Vienna House By Wyndham Andel's Cracow
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Vienna House By Wyndham Andel's Cracow

Traveller (1033)
Evening view from the room
Room & Suite (676)
Delight Restaurant at the Vienna House Andel's Cracow
Dining (133)
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About

4.5
#41 of 296 hotels in Krakow
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments in the center of Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Indoor play area for children
Highchairs available
Airport transportation
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Polish

Location

Ul Pawia 3, Krakow 31-154 Poland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
J. Paul II Balice Intl Airport
Pyrzowice Airport
47.8 mi
See all flights
2,206Reviews48Q+A100Room tips

Reviews
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Detailed Reviews
alansExperiences wrote a review Mar 2020
Norwich, United Kingdom74 contributions28 helpful votes
+1
5.0 of 5 bubbles
Hotel was clean and tidy. We had B&B. Breakfast was self service and had plenty to choose from.
Rooms were large and clean. Bathroom was a good size with a walk in shower. We opted to have our room cleaned every other day. They then provided apples and a snack bar as a small reward. There was free bottle water, soap, shampoo and tea making facilities in the room.
Bar was a pleasant place to meet up and have a drink.
Short 10min walk and you were in the main square of Krakow.
Only small issues was trams rumbled pass most of the day and night. Didn’t spoil our sleep but may be an issue for some people.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz_Piorkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 31 Mar 2020
Dear Guest, We are glad that you enjoyed the Vienna House Andel’s experience and thank you for choosing to stay with us when you visit Cracow. We appreciate your time in sharing this review and recommending us to your friends and look forward to welcoming you and your friends back during your next visit to Cracow. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan O wrote a review Mar 2020
Limerick, Ireland33 contributions49 helpful votes
4.0 of 5 bubbles
WE loved staying at the Vienna House Andel's Cracow as the location was perfect for shopping in the massive centre right next door. Also only a couple of minutes by taxi or 15 by foot to the old town square where food & drink is lovely & so cheap also. The hotel is comfortable & modern with helpful and friendly staff members.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The room itself was beautiful with a fab en suite & nice décor in the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz_Piorkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 31 Mar 2020
Dear Suzan, We are glad that you enjoyed the Vienna House Andel’s experience and thank you for choosing to stay with us when you visit Cracow. We appreciate your time in sharing this review and recommending us to your friends and look forward to welcoming you and your friends back during your next visit to Cracow. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
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Kim T wrote a review Aug 2020
London, United Kingdom28 contributions45 helpful votes
5.0 of 5 bubbles
I booked this hotel having read the positive reviews from Trip Adviser. We were delighted with our choice! Excellent hotel - great location! Hotel located very close to the train station - a train takes you direct from airport to the city centre. Vienna House is just a few minutes walk from the station. From the hotel, it is an easy walk into the central market square and other areas. We walked everywhere. We requested a twin bed room prior to arrival. Excellent communication from the hotel staff in advance. Lovely room and super bathroom. Very comfortable stay. Would highly recommend this 4 star hotel!
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz Piórkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 13 Aug 2020
Dear Kim, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for. Looking forward to your many returns. Kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
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Melanie D wrote a review Mar 2024
Bristol, United Kingdom73 contributions19 helpful votes
5.0 of 5 bubbles
This hotel is a great location and very close to the old town, it literally takes you 5 minutes to walk into the old town from this location. It’s also next door to a shopping mall so if you don’t want to pay pricy hotel breakfast charges just go over to Mc Donald’s! The advacado egg mc muffin is lovely and really cheap!
The hotel is very clean as are the rooms and very spacious!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Vienna House By Wyndham Andel's Cracow
Responded 18 Mar 2024
Dear Guest, thank you for sharing your experience at our hotel. It's delightful to hear that you appreciated our hotel's prime location just a short stroll from the historic Old Town and the convenience of having Galeria Krakowska shopping mall right next door. We are also glad to know that the cleanliness and spaciousness of our rooms met your expectations. Our team takes great pride in maintaining a high standard of service and accommodations. While we understand that dining options are a matter of personal preference and budget, we would like to highlight that our hotel's restaurant offers a variety of breakfast choices, including vegan and gluten-free options, in a comfortable setting with the added benefit of our friendly service. We look forward to welcoming you back on a future occasion. Best wishes, Hubert Cholocinski, Manager
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Moosh490 wrote a review Apr 2024
Leek, United Kingdom90 contributions21 helpful votes
5.0 of 5 bubbles
We booked this hotel based on there being a good deal at the time of our trip. I have to say that it exceeded all expectations

When we arrived the the hotel, we were greeted kindly by staff and they happily kept our bags prior to check in as we arrived early

The area the hotel is situated is perfect- there were lovely market stalls outside on the square with a shopping centre neighbouring the hotel. It was only a short walk to the Old Town and the area felt very safe at all times of the day and night

When it came to check in, we were really impressed with the room. It was very spacious and had all of the things we needed for a couple nights stay. The beds were really comfortable and everything was spotlessly clean. There was no noise that disturbed our sleep so we were well rested for our time in the city

Overall there is nothing I can fault about this hotel! If we were to come back to Krakow again, we will be looking to book here to stay
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrzej Tenczyński, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 6 Apr 2024
Dear Moosh, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for. Looking forward to your many returns. Kind regards, Hubert Chołociński, General Manager
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CloRX wrote a review Jan 2024
58 contributions41 helpful votes
5.0 of 5 bubbles
Couldn’t have chose a better hotel for our city break stay in Krakow.

Perfect location, close to the train station, shopping centre and the main square in old town Krakow.

The rooms were absolutely spotless and had great facilities such as shampoo, body washes, hair dryer, TV etc. The bathroom was lovely and modern with plenty of mirrors around the room. The beds were very comfy & it was a nice touch to have free bottles of water replaced everyday too!

Overall, very modern, clean and helpful staff.

You must stay here!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike R wrote a review Mar 2022
1 contribution
5.0 of 5 bubbles
Friendly staff with a nothing too much trouble attitude and a great location. Large modern shopping centre next door and five minute walk at maximum across from the train station so anyone arriving on the train, its a breeze. The hotel is modern very clean and the breakfast is plentiful with a big enough choice to suit most. A few nice little touches come with the hotel too for example a large round table in reception full of healthy happy plants, they invite you to take some up to your room if you wish perhaps with the thinking of it making your room homely, and if you can manage without housekeeping there's a bag you can hang on your door and in return they put treats into it. Really forward thinking ideas I thought. The main market square is a pleasant 5 minute walk away that takes you under a underpass with pastry shops, bakeries and cafes all along the way. Krakow is absolutely beautiful and shouldn't be missed and you will definitely not go wrong staying at this hotel. 100% loved and recommended. Thank You
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Date of stay: March 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz Piórkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 1 Aug 2022
Dear Guest , We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski General Manager
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Report response as inappropriate
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Rebecca H wrote a review Oct 2021
London, United Kingdom6 contributions1 helpful vote
5.0 of 5 bubbles
Had a great stay at this hotel. All the staff were really friendly and helpful. It’s in a great location and so close to the train station.

The room was clean and spacious, the bathroom also. So much was provided in the room, including a hairdryer, iron and ironing board and toiletries. There was even a coffee machine, plus a kettle.

Lovely hotel, would highly recommend.

Breakfast was good too and ran for a few hours so it wasn’t busy.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: It’s very close to the train station so would recommend just getting the train to and from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz Piórkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 30 Oct 2021
Dear Rebecca, What an excellent review! I am simply proud with my team for the great job they all did to make you feel well in Cracow. I am very grateful for all your comments. I am almost sure your detailed feedback of so many features of the stay will encourage even more Guests to choose Vienna House. What can I say besides "thank you very much"? Me and my team will continue in our efforts to be the best hosts in Cracow and to provide a unique experience for all our Guests. Please do not forget to recommend us to your Family and Friends. I hope that you will have another opportunity to return with them to Vienna House. We will be waiting for you. Best regards, Tomasz Piórkowski General Manager
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Daftgit wrote a review Apr 2024
Newcastle upon Tyne, United Kingdom90 contributions45 helpful votes
5.0 of 5 bubbles
Stayed here from 11th - 13th April 2024 with my fourteen year old son. Great location, a short walk from a large shopping centre, bars, pubs, shops and restaurants. Outside there is a taxi rank and tram stops nearby. The hotel is modern and very clean with its own bar and restaurant with inside and outside seating.

Quick check-in by a friendly receptionist, two key cards and directions to our first floor room. Room 116 is twin room with ensuite facilities (bath, seperate shower, toilet and wash basin). The room had two single beds (really comfortable), a large tv, a desk with chair, two comfortable chairs and a small table. The room also had plenty storage (wardrobe, shelves etc) and came with a safe (no extra charge).

Overall, a very pleasant stay, only slightly let down by the fact that our room overlooked the main road (noise from passing traffic, emergency vehicles and trams). The new occupants of the room next door 115 (also British), didn't know the meaning of consideration for the noise they made between 0035hrs and 0220hrs on our last morning.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Book a room which overlooks the square - much quieter than a room which overlooks the main...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Vienna House By Wyndham Andel's Cracow
Responded 17 Apr 2024
Dear Kev, Thank you for this review of your recent stay. It's heartening to learn that our strategic location, complemented by the convenience to a variety of shopping and dining options, as well as public transportation, contributed to a memorable visit. Our dedication to a clean and modern aesthetic is something we take great pride in, so your comments affirm our efforts. We regret to hear about the disturbance caused by traffic noise. While our rooms are soundproof, the vibrant cityscape can occasionally make its presence felt. We hope this did not detract significantly from the comfort provided by your room's amenities. For future stays, we would recommend considering our courtyard view rooms, which tend to be quieter. Your commendation of the swift and amiable service at check-in is greatly appreciated, as is your enjoyment of the room's comfort and features. We're delighted that these aspects of your stay were noteworthy. As we strive to create a welcoming atmosphere for all our guests, it's disheartening to learn of any disruptions, and we apologize for any inconvenience caused by other guests during your stay. We hope to welcome you back. Best wishes, Hubert Chołocińśki, Operation Manager
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cybermd wrote a review Jul 2022
Highlands Ranch, Colorado242 contributions73 helpful votes
+1
5.0 of 5 bubbles
This hotel was just about perfect. Only a 3- block walk to the largest medieval square in Europe and a $2 FreeNow app (cheaper than Uber) taxi ride to Wawel Castle, Schindler Museum, and the amazing Jewish quarter. The rooms are decent sized and very well sound-proofed. Each guest can pick a plant to care for during their stay. You are given a reward if you decline full daily housekeeping. Staff at the front desk and restaurant speak great English and were very helpful. The buffet is great with lots of fresh fruit and the best fish I had in Poland. The shower actually has a door and the AC was great. Views are wonderful.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Taxis drop you off 1/2 block away for some strange reason
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomasz Piórkowski, General Manager at Vienna House By Wyndham Andel's Cracow
Responded 1 Aug 2022
Dear Guest , We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John M asked a question Sept 2022
How much is breakfast
John M asked a question Sept 2022
How much is breakfast
Answer from Jason S
Haslemere, United Kingdom157 contributions34 helpful votes
The easiest way to book a transfer to the hotel is to use krakowshuttle. I am unable to enter a link to this taxi co pang here, so just google krakow shuttle They will wait for you at the airport arrivals with a name card and you can book & pay online. As far as I know, the hotel will not do this for you.
along0111 asked a question Sept 2018
Detroit, Michigan437 contributions176 helpful votes
Is there a smoking area at your establishment?
Answer from Brian P
Manama, Bahrain591 contributions85 helpful votes
There is no smoking area in the hotel, you can sit outside in either the bar or restaurant. The restaurant is covered incase it's raining.
Daftgit wrote a tip Apr 2024
Newcastle upon Tyne, United Kingdom90 contributions45 helpful votes
5.0 of 5 bubbles
"Book a room which overlooks the square - much quieter than a room which overlooks the main road/tram lines. "
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Birger K wrote a tip Apr 2024
Gustrow, Germany3 contributions
5.0 of 5 bubbles
"Arriving by car was a bit challenging. Entry to the car park on the left side of the hotel."
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Dream524101 wrote a tip Feb 2024
Hereford, United Kingdom1 contribution
5.0 of 5 bubbles
"Easily get the train to and from the airport for roughly £3!"
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174rickm wrote a tip Dec 2023
4 contributions2 helpful votes
5.0 of 5 bubbles
"very close to train station -there is a short cut beteen old station and new station avoiding going through shopping centre -star bucks opp"
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Ornela R wrote a tip Oct 2023
Santiago de Compostela, Spain2 contributions
5.0 of 5 bubbles
"If you go with children, you won´t have cocoa in the restaurant of the hotel. "
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Not the right property for you?
There are more places to choose from in the Krakow area.
PRICE RANGE
£79 - £121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andels hotel krakow, andels krakow
FORMERLY KNOWN AS
Andel's Hotel Cracow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
NUMBER OF ROOMS
159
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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VIENNA HOUSE BY WYNDHAM ANDEL'S CRACOW - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Vienna House By Wyndham Andel's Cracow
Which popular attractions are close to Vienna House By Wyndham Andel's Cracow?
Nearby attractions include Womai (0.3 miles), Fear Factory (0.1 miles), and St. Florian's Gate (0.2 miles).
What are some of the property amenities at Vienna House By Wyndham Andel's Cracow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Vienna House By Wyndham Andel's Cracow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vienna House By Wyndham Andel's Cracow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vienna House By Wyndham Andel's Cracow?
Yes, a parking garage is available to guests.
What are some restaurants close to Vienna House By Wyndham Andel's Cracow?
Conveniently located restaurants include Baqaro Rakowicka, Royal Curry Indian Cuisine, and Artesse Restaurant.
Are there opportunities to exercise at Vienna House By Wyndham Andel's Cracow?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Vienna House By Wyndham Andel's Cracow have airport transportation?
Yes, Vienna House By Wyndham Andel's Cracow offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Vienna House By Wyndham Andel's Cracow located near the city centre?
Yes, it is 0.7 miles away from the centre of Krakow.
Are any cleaning services offered at Vienna House By Wyndham Andel's Cracow?
Yes, dry cleaning and laundry service are offered to guests.
Does Vienna House By Wyndham Andel's Cracow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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