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Paradisus Rio de Oro Resort & Spa

5,501 reviews
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Traveller (7466)
Pool & Beach (1831)
Room & Suite (1037)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,198 reviews)
“el patio”(441 reviews)
“outdoor shower”(289 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (5,501)Write a Review
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All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantbeach restaurantjunior suitebutler servicemain beachjean marca la carte restaurantsroyal sectionprivate beachlobby barhour room servicesalt water poolcouples massage
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1 - 5 of 4,777 reviews
Reviewed yesterday

Every member of staff went out of their way to be helpful and always with a smile. The buffet had something for everyone. Speciality restaurants were excellent, pre booking was essential. Our rooms were cleaned every day to a very good standard and towels were...More

Thank linda c
Reviewed yesterday

We keep coming back to the Paradisus Royal Service year after year. We love the landscape, the view(s), the beach, etc, Above all, the wonderful staff and the good food makes us want to return. The resort is getting older and some upgrades/repairs are needed....More

Thank claudea239
Reviewed yesterday via mobile

First trip to Cuba so wasn’t sure what to expect. I needed a few days to adjust to the quiet slow pace. Sunny weather, nice beach, a large pool that was never busy. No chair wars, plenty of lounge chairs and cabanas at pool. This...More

Thank mikeanddebbie77
Reviewed 2 days ago

Having read reviews before we went on holiday we did wonder what to expect. We have now just returned from a fantastic holiday. The hotel is one of the best hotels we have stayed in. ALL the staff work so very hard to make our...More

8  Thank kimberleylspruit
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded yesterday

Dear kimberleylspruit, It makes us very happy to learn that your stay at our resort was such an enjoyable one and we thank you very kindly for your nice comments and for sharing your opinions with other readers. We would love to have you back...More

Reviewed 3 days ago

Just returned & had a lovely stay & will definitely return. Was a little worried about some very negative reviews just before we left but have to say we had a really lovely relaxing time at this hotel. Yes I would agree that the rooms...More

6  Thank deniseckemp
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 days ago

Dear deniseckemp, Your review is indeed a wonderful one and truly states what the majority of our guests are looking for, not always expressed by words and reviews. We are well aware how impossible it is to please every single person with the same offer...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Holguin
#1 Luxury Hotel in Holguin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Holguin
#1 Luxury Hotel in Holguin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7466)
Pool & Beach (1831)
Room & Suite (1037)
Dining (643)
Business Centre & Event Rooms (84)
Family and Play Areas (15)
Questions & Answers
Ask a question
familyof4Nkt
11 February 2018|
AnswerShow all 7 answers
Response from Adnyl N | Reviewed this property |
Hi yes you need the two prong ones but the slimmer flat prong type Have a fantastic time and let me know if I can answer anything else this is a wonderful hotel you will really enjoy
2
Votes
jamesrooney645
11 February 2018|
AnswerShow all 3 answers
Response from Jacqueline S | Reviewed this property |
Email customer service and request it. We always request specific room blocks and are always accommodated. The email I use is jefe.ventas.pro@oro.solmelia.cu
1
Vote
familyof4Nkt
10 February 2018|
AnswerShow all 5 answers
Response from debra a | Reviewed this property |
It is not a long beach walk (15-20 mins from one end to other) and you cannot walk to town. To go for long beach walks you'd be better off going to Varadero.
1
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Room Tips
"If you have trouble with steps chose a ground floor room."
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"We had a ground floor which was lovely"
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"Second floor corner room better balcony and full king size bed"
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"Block 19, refurbished bathrooms and central location."
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