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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,879 Reviews from our TripAdvisor Community

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Showing 4,267: English reviews
St. Catharines, Canada
Reviewed yesterday NEW

My wife and I, both seniors, stayed one week at the Paradisus Rio de Ora in Cuba mid-January 2017. We booked this trip through Sunwing/Signature and it was great value for the money. Five star, all-inclusive and adult-only; bring it on! Our only disappointment on arrival was our room; it was on the ground floor and we think it was...

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2Thank Away2long
Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

Having just arrived back to the uk from yet again an other outstanding stay at the Rio De Oro, what can I say about this small piece of paradise. Well this was our third trip back in 2016 and we have booked again to return in May 2017.... the reason for this is because the RDO has an ambience that...

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4Thank nr151eg
Airdrie, Canada
Reviewed 3 days ago NEW

After staying at many all-inclusive resorts in different countries, this one is in the top of our favorites. The beach is perfect, we snorkeled almost every day and saw lots of fish. The water is very clear and you never get tired of looking at the beautiful shades of blue. We liked the size of the resort, it's large in...

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3Thank heinekengirl
Warsash, United Kingdom
Reviewed 3 days ago NEW

Looking forward to seeing what Easter 2018 is like, as we had a wonderful stay over the festive season, we lost 2 nights due a 29 hour delay at Gatwick, so arrived stressed and exhausted in the dark. After a champagne welcome we were whisked to our room in an electric buggy by a lovely concierge who carried our cases...

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4Thank 20HiLarY55
Mississauga
Reviewed 3 days ago NEW

7th time to Cuba second trip to the property, the first time in Royal Service and it is named appropriately! All the staff was amazing but have to recognize two out outstanding star members, Junior my butler and Llenma server in the Royal restaurant always positive polite and willing to ensure your day was bright regardless of the weather. These...

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5Thank Alex J
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Alex J, We are very grateful to you for writing a review and express how you felt during the time of your vacation at our resort. It is very rewarding for our employees to be recognized publicly for their great performance and we thank you for this kind gesture. Thank you for your commendation and we sincerely look forward...

Sutton, null, United Kingdom
Reviewed 4 days ago NEWvia mobile

We love this resort First of all the staff Yes you hear most people say that they are one of the reasons why people come back year after year The staff are very friendly and always ready to help and please you where they can Second of all , it's the resort it self. It's beautiful, clean and well maintained....

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8Thank Martin K
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Martin K, It is with great pleasure that we take note of your review and all the very nice comments that you are granting us with. We feel much honored by your remarks and the fact that you enjoyed your holiday at full, from our facilities and surroundings, the quality of food you appreciated in our restaurants, the entertainment,...

Reviewed 5 days ago NEWvia mobile

We spent a week in the royal service section for our anniversary, loved it so much - with the exception of a few mostly minor things below, we were absolutely blown away by this place and so glad that we chose it! Some of the main pros and cons for us:- Pros: - Staff make such an effort to do...

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7Thank s t
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear s t, We are truly appreciative for your review, based on your recent stay at our resort. It is very pleasing for us to learn how much you have enjoyed your vacation, from our facilities, the food offered and the high standards of service delivered by our great employees. In regards to the presence of children at the exclusive...

Ontario
Reviewed 6 days ago NEW

Good service, good hotel, fantastic beach. Food are repetitive, so by the end of the week you are getting tired, but you never go hungry. Try to book la carte restaurants. Drinks ... people were complaining that some drinks were in shortage ... I personally didn't have a chance to get my favorite Mojito on few occasions since they were...

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3Thank Canadian_bear
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Canadian_bear, We thank you for taking the time to write your opinion about your recent stay at our resort and are taking good note of your remarks, in order to improve where we have failed to offer you a total satisfaction. It makes us very happy to learn that you had such a good time and we sincerely look...

Westgate-on-Sea, United Kingdom
Reviewed 6 days ago NEW

Just returned from this fantastic holiday which surpassed all our expectations. Unique resort in respect of friendliness and helpfulness of all staff.such a warm atmosphere throughout. Great accommodation and amenities. Food and restaurants of very high quality. All staff clearly trained to high standard. Customer service staff are exceptional and go the xtra mile to please. Special thanks to Odalys...

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4Thank LorraineClayden
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear LorraineClayden, We are sincerely delighted by the content of your review and to learn that you had such a wonderful time at our resort during the year's end and for such an important event in your life. It is very rewarding for us to learn how much you have appreciated the level of service we delivered during your vacation...

Chester
Reviewed 6 days ago NEW

Hotel wonderful, staff excellent, this was are 4th visit.Little disappointed in food quality in buffet restaurant at night time ,not very hot.A few people had tummy problems. However I am sure this can be sorted. Cannot beat location,the friendlieness of all the staff. Will be back Recommend to all

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2Thank keith H
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear keith H, Thank you for your review, following your experience lived at our resort lately. We are taking good note of your comments and can assure you that we have taking the corrective steps to improve where we have failed to deliver the quality expected. It is with pleasure that we take note of your desire of coming back...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: £206 - £475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
729 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mildew sensitive? Ask for a second-floor room. Bldg #11 - noisy at night”
 of 5 bubbles Away2long, 17 Jan 2017 | Read review
“All Junior suite of good size. Deluxe are small bungalows with great views.”
 of 5 bubbles LorraineClayden, 12 Jan 2017 | Read review
“Rooms 40 and 42 block best”
 of 5 bubbles keithH998, 12 Jan 2017 | Read review
“Room 3517, refurbished and close to the pool.”
 of 5 bubbles MarkP697, 11 Jan 2017 | Read review
“Anywhere is good!!!”
 of 5 bubbles Sunshine_Beach_69, 10 Jan 2017 | Read review
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