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The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
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1,687 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Georgetown, Washington D.C.
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Showing 1,635: English reviews
Westchester County, New York
Reviewed 1 week ago

What an beautiful experience. The hotel was so well run. I felt like I was staying in a boutique hotel with the personalized service. Although all of the staff were so helpful. There was a standout, Adrian, I have never experienced someone so genuinely invested in our time in D.C.

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Helpful?
Thank Helga C
Maplewood, New Jersey
Reviewed 1 week ago

Anything would have been nice after transferring from a hotel that was out of hot water for days, but this Westin was a great location and the staff was very friendly and helpful. My only complaint is the mini-bar set-up; there were food choices out next to the TV with a sign that if you move any of them, you...

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Thank espotts
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear espotts, Thank-you for taking the time to share your feedback regarding your recent stay. We're pleased to read you enjoyed our great location, friendly, helpful associates and reliable hot water. We look forward to welcoming you back to the Westin Georgetown, maybe during the summer when our outdoor pool is open, the kids would love it! Apologies for the...

Melbourne, Australia
Reviewed 1 week ago via mobile

Making its namesake in NYC (the Grand Central version) look bad, the Westin Georgetown is a terrific property. Beautiful fresh rooms, good service, good breakfast and excellent staff. It's now my pick of the DC Starwood offerings.

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Thank tonymerricks
Miami, Florida
Reviewed 1 week ago

Arrived for our stay 3 nights 2 rooms. Lovely checkin receptionist and conscientious of all SPG checkin amenities. AC did not work in room amd Freddie came up and couldn't have been nicer!!!! Fixed the problem in both rooms efficiently and relatively quickly even though he had to go in ceiling. The true problem was the next night when we...

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Helpful?
Thank 555b2017
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear 555b2017, Thank-you for your recent stay and for taking the time to share your feedback. While pleased to read that you enjoyed so many aspects of your stay we are disappointed to learn that you did not receive the friendly and helpful service we are known for at the Front Desk. We will follow up appropriately, internally to avoid...

NYC
Reviewed 1 week ago

This Westin is leaps and bounds above the DC City Center Westin. While not in Georgetown proper (it is more accurately in Foggy Bottom), this Westin is one of the more updated Westin properties in existence. The rooms are clean, the furniture is not outdated, and the location is walkable to many areas of DC. The staff (especially the doormen)...

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Helpful?
Thank militantmuse
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear militantmuse, Thank-you for your recent stay and for taking the time to share your feedback. We're pleased to read that you enjoyed our convenient, centralized location, clean, modern guestrooms and friendly, helpful associates. We look forward to welcoming you back to the Westin Georgetown on your future visits to Washington, DC.

Thousand Oaks, California
Reviewed 2 weeks ago

Very pleasant all around .... restaurant, doormen, concierge, counter staff ..... really liked the "go green" option. We were able to just routinely request extra water, cleaner, or toilet paper without being concerned with room access by staff. The Television remote was a bit more cumbersome than expected ..... always defaulted to hotel channels, and didn't easily give a description...

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Thank bowrpwr
Skillman, New Jersey
Reviewed 2 weeks ago

Arrived in DC for college visits with my daughter less than an hour before our first tour was scheduled. Horrific weather extended our travel time and left us tense and exhausted. We arrived at the Georgetown Westin and everything changed. The valet was kind, even though I ignored the 'Do Not Enter' sign in the driveway ( I could not...

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Thank Maureen R
Hot Springs, Arkansas
Reviewed 2 weeks ago

This otherwise good hotel had the worst cleaning service I have ever experienced. Quite simply, unless you called and specifically requested it, they never cleaned the room. Then, when you did call and request cleaning service, they didn't change the bedding unless you specifically requested that. Completely unacceptable.

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Thank gary607
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear gary607, While pleased to read that overall you enjoyed the hotel, please accept our sincerest apologies for the inconsistencies you experience with the Housekeeping services during your stay. It appears there must have been confusion on our side as we do provide daily cleaning services unless you participate in our MakeaGreenChoice program. Once again, we're sorry for the inconvenience...

Anchorage, Alaska
Reviewed 2 weeks ago

This was our third stay with a Westin and it kills the competition. Outstanding service and amenities - will even provide work out clothes/sneakers for minimal fee. Only complaint - hotel restaurants not open on weekends.

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Thank Christine G
Chattanooga, Tennessee
Reviewed 2 weeks ago

The property has good location and is very clean and laid out well. Work out facility is spacious and well stocked. The food service was sub par. The service was slow. We sat for one hour with a group of 8 and was not acknowledged. Nothing special about menu. IT was typical hotel food! As platinum elite for Marriott, they...

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Thank mugsyvol
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear mugsyvol, Thank-you for your recent stay and for taking the time to share your feedback. While pleased to read that you enjoyed our clean, comfortable, convenient and centralized location we're disappointed to learn that the service in the restaurant was slow and we failed to recognize your Platinum status. This is certainly not in keeping with the elite recognition...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 

Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range: £173 - £569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Georgetown, Washington D.C. staff and other travellers.
11 questions
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Yaoundé
over a year ago
8 months ago
Darien, Connecticut
Beverly, Massachusetts
over a year ago

See all questions (11)

Questions? Get answers from The Westin Georgetown, Washington D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved this place. Perfect location and the room was spotless and comfortable. Walking distance to all museums and sites in DC. Love it!”
katrezac, 5 Apr 2017 | Read review
“Even my room facing M Street was quiet.”
BeckyA953, 1 Apr 2017 | Read review
“Rooms are nice, soaking tub-love that! Hotel is convenient to all. Service was a little lacking. They misplaced my bags and I had to go down to their storage room to find them. The sent me the wrong order for room service. I called and they said they would correct it. Never called me back, brought me the corrected item and then they charged me for it on the way out! I sent an email to them to correct my bill this morning but have not heard back yet (almost 12 hours). I did not comment on value as it was paid for by my employer but the room was comfortable and the doormen were very friendly, helpful and attentive. ”
christinefD8385DL, 29 Mar 2017 | Read review
“Loved this hotel, it had everything we were looking for! The room was fantastic!”
Annline67, 28 Mar 2017 | Read review
“Ask for Sonnelle G! A true asset to the Westin.”
artrivedi, 27 Mar 2017 | Read review
5 of 5