DoubleTree by Hilton Wroclaw
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DoubleTree by Hilton Wroclaw

Traveller (460)
Guest room
Room & Suite (220)
Breakfast Area
Dining (76)

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About

4.5
#6 of 85 hotels in Wroclaw
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
DoubleTree by Hilton Hotel Wroclaw, in the heart of the city and only 10 minutes away from the Old Town Market Square is in the award-winning and futuristic OVO Wroclaw complex which houses exclusive shops, a health center, a spa, restaurants and a casino. Your stay in a modern guest room features a comfortable bed, ergonomic work space, flat-screen TV and WiFi or a Suite for extra space, upgraded amenities, great Slowacki Park views and access to the Executive Lounge with complimentary breakfast and refreshments. Enjoy a relaxed all-day dining at Ovo Bar & Restaurant, our on-site All Day Dining restaurant located on the lobby level. A social hotspot from morning till night, the restaurant also offers breakfast and room service.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Wifi
Paid internet
Sauna
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Polish
Hotel links
Special Offer:Book Now and save 20% off

Location

Ul. Podwale 84, Wroclaw 50-414 Poland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Strachowice Airport
Wrocław Główny Station
15 min
845Reviews14Q+A36Room tips

Reviews
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Detailed Reviews
dennistravelz wrote a review Jul 2023
Schwarzenbek, Germany
Hotel's Favourite
5.0 of 5 bubbles
The hotel is worth a visit. It is very close to several points of interest. Everything in walking distance. The rooms are clean and tidy. I highly can recommend the breakfast. Especially the service team gives a warm feeling of being welcome. Thanks for that!
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 27 Jul 2023
Dear Dennis, Thank you very much for staying with us and for sharing such nice feedback! We are delighted to hear we met all your expectations and you felt welcome! Once more, thank you very much for spending your time and we would be honoured to host you again soon! The Team of DoubleTree by Hilton Wroclaw
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combatgoose wrote a review Jul 2020
Malaga, Spain
5.0 of 5 bubbles
We were relocated last minute from another hotel to the DoubleTree and we couldn’t have been luckier. It looked like the other hotel didn’t pass on the room specification we had booked with them and DoubleTree had originally reserved us a standard room (we had originally booked a premium suite). Since it was our wedding anniversary, we weren’t thrilled about this as the stay was meant to be special.

But we were very lucky to be dealing with Radek who went above and beyond to make sure our stay would be wonderful. We were upgraded to the executive room with access to the executive lounge. His level of customer service was exceptional- once again, thank you, Radek! 🙏

The executive room was bright and spacious with an enormous, extremely comfortable bed (best sleep ever 💤).

Executive lounge service, food and drink quality was great too.

In the fitness suite we only used the swimming pool which was big enough to enjoy a nice swim.

The hotel’s location is great- it is located about 10 mins walk to the old square, right next to a nice park with Panorama Raclawicka and a short walk to the river and Ostrow Tumski islands. Also, if you’re into shopping, Galeria Dominikanska is right across the road.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elzbieta Krasuska, Guest Services / Front Office at DoubleTree by Hilton Wroclaw
Responded 28 Aug 2020
Dear combatgoose, Thank you for sharing your positive comments with us which I have happily passed onto the team. It is always nice when our guests take time out of their busy schedules to offer positive comments. I was so glad to read that you thoroughly enjoyed your stay. Our guests happiness is our top priority. We hope that if future trips bring you back to Wroclaw we now will be you Place To Go. Yours truly, Elzbieta Krasuska Guest Relations Manager
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Chezzabb wrote a review Jan 2020
Newcastle upon Tyne, United Kingdom
5.0 of 5 bubbles
We spent 3 nights at the hotel. Upon arrival we were given the most delightful warm cookies. Breakfast was great with lots of choice. Hotel was very clean.

Spa area.....
The massage was fantastic, the treatment rooms were really clean 10/10.

The pool and steam/sauna the drains needed cleaned as were overflowing so the floor was slimy and smelt. There was also plenty of meat and two veg on display in the steam and sauna which was a bit awkward but gave us a laugh!

Great location, hotel staff were nice. However not a particular friendly vibe in Wroclaw.

The executive bar was lovely with plenty of drinks between 1800-2000 and if you were on your own you could eat the snacks as they had normally chicken, salad and few other dishes.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WRODT, General Manager at DoubleTree by Hilton Wroclaw
Responded 9 Feb 2020
Dear "chezzabb", thank you for your wonderful review! We are delighted to hear that you enjoyed our rich breakfast buffet, the wellness center, our Executive Lounge and cleanliness in the hotel. We appreciate your kind words! It would be a pleasure to welcome you back again soon. Sincerely, DoubleTree by Hilton Wroclaw
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DairyFreeDinerUK wrote a review Oct 2020
Worcester, United Kingdom
+1
2.0 of 5 bubbles
We were looking forward to our stay at the Hilton, unfortunately have been left feeling extremely short changed.

We upgraded to an executive lounge, however after numerous visits discovered that the lounge was not fully operational (e.g. no food served whatsoever and alcohol served intermittently in a very small window). We were advised that this was due to Covid-19, which we have a lot of sympathy for, but surely guests should not still be charged for this?

We were not advised of this at check-in or at time of booking. We raised with the hotel manager who sent one email with an apology, but has since been ignoring my emails requesting a refund for the difference in cost between a standard and executive room. Hilton Head Office have been equally unhelpful and the matter remains unresolved.

We would strongly recommend that potential guests look elsewhere as there are several other superior hotels in the area that do not appear to be taking advantage of Covid-19. This was sadly the most disappointing Hilton Hotel we have stayed in.
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Date of stay: September 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elzbieta Krasuska, Guest Services / Front Office at DoubleTree by Hilton Wroclaw
Responded 26 Oct 2020
Dear Emily, thank you for choosing DoubleTree by Hilton Wroclaw. As I have stated in my emails, all changes to our service are communicated with our guests during reservation and check in process. During check in our team member explained rules and opening hours to all our outlets like restaurant, Executive Lounge, pool. There was also a Welcome Letter handed during this process. We have it ready for our guests in 4 different languages. As I have mentioned in our email conversation, all of the services you paid for in Executive Lounge ie. Breakfast, dinner snacks, alcohol were provided. Due to current Pandemic situation we were forced to make changes of operating in Executive Lounge as follows: - Breakfast is now served in the restaurant as full buffet. For your convenience no extra fee is added - During the day we operate on self- service for tea/coffee and soft drinks. We have limited, for your and our safety, team members. If there is anything missing or you need anything we have a phone available. - During evening Happy Hour (6-8pm) food and drinks are served by our team members. - Executive Lounge is open and available for your comfort from 6am to 11pm I hope this clarifies your concerns and you will consider visiting us in the future. If there is anything else I can help with, please do not hesitate to contact me. Regards, Elżbieta Krasuska Guest Relations Manager
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gil123 wrote a review Oct 2022
Philadelphia
4.0 of 5 bubbles
This place was a bit of a disappointment based on the good reviews. The location is great and an easy walk to Market Square and the Old Town. The parking is tight and grossly expensive for Poland, 95 PLN per night. Checkin was fine (and they seem to have perfected their cookies even better than the typical DT ones!) but there was no real upgrade for Diamond status. They put us on the executive floor in a standard room which is nothing special. Requested (both in advance and upon checkin) a suite upgrade, but they did not provide as they only had the larger OVO suites available. They may have been busy but disappointing as all the other DT and Hilton properties we stayed at in Poland immediately upgraded us to the best suite available. There was also no welcome amenity in the room. The room itself was okay though small; it was modern and clean and comfortable. Bathroom was a little tight and, as in many newer hotels, light switch configuration was almost impossible to figure out. Breakfast buffet was very nice, good selection and quality food. Honestly the biggest shortcoming was the executive lounge. We went there for evening reception and left after a few minutes as it was so bad. There was almost no hot food just some nasty little spring rolls that were cold and barely cooked and a few sandwiches, nuts a few pieces of cheese, etc. No salad or hot food or desserts. The wine was just terrible. There was one bottle of cheap screw-top Portuguese red wine that I poured and after one sip I abandoned as it was absolutely undrinkable (and my wine standards are not that high). We left and decided to avoid the lounge altogether. Really unacceptable for a four or five star property. Then on the way to dinner I noticed that there were two free drink tickets I was given upon checkin for diamond status so we stopped by the bar- and the only choice for the house wine was the same disgusting Portuguese red so we gave up. Aside from the fact that the hotel was providing the cheapest possible wine- why provide an "amenity" for elite status guests that is identical to what they already get for free in the lounge? Seemed just like cost cutting. Otherwise this place is nice but, given that it was the highest priced Hilton property we stayed at in Poland I expected it to have much better elite status recognition and perks, and an appropriate lounge. I wouldn't recommend it if you have Hilton status and value those things; otherwise it's a pretty good choice in a nice city.
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Date of stay: October 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 25 Oct 2022
Dear Valued Guest, Thank you very much for your stay and sharing your extensive feedback that would help us improve our services. We have just passed all your comment to the relevant departments and will do our best to eliminate the shortcomings in the future. Once more, thank you for spending your time and we wish we had the chance to host you again! Best regards, The Team of DoubleTree by Hilton Wroclaw
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tom wrote a review Apr 2022
Surrey, United Kingdom
5.0 of 5 bubbles
I’ve really enjoyed my stay at the DoubleTree Wrocław.

This hotel is located minutes away from the shopping centre and the old town, and very close to the riverside area and the Cathedral Island.

My status was recognised and I was upgraded to one of the Deluxe rooms which was very spacious and well cleaned. The staff was very friendly, professional and willing to help. My late checkout request was approved without any issue, making my stay even better and more comfortable as I was able to return to the hotel to refresh and get ready for my flight.

The only minor thing that could be improved are the in-room breakfast cards - it seems like they are out of date in terms of the time availability which resulted in a small issue, but nevertheless, the breakfast was excellent and I was glad to have it in my room later on in the morning after the breakfast was no longer served in the restaurant.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 27 Sept 2022
Dear Tmb989, Thank you very much for your stay and for leaving us the 5/5! We are delighted to hear you had a great stay in our hotel and found the staff nice and friendly! Once more, thank you for your comprehensive feedback and we would love to host you again soon! Best regards, The Team of DoubleTree by Hilton Wroclaw
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Sue G wrote a review Apr 2023
York, United Kingdom
4.0 of 5 bubbles
Really lovely spacious modern reception area. A very nice big room, which was super clean as was the whole hotel . The staff throughout the bar and restaurant were very friendly , polite and attentive. Our meals there were very good . Breakfast was amazing with everything you could possibly think of laid out , for you too choose, along with a chef cooking eggs to how you would like .
The Executive lounge was an experience ! We sat and watched how many people took total disregard to the lounge , with platefuls of food and bottles of beer and wine , out of the lounge, to there room and returning to repeat several times , the poor waitress could not keep up with re stocking . Also I recommend not to sit near to the unisex toilet as each person forgets to shut the door , so if you sat near there you have a lovely view and aroma of whats inside .
Be prepared ,if wanting to go and view the pool , we were welcomed with a very annoyed, rude, pool receptionist that told us we couldnt view the pool unless we were going in it and wasnt allowed pass the barriers ! Hence to say we didnt go for a swim , due to the attitude and feeling not welcome .
A short walk to the centre which was handy .
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Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: If you want to see the pool , you have to go in . cannot just view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 11 Apr 2023
Dear Guest, Thank you very much for your booking with us and for sharing your valuable feedback. We are delighted to hear that you enjoyed our breakfast buffet, noticed the high standards of cleanliness as well as found the staff nice & friendly. Once again, thank you for spending your time and we would be honoured to host you soon again. Best regards, The Team of DoubleTree by Hilton Wroclaw
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Freddie332020 wrote a review Feb 2020
5.0 of 5 bubbles
Modern hotel, located a 10 minute walk away from the market square. Highly recommendable, with great beds and amazing pillows and big rooms, making it a very comfortable stay. The breakfast is also great, with fresh fruit and a Müsli selection, all sorts of cheeses and hams, eggs, beans, pancakes, omelette station ... there’s nothing I can think of that was missing from that buffet! They even had instant noodles, rice and kimchi if that’s what you prefer for breakfast. Also, it’s connected to a spa and gym facility which are also great.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WRODT, General Manager at DoubleTree by Hilton Wroclaw
Responded 8 Mar 2020
Dear "Freddie332020", we truly appreciate you took the time to write a review on your recent stay at the DoubleTree by Hilton Wroclaw. We are really excited that you have enjoyed your breakfast while staying with us. It`s a pleasure to hear that you were fond of a variety of our breakfast items. We do our best to make a beginning of our guest`s day as pleasant as possible. We also appreciate your kind words regarding our wellness center and the gym. Thank you again for your recent visit and hope to see you again soon. Sincerely, DoubleTree by Hilton Wroclaw
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ageremek wrote a review Sept 2021
London, United Kingdom
4.0 of 5 bubbles
Overall it’s a good hotel but definitely not a five star. Very good location,comfortable specious-rooms and good breakfast. It is more business oriented hotel than leisure. They are too much focus on the rules and regulations instead of great customer service to make sure they guest can enjoy and relax. Leisure/spa area is very small in therms of space and equipment , small swimming pool, one jacuzzi, two small saunas ( one of them wasn’t working), only three lounge beds. On our first day staff were incredibly formal, not very approachable. It almost felt like on a military camp. On the second and third day they were absolutely wonderful, very friendly, polite, helpful . Weekend staff seems to be more relaxed ( still very professional) you can approach them with anything and they were very happy to help/assist you. Therefore, I have a mixed feeling about this hotel, not too good and also not too bad.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 17 Sept 2021
Dear Ageremek, Thank you very much for staying with us and leaving your feedback that will help us master our services. We are very sorry for the inconvenience with the staff on your first day. Please, be aware that we are operating under exceptional circumstances of pandemic, and that is why we are focused so much on the rules and regulations, as we are aware of the responsibility we are shouldering to make everybody safe and healthy. Once again, thank you for spending your time and we really hope for the chance to host you again! Have a nice day! Best regards, The Team of DoubleTree by Hilton Wroclaw
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paulokokay wrote a review Sept 2023
Sunderland, United Kingdom
+1
5.0 of 5 bubbles
My friend and I stayed here from the 8th to the 11th September 2023. We were visiting Wroclaw to watch the England v Ukraine game as England fans. The hotel itself is very impressive with huge space in the reception area. It also has a large bar and restaurant area with part of it outside. The outside area is in a courtyard with other businesses easily accessible within a few yards.

The staff were extremely helpful and sociable and couldn't do enough for us. This is particularly helpful for me as I'm a wheelchair user. Some particular highlights for me were the bar and restaurant staff. They really look after you and make sure you have whatever you want and tend to your requests very promptly.

I would like to call out particular praise for Roman a lad from Ukraine who was so friendly and even helped me get to the disabled toilet when my friend had disappeared!! Also, the lovely Igor who looked after us across all 3 nights there and even brought up our breakfast room service the next day! He must put some hours in! And lastly not forgetting Ania who I got chatting to on our last night. What a very charming lovely lady. And also special thanks to the two managers we met Jarek and Martin. They even got all the staff to pose with us for a picture on the first night together!

One last thing, thanks for voting us your best customers on the first night! ;-)

Thanks for a magnificent stay, we will definitely come back!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Wroclaw, Other at DoubleTree by Hilton Wroclaw
Responded 18 Oct 2023
Dear Paul, Thank you very much for booking with us and sharing such lovely feedback! It is nice to hear you enjoyed our facilities as much as with the staff. We are extremely happy that you & your friend had a nice stay in our place and felt looked after, whereas your visit brought our team members lots of joy. ;-) Once again, thank you for your kind words and we would love to host you again soon! Best regards, The Team of DoubleTree by Hilton Wroclaw
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linda f asked a question Jul 2022
Wrexham County, United Kingdom40 contributions17 helpful votes
hi how far from the river are you and the nice riverside park
Answer from stephen mcgrath
Liverpool, United Kingdom
It's right by the park and about 5 or 6 minutes from the river if you stay there you won't be disappointed it's a fantastic hotel
Answer from turkeytraveller54
Newcastle upon Tyne, United Kingdom311 contributions80 helpful votes
Hi if you book a executive lounge you don’t need to book breakfast. You can get breakfast in the executive lounge included in booking a executive room
Samantha R asked a question Feb 2018
Swansea, United Kingdom1 contribution2 helpful votes
Hi, Is there a shuttle from the airport and is there a charge?
Answer from 22Dubia
Marbella, Spain96 contributions20 helpful votes
Yes but we used Ryba taxi which were cheaper and excellent. You can book them on line . There are some amazing restaurants there 😁
PerthSaintee asked a question Oct 2017
perth26 contributions11 helpful votes
Is there ironing facilities in the rooms?
Answer from Nadav S
Haifa, Israel122 contributions43 helpful votes
Yes
theresa m wrote a tip Jan 2024
Dublin, Ireland50 contributions46 helpful votes
4.0 of 5 bubbles
"The massage is amazing"
Read full review
Shabnam W wrote a tip Aug 2023
3 contributions
3.0 of 5 bubbles
"You have to be naked to use the sauna or steam room, so be warned!"
Read full review
Kadir Furkan İLÇİ wrote a tip Apr 2023
Belek, Türkiye28 contributions2 helpful votes
1.0 of 5 bubbles
"Staff is not helpful, prepare yourself before you come."
Read full review
Sue G wrote a tip Apr 2023
York, United Kingdom30 contributions10 helpful votes
4.0 of 5 bubbles
"If you want to see the pool , you have to go in . cannot just view."
Read full review
Brendan T wrote a tip Jan 2023
4 contributions
5.0 of 5 bubbles
"Gym is the regular Hotel gym. Larger gym at Holmes Place requires a small payment."
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Not the right property for you?
There are more places to choose from in the Wroclaw area.
PRICE RANGE
£95 - £120 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvinceWroclaw
NUMBER OF ROOMS
189
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON WROCLAW - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about DoubleTree by Hilton Wroclaw
Which popular attractions are close to DoubleTree by Hilton Wroclaw?
Nearby attractions include Let Me Out Escape Room (0.2 miles), Panorama Racławicka (0.2 miles), and St Elizabeth of Hungary Roman Catholic Parish (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Wroclaw?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Wroclaw?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Wroclaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Wroclaw?
Yes, a parking garage is available to guests.
What are some restaurants close to DoubleTree by Hilton Wroclaw?
Conveniently located restaurants include PINTA Wroclaw, Campo Modern Grill, and Drevny Kocur.
Are there opportunities to exercise at DoubleTree by Hilton Wroclaw?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is DoubleTree by Hilton Wroclaw located near the city centre?
Yes, it is 0.7 miles away from the centre of Wroclaw.
Are any cleaning services offered at DoubleTree by Hilton Wroclaw?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Wroclaw?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Wroclaw offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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