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Kimpton Mason & Rook Hotel

HotelsForEveryoneUS$239*
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GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$460*
US$239*
Great Deal
US$366*
US$343*
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Kimpton Mason & Rook Hotel
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368 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Mason & Rook Hotel
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Showing 348: English reviews
Athens, Georgia
Reviewed 3 weeks ago

This place was excellent. We had a studio room and it was beautiful. The bed was so comfortable. The thing that impressed me the most was the staff. They are so friendly and nothing was too much trouble. We will definitely stay here again.

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Helpful?
Thank Mike L
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Wow! Thanks so much for this awesome review. It's always great to hear about the team really wrapping its arms around our guests. Come see us again soon. We'd love to have you back. Sincerely, Donte

London, United Kingdom
Reviewed 4 weeks ago via mobile

Just spent the weekend in DC. This hotel has recently been redone and is a great location for a weekend break. Rooms are a good size, comfortable beds and friendly staff. Very nice roof top bar, and best of all walking distance to 14th avenue and all it's amenities. A very reasonably priced hotel.

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Helpful?
Thank miak008
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for sharing a little love! I'm glad the team took great care of you and you liked the new hotel. It's so great to hear that you carved out some time to explore the neighborhood. 14th street can't be beat! Come see us again soon. Sincerely, Donte

Columbus, Ohio
Reviewed 4 weeks ago

Mason & Rook's rooms are spacious and modern in style. It appears as if they have recently been updated. It is located near some great local restaurants. There is a bar downstairs with limited but delicious food options, and the lobby has a happy hour that we enjoyed.

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Helpful?
Thank OHIOFrequentFlyers
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the visit and for the fantastic review! I always love when folks get to experience Radiator. For my money, it's the best bar in the city. Come see us again soon. We'd love to have you back. Sincerely, Donte

Chicago, Illinois
Reviewed 4 weeks ago

I am not someone to normally leave a review like this but feel like I need to share about my experience. This was the worst hotel experience I have ever had. I stay at many levels of hotels and was shocked by how poor our experience was while staying here... I have never had this type of experience before, let...

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Helpful?
Thank emcknig2
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for sharing your experience. This is pretty disappointing. I'm terribly sorry about the air conditioning issue and that it took us two moves to get you squared away. I know we extended a gesture of good faith prior to you leaving. But, I'd love to hear from you if there's anything we can do to make this right....

Reviewed 20 April 2017 via mobile

Very nice property. Very clean and spacious room great customer service with staff. Loved the free wine and Apps as well at happy hour. Whole foods and an Awesome coffe bar right around the corner . Very hip area with nice shops and restaurants within walking distance.

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Helpful?
Thank templerob
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for the visit and for taking a moment to share your experience with fellow travelers. We hope to see you again at a Social Hour in the near future. Sincerely, Donte

Reviewed 20 April 2017

I visited Kimpton Mason & Rook in November 2016, and let me start off with the basics. The rooms are big, contemporary, clean and modern. If you're lucky, you'll have a calming city-view as well. However, one of the best things about this hotel is the location, situated centrally on Rhode Island Ave, it's in walking distance to the National...

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Helpful?
Thank Lars Christian ... S
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for staying with us and for finding the time to share your experience! It's always so great to read that our guests are exploring this awesome neighborhood. We're getting closer and closer to "rooftop season" with the weather we've been having. The lounge is open and the pool is just a few weeks away. Come see us again...

New York City, New York
Reviewed 19 April 2017

I booked 3 colleagues in this hotel for business in the DC area and it was constant issue after issue. The valet "lost" their production vehicle for 45 minutes. One co-worker had room service knocking on their door demanding them take food that they never ordered. Front desk were unfriendly and unhelpful. The hotel charged personal cards for Hotel Resort...

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Helpful?
2Thank MissHeartcore
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Wow. This sounds pretty chaotic. I'm terribly sorry. I've taken a look at this with our team to ensure we do better moving forward. If we still need to sort out the charges drop me a line. Sincerely, Donte

Reviewed 19 April 2017 via mobile

Great location near 14th street. We went out every night based on great recommendations from the hotel. 14th street is very active young sophisticated and fun. Loved the restaurant in the hotel and the roof top pool. Staff was great.

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Helpful?
Thank Hello1220
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for sharing this awesome feedback. I'm glad your group had a great time exploring the neighborhood. 14th street can't be beat! Hope to have you back soon. Sincerely, Donte

Houston, Texas
Reviewed 18 April 2017

Valet was a mess. Never offered a car ticket, didnt bother to ask if we were returning or checking in. Never received any type of check in assistance. WORST part was our room was not ready at check in time. We were only there for one day, and needed to change after a 5hr car drive. No type of apology,...

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Helpful?
1Thank Manoj B
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Ouch. This is tough to read. So, I'm sure the experience was even less pleasant. I'm really sorry about the disconnects during your visit. I'm glad we had an opportunity to chat on the phone and I truly hope you take me up on my offer to give the hotel another try when your travels bring you back to our...

Seattle, Washington
Reviewed 18 April 2017

There are a lot of hotels to choose from in the District but if you want a modern hotel with an excellent staff, this is the place for you. The staff is exceptional and so often make the difference between an ok stay and a great one. My room was large and nice. Their restaurant has a great happy hour....

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Helpful?
Thank Catherine P
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks so much for the 5-star review! It's so great to read that the team showed you fantastic time during your stay with us. Come back soon. We're also looking forward to your next visit. Sincerely, Donte

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of D.C.'s dynamic 14th Street neighborhood, Kimpton Mason & Rook, is the city's newest locale for work and play and serves as a perfect starting point to enjoy the District's most popular bars, restaurants and boutiques. The hotel features 178 rooms - some of the largest in the city - including 18 luxurious suites which effortlessly exude the sophistication of a stylish retreat. Adjacent to the hotel is Radiator, a culinary-focused cocktail bar featuring contemporary American small plates with global influences imagined by Executive Chef Jonathan Dearden. ... more   less 

Additional Information about Kimpton Mason & Rook Hotel

Address: 1430 Rhode Island Ave NW, Washington DC, DC 20005-5401 (Formerly Helix Hotel)
Region: United States > District of Columbia > Washington DC
Price Range: £161 - £423 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Mason & Rook Hotel 4.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Kimpton Washington Dc
Hotel Style:
#6 Green Hotel in Washington DC
#16 Luxury Hotel in Washington DC
#78 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Mason & Rook Hotel staff and other travellers.
12 questions
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Questions? Get answers from Kimpton Mason & Rook Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the outdoor bar area”
cynthiac893, 24 May 2017 | Read review
“many family members stayed in various locations on every floor and each room was quiet,and dark for sleeping”
barbaralM4346BN, 21 May 2017 | Read review
“I did not choose this hotel, it was assigned, so I don't know.”
LaRosadelMundo, 16 May 2017 | Read review
“Become a Kimpton Karma Member, you do get good perks.”
GregWood, 13 May 2017 | Read review
“room with a good view upper floor”
madhavn299, 8 May 2017 | Read review
5 of 5
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US$239* /night
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Official WebsiteUS$343
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Prices are for 1 room, 2 adults
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