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Pier 21 Apartment Hotel

433 reviews
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Traveller (199)
Room & Suite (91)
Pool & Beach (16)
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Overview
  • Excellent50%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“swan river”(102 reviews)
“frozen meals”(19 reviews)
“black swans”(13 reviews)
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (433)Write a Review
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All reviewsswan riverfrozen mealsblack swansview of the riverriverside suiteindoor poolnorth fremantletennis courtswalk along the riverbreakfast loungemini barlarge balconylounge areathe ground floorself cateringshort driveserviced daily
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1 - 5 of 427 reviews
Reviewed 1 week ago

The rooms in Pier 21 vary in size so much it is difficult to generally describe them but if mine is anything to go by I cannot speak more highly. As good as anywhere. One gets a friendly welcome on arrival and reception is always...More

Thank John B
Response from Peter H, General Manager at Pier 21 Apartment HotelResponded 5 days ago

Dear John, Thank you for your feedback and comprehensive review of Pier 21. It is very pleasing to read that your room was to your liking and that our reception staff have performed to their usual impeccable standard. Whilst we are tucked away at the...More

Reviewed 1 week ago via mobile

Rooms were nice as neat. Pool had a bbq that was handy. View from the rooms was very nice, overlooking the boats on the river. Black swans were floating around the entire day. Downsides are the road to get into the hotel is very tight...More

Thank Chris O
Response from Peter H, General Manager at Pier 21 Apartment HotelResponded 5 days ago

Dear Chris O, Thank you for your review of your stay at Pier 21. I am happy that you found our hotel and surrounding location to be enjoyable. I am sorry your friend had their car broken into, but I am pleased to advise that...More

Reviewed 2 weeks ago

I loved the location of these apartments, we stayed here for 11 nights. Only downfall they just were not big enough- they were tiny 2 bedroom apartments and we had no space or privacy. Tiny kitchen with little in it but a fridge full of...More

Thank fiona A
Response from Peter H, General Manager at Pier 21 Apartment HotelResponded 5 days ago

Dear Fiona, Thank you for your review of Pier 21 Apartment Hotel. I am sorry you found the apartment a little small for your family. Thank you for your compliments about the staff, I am very proud of the team here who really go out...More

Reviewed 4 weeks ago via mobile

We stayed for 2 nights on our way down the coast and were so happy with the service and quality of the rooms. Gorgeous and simple with a beautiful location and clean. We left some belongings in the room and staff have gone over and...More

Thank Gabrielle M
Response from Peter H, General Manager at Pier 21 Apartment HotelResponded 5 days ago

Hi Gabrielle, thank you for your kind review, I am so pleased that we have been able to meet and exceed your expectations. we are certainly blessed with our location on the banks of the Swan River, with black Swans and dolphins regularly spotted from...More

Reviewed 9 December 2017 via mobile

We got married here in November. We had a really bad receptionist who had a real attitude problem and became difficult with us. Then we had someone banging on door at 10am even tho we did a late check out. Really disappointed with our stay...More

Thank Smiffy79_13
Response from Jessica J, Manager at Pier 21 Apartment HotelResponded 3 January 2018

Dear Smiffy79_13, Thank you for taking the time to tell us about your recent experience. The team takes a great deal of pride in the service we offer and I’m very sorry to hear you felt we fell short on this occasion. I’m pleased we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Indoor pool
Outdoor pool
Heated pool
Details
Price range
US$148 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$148 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (199)
Room & Suite (91)
Pool & Beach (16)
Dining (12)
Family and Play Areas (4)
Questions & Answers
Ask a question
liv3r2017
13 July 2017|
AnswerShow all 5 answers
Response from ouihotpot | Reviewed this property |
they nearly all have balconies with a river view
0
Votes
Pam Y
19 June 2017|
AnswerShow all 4 answers
Response from Ally S | Reviewed this property |
Yea it has a laundry
1
Vote
AUS1London
10 July 2016|
AnswerShow all 3 answers
Response from Tim N | Property representative |
Good Morning AUS1London, If you could kindly forward your booking and contact details we would be delighted to assist with your early check-in. We look forward to welcoming you to Pier 21. Regards, Tim
0
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123
Room Tips
"Overlooking the river is very good."
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"Views are available of the Swan River and suburbs surrounding the hotel. A quiet area away from the daily..."
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"Rooms in between the block (not too near to the lobby for privacy, and not too far off from the lobby) might..."
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"Corner rooms seemed larger"
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