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Pier 21 Apartment Hotel

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Pier 21 Apartment Hotel
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376 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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York, United Kingdom
Reviewed 3 days ago NEWvia mobile

We have visited several other similar apart hotels in Australia and generally been happy and in many respects this was similar, especially with the extra facilities. However we were allocated a room for two couples that really would have been suitable for one. There were only two outdoor balcony chairs,the dining table only fitted a maximum of 3 chairs and...

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Helpful?
Thank Martinandphil
Guildford, United Kingdom
Reviewed 3 days ago NEW

The hotel is modern, has all the amenities you could need and amazing views of the Swan River and excellent and helpful staff. It's only fault is its location. If you do not want to drive, walking to Fremantle is complicated, long and you need to cross busy roads and took us 40 minutes. Walking to the nearest train station...

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Helpful?
Thank CranleighChatter
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear CranleighChatter, Thank you for taking the time to share your review of Pier 21 Apartment Hotel. I was delighted to hear you enjoyed so many aspects of your stay with us. It appears the modern rooms and magnificent Swan River Views were both highlights of your stay. As you mentioned, the hotel is located approximately 5km from the centre...

london
Reviewed 2 weeks ago

have been staying here as my first choice in perth for 20 years lovely location within 10 mins walk to the train station , the beach and bars nice walk down the riverside and overlooking a small marina on the river. very clean apartments with friendly professional staff have no qualms about recommending to others

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1Thank ouihotpot
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear ouihotpot, Warm greetings from the team at Pier 21! Thank you for taking the time to share your review, it is always a pleasure to hear from our return guests. You would have seen many changes at the hotel in 20 years and we are delighted you continue to choose Pier 21. I do agree the location on the...

Grimsby, United Kingdom
Reviewed 2 weeks ago

Great location and accommodation, although we didn't get off to a good start as our friends had arrived early on the Saturday morning from England and we arrived mid afternoon after travelling for approx 20 hours, only to be told we couldn't be given a key as our name wasnt on the booking and we'd have to wait for our...

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Thank Lucy W
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Lucy W, Thank you for taking the time to share you review. I was delighted to hear you found the accommodation to be very good with ‘Great Swan River views’. I’m very sorry that you had to wait to enter your room after a long-haul flight, although the security of our guests is our highest priority. Our front desk...

Brighton, Australia
Reviewed 3 weeks ago

As a family of 4 adults, we booked a queen single apartment. Even after ringing to check that the room would accomodate us all, we were very surprised at just how tight for room it was. And even checking with the desk as to maybe a mistake had been made, the lovely staff assured me that all that style room...

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Thank Diane D
Perth, Australia
Reviewed 3 weeks ago

My partner and I have just spent a fabulous couple of nights at Pier 21. We booked a 1 bedroom executive apartment and were kindly given an upgrade to the pool access suite which was handy given the 40 degree day we had on Oz Day. The room was spacious and clean, the hotel facilities including the swimming pool and...

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Helpful?
Thank marissaowen
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear marissaowen, Warm greetings from the team at Pier 21! Thank you for taking the time to share your fabulous review of your recent stay with us. I’m delighted you enjoyed so many aspects of your stay and were able to make use of all the hotel facilities! Thank you for choosing Pier 21 for your long weekend getaway. We...

Adelaide, Australia
Reviewed 17 January 2017 via mobile

Stayed here for 5 days in total. The staff were extremely helpful, even booking one of our tours for us which gave us a 10% discount. Located in a peaceful area with beautiful views of the Swan River. Rooms were well kept. Breakfast was awesome :)

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Thank Jurlique2015
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Jurlique2015, Thank you for taking the time to share your Pier 21 experience with the online community. It was such a pleasure to read your review and learn you enjoyed so many aspects of your recent stay. I’m delighted our reception team were able to assist in booking your tour. I will be sure to pass on your kind...

Caves Beach, Australia
Reviewed 16 January 2017 via mobile

My wife and I travelled on business to WA and as is our habit now stayed at Pier 21 Great room (24) and very well prepared. Well stocked and fridge possibly the best stocked in our considerable business travels. Staff helpful and professional Wireless for business a disappointment as the only issue. Set up for holiday makers . Plenty of...

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Thank caves_couple
Melbourne, Australia
Reviewed 13 January 2017 via mobile

Just stayed for 2 nights in a 2 bedroom ground floor apartment. The unit was modern with a small kitchenette and a good sized fridge and dishwasher. Great selection of bar food and drinks provided (for a fee). We couldn't have a asked for more for a great price. These apartments are located in North Fremantle but we had a...

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1Thank JCICTravel
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear JCICTravel, Warm greetings from the team at Pier 21 Apartment Hotel. It was such a pleasure to read your detailed review of your recent stay with us. I was delighted you enjoyed the apartment, hotel facilities and the location on the banks of the Swan River. Thank you for your vote of confidence in our team, it is always...

Leyland, United Kingdom
Reviewed 13 January 2017

We had booked an apartment for a weeks stay. We had hired a car, and after having driven from Perth airport we duly parked up in one of the many free spaces. Reception were expecting us and check in went very smoothly, and we were welcomed in a very friendly manner. We got the lift up to our apartment and...

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Helpful?
Thank lfcfan55
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear lfcfan55, Thank you for taking the time to write such a detailed review of your recent stay at Pier 21. I was delighted to read you had such an enjoyable stay at the hotel. I’m very pleased the reception team were able to arrange a room move to make your stay more comfortable. Both the one-bedroom apartments and riverside...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivalled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Morrissey amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle and was recently awarded “Best Deluxe Accommodation” at the Western Australian Tourism Awards. ... more   less 

Additional Information about Pier 21 Apartment Hotel

Address: 7-9 John St, Fremantle, Western Australia 6159, Australia
Region: Australia > Western Australia > Greater Perth > Fremantle
Price Range: £104 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Pier 21 Apartment Fremantle
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Questions & Answers

Here's what travellers have asked, with answers from Pier 21 Apartment Hotel staff and other travellers.
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Questions? Get answers from Pier 21 Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for a direct river side balcony , most seem to have them”
 of 5 bubbles ouihotpot, 6 Feb 2017 | Read review
“Not sure really for families.”
 of 5 bubbles Q9142WXdianed, 31 Jan 2017 | Read review
“See the attached photo - avoid rooms 5, 6, 13, 19, 27, 28, 29, 37, 38, 39, 47.”
  • Diagram of rooms.
  • Room 5 - sitting on
  • Room 27 - no view but at least private and can sit on balcony.
 of 5 bubbles OzKat, 12 Jan 2017 | Read review
“Book direct with the hotel if you want a specific view etc”
 of 5 bubbles aussiesinspain, 9 Jan 2017 | Read review
“every room has a view over the swan river, just make sure that you include the breakfast in your booking”
 of 5 bubbles simonhK1373PJ, 31 Dec 2016 | Read review
5 of 5