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Mercure Jelenia Gora

Traveller (130)
Room & Suite (65)
Pool & Beach (12)
About
Location
Cleanliness
Service
Value
Located in Jelenia Gora, close to the border to the Czech Republic and Germany, at the foot of the picturesque Karkonosze mountains. Good starting point for sightseeing and skiing. 188 modern rooms, restaurant, terrace, meeting rooms, parking, indoor swimming pool, sauna.
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Property amenities
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Pool
Spa
Free Parking
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Reviews & more
326Reviews
179Photos
1Q+A
9Room tips
Traveller rating
  • 64
  • 144
  • 88
  • 22
  • 8
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Popular mentions
I arrived back from this hotel yesterday after a 7 night stay. I absolutely loved it, this hotel is excellent,I could not have asked for more. The staff are so helpful and friendly all of them, the food was so good too, the breakfast buffet had almost everything you could think
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Being going to this Hotel for a number of years when visiting family in the area. Was pleased to see it had been updated, but alas only the entrance and lobby area. The rooms have a fridge plus point and there it end, very small and stifling hot with no air conditioning at all.
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After three years I came again in this hotel in Jelenia Góra. After the refurbishment all the hotel looks in mercure standards. Nice and clean room. Very good breakfast with a lot of options. Good quality of restaurant.
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Plus: There is a swimming pool and people give good service. Minus: Room is very small, no air conditioning. Shower sometimes has cold water; if there was warm water, it was „mildly“ warm and then hit cold again. The „cocktails“ at the bar are very very bad. Better take a beer
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Review collected in partnership with Accorhotels.com
Whilst the lobby is quite new and fresh looking, the rooms themselves are a little bit dated but still functional. Breakfast is good. The hotel location is also in a relatively quiet spot as well. However, the picture quality of the in-room TV, as well as in the downstairs
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Willkommensgeschenk
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12345613
"rooms with interieur garden view...the best"
"Rooms are not huge, but also not tiny. The bathroom was well equipped with shampoo and conditioner. There was also a magnifying mirror and hair dryer."
"I think any of the rooms would be good."
"- get the appartment - WiFi in the room was quite poor. If you need to use it, go to the hotel lobby."
"Great Cake shop behind the hotel, try the apple cake...mmmm. Petrol station great for snacks 24hrs when hotel restuarant and room service are closed."
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12
PRICE RANGE
US$38 - US$66 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvinceJelenia Gora
NUMBER OF ROOMS
188
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