room
 of 5 bubbles QTtravaler, 30 Nov 2016 | Read review
“The Executive rooms are on the top floor and gives 2 bottles of water and robes/slippers.”
 of 5 bubbles 801ChrisJ, 13 Nov 2016 | Read review
“There is some traffic and tram noise but once windows are closed no noise is heard.”
 of 5 bubbles 885denises, 2 Nov 2016 | Read review
“top floor was nice and quiet”
 of 5 bubbles angelaymlau, 1 Nov 2016 | Read review
5 of 5
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