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SPA & Wellness Hotel Diament Ustron

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SPA & Wellness Hotel Diament Ustron
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213 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Budapest, Hungary
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2016

The hotel is quite clean, the staff is all right and the restaurant is very nice. On the other hand it is a pretty old building, very noisy everywhere and they keep the room fridge locked! The pool itself and the welness area is disappointingly small, it is just not a spa hotel actually. It was OK for a conference,... More 

Helpful?
Thank handy06
Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament Ustron, responded to this review
Google Translation

Witam, dziękujemy za opinię. Pana opinia jest dla nas bardzo cenna. Bedzie nam bardzo miło móc gościć Pana ponownie. Pozdrawiam... More 

Walsall, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2015 via mobile

A disappointing stay. A very very busy and noisy hotel. Upon booking there was no information that it was predominantly a family hotel. There were many screaming children all around the hotel allowed to roam freely, running around. The food was basic. The first evening was like a Butlins camp; people scrabbling over food and you couldn't walk back to... More 

Helpful?
Thank Brittany B
Market Harborough, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 September 2015

Superb location with views of mountains, Rooms clean and comfortable, excellent hot and cold food for breakfast. Swimming pool, sauna plus other treatment rooms. Staff with whom I spoke all understood and spoke English. Great hotel with children's play area.Plenty of car parking spaces.

Helpful?
Thank MarketHarboroughJan
Kalajoki
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2015 via mobile

Dear All, Extremely nice, clean, quiet Hotel. Location near mountain with nice view to valley and south. Nice restaurant, good restaurant and bar. Local restaurants near and on the top of mountain nice restaurants and views.

Helpful?
Thank Poopi100
Krakow, Poland
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 December 2014

I was sceptical due to initial problems with my booking and the fact that parking place is charged extra, also the building seemed a bit run down (divided into 3* and 4* part). All in all, it turned to be a good stay. Big, well equipped room, with spacy bathroom. It could have been better cleaned though! Well working wifi... More 

Helpful?
Thank kenny_krk
Anna M, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Our guests with children we can offer a paddling pool with heated water. Kind regards, SPA & Wellness Hotel Diament Ustroń More 

Czestochowa, Poland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2014

Bardzo miło wspominam pobyt w hotelu, profesjonalna obsługa nastawiona na klienta. Pokój odnowiony, łazienka mogłaby być w lepszym standardzie, ale nie można na nią narzekać. Wyśmienite śniadania, bardzo urozmaicone menu, przy braku czegoś obsługa bardzo szybko reaguje i dostosowuje się do prośby. Centrum wellness bardzo dobrze przygotowane. Basen i siłownia przestronne. Świetna lokalizacja i piękny widok z okien. Very fond... More 

Helpful?
1 Thank d_budzikur
Agata D, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review
Google Translation

Szanowny Gościu, dziękujemy za pozostawioną opinię. Codziennie dokładamy wszelkich starań, aby nasi goście byli zadowoleni z pobytu w naszych hotelach.... More 

Warsaw, Poland
Level Contributor
87 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 9 December 2012

As said hotel main advantage is great view from the pool. It is nice area for children (with nice pool for children) however not very large area. If you want to use sauna you have long walk from swimming pool and Jacuzzi next to saunas - very sophisticated but not really working and little disappointing. It is bit awkward that... More 

Helpful?
3 Thank Maciej Z
Agata D, Marketing Specialist at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Maciej Z, thank you for your feedback. Our hotel is composed of two buildings, which are connected. One part is 4 star - there are rooms of higher standard, and second part is 3 star standard. Each opinion is very important for us, so thank you for yours. We hope to see you again. Best regards, Spa & Wellness... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Modern SPA hotel in the heart of Silesian Beskid• bi - level apartment ideal for families• conference center• SPA rooms• indoor swimming pool and "Sunny Meadow"• jacuzzi, sauna• massages and beauty treatments• restaurant • playground and play area for children• bikes rental for the whole family• attended car park• complimentary internet access ... more   less 

Additional Information about SPA & Wellness Hotel Diament Ustron

Address: ul. Zdrojowa 3, Ustron 43-450, Poland
Region: Poland > Southern Poland > Silesia Province > Ustron
Price Range: £32 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SPA & Wellness Hotel Diament Ustron 4*
Number of rooms: 44
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Questions & Answers

Questions? Get answers from SPA & Wellness Hotel Diament Ustron staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the -1 floor you can get a garden connection with table, chairs and beautiful view.”
 of 5 bubbles handy06, 11 Oct 2016 | Read review
“Check on the web site. I e-mailed and asked for a room with view and balcony”
 of 5 bubbles MarketHarboroughJan, 23 Sep 2015 | Read review
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