Novotel Wroclaw Centrum
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Novotel Wroclaw Centrum

Ul. Powstancow Slaskich 7, Wroclaw 53-332 Poland
Traveller (453)
Morgendlicher Blick aus dem 8. Stock zum Skytower
Room & Suite (213)
Dining (96)
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About

4.5
#3 of 85 hotels in Wroclaw
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The modern design of the Novotel Wroclaw Centrum hotel gives it an extraordinary trendy atmosphere. Our guests can enjoy delicious meals at the Novo2 lounge bar and relax after a long day in the fitness center or sauna. The hotel staff are very passionate about their work and aim to make your stay unforgettable. Its modern conference area makes it the ideal place for business meetings. The hotel features 192 rooms with modern facilities and a car park for an additional fee.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Business
Languages Spoken
English, German, Polish

Location

Ul. Powstancow Slaskich 7, Wroclaw 53-332 Poland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Strachowice Airport
Wrocław Główny Station
11 min
858Reviews11Q+A20Room tips

Reviews
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Detailed Reviews
BaselLisa wrote a review Aug 2021
Basel, Switzerland
4.0 of 5 bubbles
1km away from the railway and bus stations.

Not a great reception: we walked in through a noisy lobby where people were playing table football; it was like arriving in a youth hostel! At reception there was a young man on the phone who didn’t acknowledge our presence and didn’t even make eye contact with us. His colleague came after a few minutes and checked us in but it was quite perfunctory. What a difference in the morning checking out: the young, well-dressed man was so professional and helpful… the difference was night and day. First impressions matter. We ran into the first receptionist the next day and he was much more friendly and obliging.

As it was late when we arrived and we knew that the in-house restaurant, Nova, would be closing at 10pm, we dropped our bags in our room and headed straight back down to the restaurant. There was no one there so we approached a chef and then a waiter. After a few panicky minutes thinking that we might be too late to eat, we were told we could order at the bar. Luckily the young woman at the bar was charming, helpful and professional. Our evening was saved! Still, the restaurant is in the lobby area so we had the youth hostel atmosphere whilst enjoying our dinners (which were copious and tasty).

For a few zloty more, we went for a comfortable superior room, larger than the standard one, and this came with breakfast and a welcome drink. This is well worthwhile because we found we could choose anything on the drinks menu. Our room was quiet, modern, a cool design and had everything we needed: a safe, fridge, iron, nice bathroom with the toiletries I love, Nespresso machine.

Really great breakfast buffet with a huge selection of tasty, fresh food that was constantly replenished by the staff.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 17 Aug 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sebastian Marona General Manager
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Michai wrote a review Nov 2020
5.0 of 5 bubbles
Despite COVID-19 hotel looks clean and safe. Many solutions like disinfectants (you can find it everywhere), served buffet and room cleaning “on request”. Due to limited number of people in fitness area you have to book it in advance (during my stay all evening time slots were already book). However very nice staff in restaurant and reception! Parking extra paid but not expensive.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at Novotel Wrocław Centrum. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona, General Manager
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Giorgos wrote a review Aug 2022
Athens, Greece
5.0 of 5 bubbles
(+) Friendly stuff speaks English. We were offered the executive room at the top floor at the price of the standard. Room includes A/C, Mini Bar, large TV, great lighting, large bed with good mattress, many bathroom amenities, hairdryer, ironing equipment, bathrobe, slippers and more. Brekfast was awesome, one of the best we've ever had. A few of activities for children are aavailable, such as a small inner playground for the younger ones and video games and table soccer for the older ones. Parking is available inside the hotel's area with a fee of aroung 15 euros.
We would happily stay again during our next road trip!
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Date of stay: July 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 10 Aug 2022
Dear guest, Thank you for the great review of our hotel! Appreciation to our hotel for us is the best thing we can get. Your opinion contains so many compliments about our hotel and we really appreciate it! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager
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Jo A wrote a review Dec 2022
Sheffield
5.0 of 5 bubbles
This hotel had all the extra touches to make it a wonderful place to stay. We asked for a high floor quiet room prior to arrival and this is exactly what we got. Check in was smooth and Kinga on reception was very helpful in recommending places to visit during our stay.

The room was lovely. So clean with comfy beds and a powerful shower. It had everything we needed including a mini fridge, safe, ironing board, tea n coffee making facilities and the cutest mugs which you can buy for just 35 zloty each.

We only had breakfast on our last morning. It was quite pricey but it had so much choice and even included a Korean food section.

Location wise the hotel is within walking distance to everything. The main square is approximately 10 minutes walk away and there are some nice bars and restaurants under the railway arches just down the road. If you don't want to walk then the tram stop is close by too.

I would definitely stay here again if I were to visit Wroclaw for a second time
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 14 Dec 2022
Dear guest, Thank you for the great review of our hotel! Appreciation to our hotel and our staff is the best thing we can get. Your opinion contains so many compliments about our hotel. We really appreciate it! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Marona General Manager
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jaa67 wrote a review Sept 2022
Erskine, United Kingdom
+1
5.0 of 5 bubbles
My wife and I visited hotel to celebrate our 30th wedding anniversary. We were pleasantly surprised to be upgraded to an executive room on the 10th floor and equally pleased to receive a bar of chocolate with a message on a postcard to welcome us.
The hotel is very good for all travellers including families and it is spotlessly clean.
We ate breakfast in the restaurant on all 3 days and the foods, drinks and choice available was excellent.
Drinks in the bar were also great.
The hotel is in a great location for exploring Wrocław and only a 15 minute walk to the Town Square.
All of the staff were very friendly and happy to help with any questions.
We had a super time and we would be happy to return.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Nice bars and restaurants under the railway arches across from the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 3 Oct 2022
Dear guest, Thank you for taking the time to share your feedback. We appreciate so much that you shared your experience with us. With this kind of comments our team feel fulfilled and want to keep our service on superior level as much as we can. Work we have done seems so valuable for every of us. We invite You to visit our hotel again in the future:) Sincerely, Sebastian Marona General Manager
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Voytek wrote a review Jun 2023
Dubrovnik, Croatia
5.0 of 5 bubbles
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Novotel Wrocław Centrum
Powstańców Śląskich 7, 53-332 Wrocław
Hotel
That Googler
1163 points
Review not posted
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I love everything about this hotel. But what makes this place special are the people (the lovely staff) who provide the greatest customers experience.
I always feel very welcomed in Novotel where hospitality is recognised with the highest level of European standards.

Initially, I made the booking for two nights but I loved everything about the place so much thus I decided to extend my stay here, in Wroclaw's best hotel.
Because of the fact that I booked only two nights, I had to change the room as I made the booking by only one day in advance. The usual checkout time is 12:00 am. The checking time is 3:00 pm. I checked out at 12:00 but it is very worth mentioning that my next room was ready at 12: 01 am!
Everything was accessible thanks to a very professional and supportive receptionist Ola.

Breakfasts are delicious, I gained a few KG of additional weight because of that! :)

Zosia, Gosia and Zbyszek from the lounge bar + chef Maciej do everything to make the customers feel special on a daily basis.

I highly recommend this Novotel if you are looking for the best experiences during your stay in Wroclaw.
I will be coming back here over and over.

_
Wojciech [ Manchester ]
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 5 Jul 2023
Dear Wojciech, Thank you so much for your amazing review and for choosing to stay at our hotel. We are thrilled to hear that you loved everything about your experience with us. It's wonderful to know that our staff, especially Ola, Zosia, Gosia, Zbyszek, and Chef Maciej, made your stay memorable and provided you with the highest level of customer service. We take great pride in delivering exceptional hospitality and ensuring that our guests feel welcomed and valued. It's fantastic to hear that you found our hotel to be the best in Wroclaw and that you decided to extend your stay because of your positive experience. Your kind words will be shared with our team members, as they strive to make every guest feel special and provide the best experiences. We truly appreciate your recommendation and it means a lot to us that you plan to return to our hotel in the future. We can't wait to welcome you back and provide you with another exceptional stay. Thank you once again for your wonderful feedback, and we wish you all the best. Warm regards, Sebastian Marona General Manager
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KTravel wrote a review Jan 2024
Sofia, Bulgaria
4.0 of 5 bubbles
The hotel is located next to the large Wroclaw city centre and close to the main train and bus station (about 10 minutes walk). The only disadvantage is the poor soundproofing so if the room is located to the main railway, the noise from trains and trams is very annoying. Also because of the price strategy, the hotel is full and it is often hard for the personell to handle it.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: The parking is a bit pricey but the hotel is located near the city centre and close to the public...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 12 Feb 2024
Thank you for sharing your feedback. We appreciate the convenient location near the Wroclaw city center and transportation hubs. We apologize for the inconvenience caused by poor soundproofing, especially for rooms facing the main railway. Please always remember that our team is happy to make room changes if possible. Your insights are valuable, and we strive to enhance our guests' experience. If you trust us again, we hope to present a higher level of service. Best regards, Sebastian Marona General Manager
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Argyridou S wrote a review Aug 2022
CYPRUS
4.0 of 5 bubbles
A very nice, design lobby and breakfast area. The room was nice and clean but rather small for a family of 4 and space was an issue as we were rather packed.

Hotel location is very nice just few ride with tram of 10- 15 mins walk to the central square and Xmas market.

Breakfast was very nice and overall a very good option for Wroclaw.
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Date of stay: December 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 2 Sept 2022
Dear Argyridou, We very much appreciate your comments regarding your stay at the Novotel Wrocław Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank You for every insights You put in your opinion- it is hope to put our service to superior level in order to give our guests comfort zone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager
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Vfrphil wrote a review Feb 2024
4.0 of 5 bubbles
Hotel is a mile or so from the centre of Wrocław. They provide filtered water in the lift lobby’s and a carafe to use in your room. There is a basic fridge in the room along with a kettle. The bed was big but lumpy. The room was very warm, but check the thermostats on the radiator and room temperature.

There is a tram stop 100yards away from the hotel. One stop away is ALDIs if you need anything, you can walk it as it is only 0.4 miles away.

Oh I found a half eaten cheese roll under the bed, not sure how often house keeping look under the bed?
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebastian Marona, General Manager at Novotel Wroclaw Centrum
Responded 14 Feb 2024
Thank you for taking the time to share your feedback about our hotel. We're pleased to hear that you appreciated the convenient location, friendly staff, and room facilities, including the provision of filtered water. However, we apologize for any inconvenience you experienced with the bed comfort and cleanliness under the bed. Can you give us more details about your stay - the dates and the room number you were in? Unfortunately, we have not noted any report of this issue in our complaints report, and we would like to look into the matter further. Our email address: HA073-GR@accor.com. Your comments are valuable, and we will address these issues to improve our services. Thank you for choosing Novotel Wrocław Centrum. We hope to have the opportunity to welcome you back in the future! All the best, Sebastian Marona General Manager
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stevewellsnice wrote a review Feb 2020
Taunton, United Kingdom
5.0 of 5 bubbles
I stayed here for one night only. Would happily stay here again. The room was spacious and clean. Came with tea/coffee facilities, mini bar, hair dryer, ironing board & iron, safe etc and a smart en-suite with a good shower in the bath. The restaurant served us the most delicious food served by very friendly staff. If you have children, this is a great hotel to bring your kids, lots of play space equipped with lots of activities for the kids. Reception staff were very professional and all spoke very good English and are happy to help you. I would recommend this hotel.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from s_marona, General Manager at Novotel Wroclaw Centrum
Responded 14 Feb 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Marona General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chezzabb asked a question Oct 2019
Newcastle upon Tyne, United Kingdom3 contributions1 helpful vote
What does the spa include is their a treatment list?
Answer from Debbie S
North East England, 16 contributions3 helpful votes
Yes,there's a treatment list,didn't use the Spa ourselves but looked good.
Qualitytraveller22 asked a question Jul 2018
Whickham, United Kingdom234 contributions154 helpful votes
I am travelling from the UK. What electricity adaptor do I need?
Answer from DanellaE
Johannesburg, South Africa300 contributions100 helpful votes
European 2 pin plug
Tracy S asked a question Feb 2018
London, United Kingdom
Is breakfast included in the price
Answer from Jafferany
Saginaw, Michigan36 contributions40 helpful votes
Depends upon your booking type
Lynne Carrickfergus asked a question Feb 2018
Carrickfergus, United Kingdom28 contributions16 helpful votes
hi can you advise what time breakfast is served, thank you
Answer from novart13
Warsaw, Poland987 contributions107 helpful votes
From 06:30 till 10:30 am
Andrew B asked a question Jan 2018
darlington uk30 contributions2 helpful votes
Hi do you have pool and sauna for guests? Thanks kb
KTravel wrote a tip Jan 2024
Sofia, Bulgaria13 contributions5 helpful votes
4.0 of 5 bubbles
"The parking is a bit pricey but the hotel is located near the city centre and close to the public transport. Please avoid rooms facing the main railway"
Read full review
Ben1955 wrote a tip Dec 2022
Bristol, United Kingdom202 contributions162 helpful votes
5.0 of 5 bubbles
"speak to reception by email before arrival our room 520 was great very quiet"
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Chris P wrote a tip Dec 2022
Wisbech, United Kingdom14 contributions2 helpful votes
5.0 of 5 bubbles
"the New Delhi Indian restaurant is 4 mins from the hotel and served fantastic food."
Read full review
NoSpoonRequired wrote a tip Oct 2022
Yorks11 contributions8 helpful votes
3.0 of 5 bubbles
"Not too far for a direct walk in to the main square for food and drinks. Beautiful city."
Read full review
jaa67 wrote a tip Sept 2022
Erskine, United Kingdom167 contributions93 helpful votes
5.0 of 5 bubbles
"Nice bars and restaurants under the railway arches across from the hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Wroclaw area.
PRICE RANGE
£57 - £81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wroclaw orbis hotel
FORMERLY KNOWN AS
Hotel Orbis Wrocław
LOCATION
PolandSouthern PolandLower Silesia ProvinceWroclaw
NUMBER OF ROOMS
192
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL WROCLAW CENTRUM - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Novotel Wroclaw Centrum
Which popular attractions are close to Novotel Wroclaw Centrum?
Nearby attractions include Monument to the Anonymous Passerby (0.3 miles), Zoo Team (0.1 miles), and Lamus Pub (0.3 miles).
What are some of the property amenities at Novotel Wroclaw Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Wroclaw Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Wroclaw Centrum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Wroclaw Centrum?
Yes, parking is available to guests.
What are some restaurants close to Novotel Wroclaw Centrum?
Conveniently located restaurants include U Gruzina, Pizza Si, and Kuchnia Marche Świdnicka.
Are there opportunities to exercise at Novotel Wroclaw Centrum?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Novotel Wroclaw Centrum have airport transportation?
Yes, Novotel Wroclaw Centrum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Wroclaw Centrum located near the city centre?
Yes, it is 0.7 miles away from the centre of Wroclaw.
Are any cleaning services offered at Novotel Wroclaw Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Wroclaw Centrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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