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Leonardo Royal Hotel Warsaw

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Leonardo Royal Hotel Warsaw
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445 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Riyadh, Ar Riyad, Saudi Arabia
Reviewed 28 September 2015

I have never seen this unfriendly staff. They don't know how to serve people. They even can't speak proper English. The person who cleaned the room just made the beds and wiped the BATHROOM. I indeed excepted little better in A 4-STAR HOTEL. The breakfast was good and the space was okay. But improvement needed.

Thank armaan215
Reviewed 27 September 2015 via mobile

Nice hotel trying to be better. Staff is helpful. The Hilton just down the street has a nicer lobby and adjoining areas. About a 30 minute stroll to old town. Rooms are clean and bed is comfy. Breakfast has a nice selection of fruits, cheeses, meats, and other items. BUT THE SCRAMBLED EGGS ARE TOO RUNNY!! Train the staff to...

Thank Jeffery H
Aarhus, Denmark
Reviewed 26 September 2015 via mobile

Never have I seen a more arrogant and indifferent staff, totally unaware of what service is. Speaking barely English, and can not even answer questions about the hotel Leisure Facilities and opportunities, such as laundry. Superficial cleaning, and lack of replenishment of towels and more.

Thank TheTravellingDane
Reviewed 13 September 2015 via mobile

We stayed at this hotel 4 nights. The cleaning was just making the bed, we had to ask for new towels and more. Breakfast was low standard and not good. They did not speak so good English and could not provide u with any tips of restaurants or bars. They have been soooo kind when they gave this hotel 4...

Thank larsd0tter
Brisbane, Australia
Reviewed 11 September 2015

Hotel is great, we had no problems with hot or cold water (perhaps the person writing that review hit the off button on the shower by accident?). Local restaurants within a block or two include two top rated Tripadvisor Polish traditional restaurants, two Italian restaurants plus one more in the hotel itself. There are five more restaurants at the nearest...

Thank HenknAnnie
Reviewed 11 September 2015 via mobile

Great value for money, big and comfortable rooms, and not far from the center. Highly recommend it for business trips. Haven't tried the breakfast because there is a great and cheap coffee shop nearby with very nice bread, croissants and lattes.

Thank João M
Cluj-Napoca, Romania
Reviewed 10 September 2015 via mobile

Location is near to very good restaurants (Red Hog, Folk Gospoda)....everything's in best shape ... Lobby, rooms... Luxurious...this is why I am amazed by the low ranking reviews here... Room is large and impecable... Breakfast is rich and a good choice. I stayed at 24th floor with an amazing view.

Thank Csabaclujanu
London, United Kingdom
Reviewed 9 September 2015

Clean entrance but check in staff who are clearly disillusioned with no desire than to be polite but nothing more than doing my job. To make it worse which is where this review really comes from. To access wifi you need to have a Facebook account or gmail. I have an apple iCloud mail address and traveling on a longish...

Thank Stuart L
Utrecht, The Netherlands
Reviewed 8 September 2015

It is not in center of Warsaw, far away from first metro station. If someone is going to visit Warsaw it is better to find a hotel somewhere close to old town. The nearest restaurant are 1 Km away and it is boring to walk there every day! I was there for a conference and in the ads on website...

Review collected in partnership with this hotel
Thank kaviani_saman
Christchurch, New Zealand
Reviewed 21 August 2015 via mobile

Right, I was going to write it is an ok place, basics are good, but yesterday they cut the water off for "planned maintenance" for the whole day and then it doesn't come back! So they moved me from 26 to 24th floor, and just before my checkout there is no water again! "But there was information at the reception"...

3Thank stephen2d

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04/06/2017 05/06/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is located less than 1.400 metres from the Central Station (“Warszawa Centralna”) and the Palace of Culture and Science, about 10 minutes walk from the "Złote Tarasy" shopping centre and only 500 metres away from the Warsaw Uprising Museum. The hotel is close to both the main administrative and business spots in Warsaw as well as to the major shopping centres of the capital city, among others: Złote Tarasy, CH Klif and Arkadia. In front of the hotel there is a Veturilo city bike docking station, where you can rent a bike in the period from March to November. ... more   less 

Additional Information about Leonardo Royal Hotel Warsaw

Address: Grzybowska 45, Warsaw 00-844, Poland (Formerly JM Hotel Warsaw Center)
Region: Poland > Central Poland > Mazovia Province > Warsaw > Mirów
Price Range: £52 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Royal Hotel Warsaw 4*
Number of rooms: 178
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Hotel Style:
#24 Luxury Hotel in Warsaw
#32 Business Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Royal Hotel Warsaw staff and other travellers.
2 questions
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Ayr, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very bad service and unfriendly staff”
Venkie9910, 19 May 2017 | Read review
“The views are not the main attraction so any upper floor would do.”
deezee2, 2 May 2017 | Read review
“The higher the better”
WalterKuhn, 26 Oct 2016 | Read review
“all the same i think”
Ahmed_Hamed, 27 Sep 2016 | Read review
“go for the top floors”
SinziMaioreanu, 7 Jul 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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