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Rixwell Gertrude Hotel

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Traveller (263)
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Room & Suite (331)

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About

#39 of 115 hotels in Riga
Location
Cleanliness
Service
Value
Discover the hidden gem of Riga at Rixwell Gertrude Hotel, nestled within the central area of the city. Housed in a beautifully restored nineteenth-century Art Nouveau building, our hotel perfectly combines history with modern comforts. Indulge in the spaciousness and brightness of our 79 well-appointed rooms, meticulously designed to offer you a comfortable and relaxing stay. With excellent soundproofing, you can rest assured that tranquility awaits you after a day of exploration. Families with children will find our hotel particularly appealing, as we strive to cater to the needs of all our guests. Riga, a city steeped in European heritage and authentic charm, awaits your discovery. Lose yourself in the enchanting parks, awe-inspiring churches, picturesque canals, and stunning Art Nouveau buildings that grace the cityscape. At Rixwell Gertrude Hotel, we understand the spirit of Riga and strive to embody it in every aspect of our hospitality. Whether your visit to Riga is for business, leisure, social engagements, or a family getaway, our commitment to providing you with the highest quality of hotel services remains unwavering. We believe that even the smallest details matter when you're traveling, and we're dedicated to ensuring your stay is nothing short of exceptional. At Rixwell Gertrude Hotel, we speak the language of the city and its people. Allow us to be your home away from home, where you can experience the true essence of Riga and create lasting memories. Book your stay with us today and let us show you why Rixwell Gertrude Hotel is the perfect choice for your Riga adventure. We look forward to welcoming you with our warm hospitality and impeccable service.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Meeting rooms
Facial treatments
Baggage storage
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Taxi service
Foot massage
Full body massage
Massage
Neck massage
Waxing services
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Classic
Residential Neighbourhood
Languages Spoken
English, Russian, Latvian
783Reviews11Q+A53Room tips

Reviews
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sallyann68 wrote a review Feb 2024
Bournemouth, United Kingdom61 contributions59 helpful votes
great location very clean warm tea coffee comfy beds 15 min walk to newtown same to old town great markets mac donalds in town... good continental breakfast nice resteraunts close by especially wok and curry try the hunny chicken .. friendly staff cosy room
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Date of stay: January 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Janis Vinerts, General Manager at Rixwell Gertrude Hotel
Responded 9 Feb 2024
Dear Sallyann68, Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed the great location, cleanliness, warm tea and coffee, and comfy beds. It's wonderful that you found the proximity to both the new town and old town convenient, and that the local markets and restaurants added to your overall experience. We're pleased that you appreciated the continental breakfast and the cozy room. Your recommendation of the honey chicken at Wok and Curry is noted, and we'll be sure to share your compliments with our staff. If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. We value your input and hope to have the opportunity to welcome you again in the future. Warm regards,Agnese Deicmane, Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Merrowmum wrote a review Aug 2023
Guildford, United Kingdom1284 contributions472 helpful votes
Have just left here after a three night stay as part of a small group tour of the Baltics. The hotel itself is very nice; some of our group had quite small single rooms but my husband and I had a very good size double room, with fridge and kettle (so good to be able to make tea!). The bathroom was large and the shower worked well. The bed was comfortable and there was a more comfortable chair and a dining-type chair. There was also a safe. Breakfasts were decent, with what seems to be a fairly typical range of options for the Baltics. Unlike our two hotels in Estonia, however, no gluten or lactose free options were provided. Downsides: - location. This is quite a biggie as the hotel is 30-45 minutes’ walk from the centre of the old town, and the nearest tram stop is still around 15-20 minutes away too. - towels were very thin indeed and one of ours had loose threads all over one side, well past its best -wifi was not the best, quite slow and also patchy Would I stay here again? No, largely because of the location.
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Date of stay: July 2023
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Janis Vinerts, General Manager at Rixwell Gertrude Hotel
Responded 4 Dec 2023
Dear Merrowmum, Thank you for taking the time to share your detailed feedback about your recent stay at the hotel. I appreciate your thorough review, highlighting both positive aspects and areas for improvement. Your insights can be valuable for both the hotel management and future travelers. I'm glad to hear that you had a generally positive experience with the room, amenities, and breakfast offerings. However, I'm sorry to learn about the downsides you encountered, particularly the hotel's location being a bit inconvenient for your preferences. Additionally, issues with the quality of towels and the performance of the Wi-Fi are duly noted. Your feedback about the absence of gluten or lactose-free options at breakfast is important, and I'll pass on this information to the appropriate channels for consideration in enhancing their offerings. I appreciate your honesty, and I hope the rest of your journey through the Baltics was enjoyable. If you have any further comments or if there's anything else I can assist you with, please feel free to let me know.Agnese Deicmane Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Riin wrote a review Jul 2023
Tartu, Estonia1 contribution1 helpful vote
It’s honestly dated and old, definitely not a 4 star experience! Quite everything is outdated. Even the towels and blankets were old. Breakfast was quite poor. The location is okay. The price and quality balance is off. Would definitely not go there again!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jekaterina Sauta, General Manager at Rixwell Gertrude Hotel
Responded 27 Jul 2023
Dear riint2020, Thank you for sharing your feedback regarding your recent stay. We apologize for any disappointments you experienced during your visit. Your comfort is our priority, and we regret that we fell short of your expectations. We take your comments about the outdated appearance seriously and will take your wishes into account when planning the renovation. We also apologize for any shortcomings in the breakfast offerings.. We hope you'll reconsider and give us another chance to exceed your expectations in the future. Thank you again for your input, and if you have any further comments or questions, please don't hesitate to reach out. Best regards, Jekaterina Sauta Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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65Kenneth wrote a review Feb 2023
Hurghada, Egypt60 contributions30 helpful votes
Nice staff and a decent location, but not really a 4* experience. Rooms are ok, but no milk to go with your hot drinks & the shower head was leaking. In particular, the breakfast was very poor. No fresh juice, mainly processed food, no toast and all hot drinks from a vending machine. We wouldn't return.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Janis Vinerts, General Manager at Rixwell Gertrude Hotel
Responded 4 Dec 2023
Dear Kenneth C , Thank you for sharing your experience, and I appreciate your honest feedback about your stay at the hotel. I'm sorry to hear that your experience did not fully meet your expectations, and I'll make sure to convey your comments to the appropriate parties. Issues with the availability of milk for hot drinks and a leaking shower head are certainly areas that should be addressed promptly, and I'll ensure that this feedback is shared with the hotel management for their attention. I'm also sorry to hear that the breakfast did not meet your expectations, particularly the absence of fresh juice, processed food options, and the lack of toast. Your comments about the breakfast offerings will be taken into consideration for potential improvements. Your insights are important, and I hope that despite the issues you faced, the rest of your travels were enjoyable. If there's anything else you would like to share or if there's anything I can assist you with, please feel free to let me know.Agnese Deicmane Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelgirl1911 wrote a review Jan 2023
Sunderland, United Kingdom9 contributions2 helpful votes
Stayed at this hotel for 4 nights Thursday to Sunday. It’s a 30min walk from the main Riga bus station which when carrying even a small luggage bag is actually quite a trek. It sits on a street with nothing else tourist on it, and I’d say is quite out the way for me personally. It is on the complete opposite side of where all the tourist attractions and the old town actually are. The hotel itself is extremely old fashioned, the decor is very very dated and dark, and hallways going to the room were a bit smelly. This hotel was stated as 4* when we booked, however I definitely wouldn’t rate this as 4*
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kamouraskan wrote a review Dec 2022
Geddington, United Kingdom138 contributions49 helpful votes
Part of a chain, the Gertrude is a classic European interior hotel with a modern lobby. It claimed in its brochure to be 20 minutes walk from Old Riga, and its in-house film claimed 15 minutes. Unfortunately, with light winter snow, we found it to be closer to 45 minutes. We can assign points for having a 24hr desk, but a point off when said desk gives us two room cards, only one of which works, and another off when staff ignore morning greetings from clients. Points for fully equipped desk and chair, point off if the room is so small you can’t sit at the desk and open the bathroom door. Definite points for a real bath, something when you are walking everywhere is much appreciated. Points off for two single mattresses in a double bed. Breakfast is included, and of massive importance to my enjoyment of a hotel. We enjoyed it, looked forward to it, but it could have been excellent, but we were let down in small ways. They refilled the buffet at 10:30, which is amazing, but there was definitely a reduction in quality to the food served before nine. Those eggs were watery and pretty tasteless, and the pastries, which earlier in the day were impressively delicious, were much colder and harder. However, serving breakfast until 11 everyday is worth several points. The balancing act continued with only two juices, but both were excellent. There was a coffee grinder, choices of tea, a full European breakfast, cereals, sausages of a sort, but the bacon, if you could find it, was perfect. All in all, a huge selection for most palates with a few let-downs. I would love to give them 5 stars but this would imply the food was excellent, and it simply wasn’t. With a better room, friendlier staff and a few upgrades on the breakfast, I’d be giving them five stars easily. Depending on the price paid, and the room received, others might give them a higher rating.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Gorm D wrote a review Jul 2022
Helsinki, Finland18 contributions21 helpful votes
While booking this hotel, the online description and photos of this hotel made us think that we discovered a good bargain. But the reality is that the rooms where we stayed were quite outdated and lacking basic maintenance. We were disappointed. Examples of that were the shower difficult to switch on (required considerable strength), bathroom blinds were broken (impossible to shield from outside vision) and the aircondition was noisy (disturbing the overall night sleep). The breakfast was adequate, but extremely limited gluten-free and lactose-free choices. The parking arrangement was relatively far, but during the night it is possible to park for free on the street next to hotel. Finally, the hotel was clean and location to the city center was good
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Roosa S wrote a review Jul 2022
Helsinki, Finland6 contributions2 helpful votes
Family-friend hotel with nice location. Family room was big enough for travelling with two kids. BUT the room was so smelly and air kinda humid. Even towels didn’t dry. There was two air conditioners in the room which was nice but they didn’t help the smell. Bathroom was big but there was no space to put cosmetics down and no place to hang a hand towel. Bathtub with a shower curtain what I though was disgusting. Breakfast was ok enough.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ekaterina G wrote a review Jul 2022
St. Petersburg, Russia9 contributions7 helpful votes
It has been first time we visited Gertrude since pandemia started (stayed several times in previous years) - just to realize some nice things became history... Welcome compliments such as choсolates and little bottles of Latvian sparkling wine are no longer present in the room and no sparkling wine is served for breakfast any more.There was no guest questionnaire in the room (I remember filling it in every time in the past) - does that mean hotel is no longer interested in guest's opinion? When I called to inform that we were going to check-in around 10 pm after a long drive and asked about places with kitchen opened till late in the hotel vicinity a woman on the phone told me that reception knows everything and should help. Still I googled some info myself and when we arrived asked only to show the shortest way to that barbeque bar on a map. However, the receptionist had no idea about the place I mentioned although I think it should be useful for her to know and be able to give advice to guests. But most disapplointing was the fact that I e-mailed in advance about my partner's birthday on the day of check-in and front office replied that they "will take into account information about the birthday of one of the guests" - but nothing happened. Just a little attention would have been enough but they simply forgot or disregarded my request (and again the receptionist could have saved the situation as she was filling in his passport details and must have seen his birth date - but alas). Gertrude is not a huge and superbusy hotel with lots of tourists at the same time - that's why we've been always choosing it to feel more cosy and attentive atmosphere - but it was no longer so.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sharunas V wrote a review Aug 2021
Vilnius, Lithuania19 contributions4 helpful votes
First of all the rooms are dark, small and kinda smelly, the breakfast was crowded even tho we had to book a 30min window for breakfast. The real problem was the reception who lost my laundry at first and I spent whole morning going up and down asking where it was even tho I left it to them for 3 days. And they would tell come back later come back later. Right before my check out I got thankfully got it back. Later on when checking out they asked me to pay money for late check out. The problem is my room was paid for until 31st, and I checked out on 27th. How is that late check out?? I asked them to charge the company and they agreed. Later they asked me to pay for laundry which is again is supposed to be charged on the company but they refused. I had to call my employer so they can contact other company which pays for the room, to contact the hotel and confirm that they pay. The company contacted them and informed that they pay. The receptionist hung up the phone and asked me to contact the company and ask for email approval because phone approval was not enough. SHE WAS ON THE PHONE A SECOND AGO AND DIDNT CONSIDER TO ASK THEM HERSELF. I told her that I have no contact with the company and cannot talk to them, but the hotel has an agreement with the company so she is much more competent to contact them. Then again my employer called her and agreed to check me out without payment approval so I can have my flight and the approval will come in 10minutes. She only agreed to do it after getting my credit card information. The lady insisted on me paying for the laundry and bringing receipt to the company, so I can get reimbursed. I told her at least five times that it’s not how it works in my company. All in all absolutely terrible communication on behalf of the hotel, zero problem solving skills and no willingness to listen to what I say. Hopefully never again.
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: Don’t come. There are many better places in Riga, maybe even in other Rixwell chain hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£34 - £49 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fg gertrude riga city centre hotel riga
FORMERLY KNOWN AS
Wellton Gertrude Hotel
LOCATION
LatviaRiga RegionRiga
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RIXWELL GERTRUDE HOTEL - Updated 2024 Reviews (Riga, Latvia)

Frequently Asked Questions about Rixwell Gertrude Hotel
Which popular attractions are close to Rixwell Gertrude Hotel?
Nearby attractions include Miesai (0.3 miles), Aleponija (0.2 miles), and Crystal club (0.2 miles).
What are some of the property amenities at Rixwell Gertrude Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Rixwell Gertrude Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixwell Gertrude Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Rixwell Gertrude Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Rixwell Gertrude Hotel?
Conveniently located restaurants include LIDO Gertrude, Da Roberta, and Terapija.
Does Rixwell Gertrude Hotel have airport transportation?
Yes, Rixwell Gertrude Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixwell Gertrude Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixwell Gertrude Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Rixwell Gertrude Hotel?
The staff speaks multiple languages, including English, Russian, and Latvian.
Are there any historical sites close to Rixwell Gertrude Hotel?
Many travellers enjoy visiting Vermanes Garden (0.6 miles), Livu Square (1.0 miles), and Latvian National Theater (1.2 miles).