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Vienna House Andel's Cracow

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Traveller (773)
Room & Suite (526)
Dining (72)
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Overview
  • Excellent65%
  • Very good30%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(226 reviews)
“oscars bar”(20 reviews)
“great hotel”(137 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,925)
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1,021 - 1,025 of 1,347 reviews
Reviewed 18 July 2011

We visited Krakow with two friends last week and stayed at Andel's Hotel. This proved to be an excellent choice as the hotel was in a superb position for walking to the old square (under 10 mins), the railway station (opposite in the square) and...More

Thank Robbez
Response from andels6600100, General Manager at Vienna House Andel's CracowResponded 16 August 2011

Dear Guest, Thank you for giving us feedback regarding your stay at the andel’s Hotel Cracow. We are very glad that you had a pleasant stay at our hotel. Your feedback is very valuable for us as it helps us to continuously improve our services....More

Reviewed 18 July 2011

Any hotel is only as good as it's staff and the staff at the Andels Hotel are first class. the building itself is fantastic but the stay there was made even better by the attention to detail of the staff and general running of the...More

Thank JeffBlythin
Response from andels6600100, General Manager at Vienna House Andel's CracowResponded 16 August 2011

Dear Guest, Thank you very much for choosing our hotel and for your feedback. We are happy to read that you had such a good stay in our house. We have passed your positive comment to our employees, as satisfied customers are the best motivation...More

Reviewed 17 July 2011

We are doing a 5 week train trip around eastern Europe. It was great to be able to get off the train and walk to our hotel. It is an ultra modern hotel. The Internet is great, which made getting in touch with the USA...More

Thank MarianCWright
Response from andels6600100, General Manager at Vienna House Andel's CracowResponded 16 August 2011

Dear Guest, Thank you very much for choosing our hotel and for your feedback. We are pleased you enjoyed our services and our amenities throughout the hotel. Please take our apology for the inconvenience you have faced with the car service. We have forwarded your...More

Reviewed 7 July 2011

If you ever want to visit the lovely city of Krakow, Andel's is in a good central location, and although Andel's is not cheap, neither is the quality of this lovely hotel. Would we stay there again? DEFINITELY!More

Thank 110,416
Response from andels6600100, General Manager at Vienna House Andel's CracowResponded 16 August 2011

Dear Guest, Thank you very much for your very positive feedback. We would like to thank you for choosing andel’s Hotel Cracow. We are happy to read that you liked the hotel and the location. We hope to welcome you back on your next trip....More

Reviewed 6 July 2011

Stayed at Andels with my wife who is disabled. probably the most wheelchair friendly hotel we have ever stayed at. Add to that the customer service, frienliness and efficiency of the staff and the result was one of our most memorable short city visits in...More

1  Thank kellyjp1
Response from andels6600100, General Manager at Vienna House Andel's CracowResponded 16 August 2011

Dear Guest, Thank you for staying at andel´s Hotel Cracow. As we consistently want to provide superior customer service, your comments are very important to us. It is great to read that both service and staff were great. We are looking forward to welcome you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$105 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Krakow
#10 Business Hotel in Krakow
#21 Romantic Hotel in Krakow
#22 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$105 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Krakow
#10 Business Hotel in Krakow
#21 Romantic Hotel in Krakow
#22 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (773)
Room & Suite (526)
Dining (72)
Pool & Beach (1)
Amenities (82)
Business Centre & Event Rooms (4)
Questions & Answers
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MM8803
15 April 2018|
AnswerShow all 7 answers
Response from Alinar77 | Reviewed this property |
Yes
1
Vote
kincab
18 March 2018|
AnswerShow all 2 answers
Response from Gastronomic_Gal | Reviewed this property |
I booked my Auschwitz and Salt Mine trip before I left the UK using Viator. The local provider of the tour was Cracow Local Tours (CLT), and they were very good and picked my friend and I up from the hotel. Would... More
0
Votes
Room Tips
"Rooms at rear of hotel look over a lovely square"
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"Our rooms were overlooking the square, which I suspect might be quieter than those over the street."
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"Stay in higher floors for quiet"
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"Get a room as high up as you can and in the back away from the trolley noise!"
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