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Phoenix Park Hotel

414 reviews
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Traveller (121)
Room & Suite (312)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“union station”(150 reviews)
“postal museum”(10 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Phoenix Park Hotel
Offers & Announcements: Cherry Blossom package
Hotel packages
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (414)Write a Review
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All reviewsdubliner restaurantunion stationpostal museumirish pub next doorgreat irish pubgreat locationcapitol hillcorner bakeryfree coffee and teacirculator bussupreme courtcomfortable bedstreet noiserooms are smallwithin walking distancelove this hotelboutique hotel
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11 - 15 of 389 reviews
Reviewed 2 weeks ago

I had the opportunity to stay at the Phoenix Park for the night. The property is amazingly close to Union Station. I was welcomed as soon as I stepped up to the door which was opened by the friendly staff. Front Desk was gracious and...More

Thank MJDempsey
Response from James T, Assistant General Manager at Phoenix Park HotelResponded 2 weeks ago

Greetings MJDempsey! We really appreciate you taking time to post this wonderful review! I am so glad you enjoyed your time with us and found our accommodations and staff exceptional! We are so fortunate to have such an ideal location. Thanks for choosing to stay...More

Reviewed 2 weeks ago

What bothered us the most was the hallway carpeting on our floor was never vacuumed during the several days we stayed there. Crushed crackers, small pieces of debris etc. were all over the carpeting, and each day we commented that no one had vacuumed it...More

1  Thank Linda47Michigan
Response from James T, Assistant General Manager at Phoenix Park HotelResponded 2 weeks ago

Greetings Linda, Thank you so much for providing feedback concerning your most recent stay. We apologize for not providing an excellent experience, my team and I pride ourselves on providing a memorable experience to each and every guest. I understand not having a coffee/tea maker...More

Reviewed 3 weeks ago

Forget the huge chain hotels, this smaller hotel is in a great location and the service is always amazing. This is my second time staying there and every time they out do themselves. Beds/Pillows are very comfortable and the food/drinks in the Dubliner Pub located...More

Review collected in partnership with this hotel
Thank Larry L
Response from David H, General Manager at Phoenix Park HotelResponded 2 weeks ago

Delighted to have had you back for a second year. I am pleased you enjoyed your visit in one of our amazing bi-level suites with your family. It is always a pleasure to welcome back a first time guest to join our regular guest ranks...More

Reviewed 4 weeks ago via mobile

My favorite part of this hotel was the location! From the location you can comfortably walk to the National Mall to enjoy a museum or to take in the overall beauty of the mall. You also have easy access to the postal museum and union...More

Thank JSzalla
Response from James T, Manager at Phoenix Park HotelResponded 3 weeks ago

Greetings JSzalla, Thank you so for taking the time to write such a great review. It's wonderful to hear our location was perfect for your visit to Washington D.C. We truly appreciate your business and hope you visit us again soon.

Reviewed 4 weeks ago via mobile

We wanted a place close to Union Station to stay after a concert at The Hamilton. We picked the Phoenix Park for location which was perfect and were pleasantly surprised at how beautifully updated it was. The bathroom was small but elegantly appointed. The room...More

Thank Kate D
Response from James T, Manager at Phoenix Park HotelResponded 3 weeks ago

Dear Kate D, Thank you for your review of our hotel and our location, we are also pleased that you enjoyed our staff service. We are delighted that this trip was a big success.Thank you for your staying with us and we look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$150 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Washington DC
#41 Business Hotel in Washington DC
#59 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Washington DC
#41 Business Hotel in Washington DC
#59 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms
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Traveller (121)
Room & Suite (312)
Dining (19)
Amenities (19)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
catkai
23 October 2017|
AnswerShow all 2 answers
Response from David H | Property representative |
We regret we are unable to accept pets - other than certified service dogs.
0
Votes
Corey Q
19 September 2017|
AnswerShow all 2 answers
Response from David H | Property representative |
The hotel does not have a parking garage and valet parks all vehicles nearby. The daily rate of $55 applies for valet parking with unlimited in and out privileges. We do not accommodate large trucks so not sure of that... More
0
Votes
Avril T
28 July 2017|
AnswerShow all 7 answers
Response from David H | Property representative |
We will attempt to provide room as possible please provide us name and arrival date and we will note this arrival time. Thank you
0
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Room Tips
"select a room opposit the Union Station side"
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"Give room service a try. The bar next to the hotel has a nice menu and the food is delivered fast and hot..."
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"Congressional Suite"
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"Try to get a high floor because of the loud noise from the Dubliner bar on the street level."
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