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Extended Stay America - San Jose - Santa Clara

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Traveller (7)
Room & Suite (7)
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Overview
  • Excellent38%
  • Very good15%
  • Average18%
  • Poor15%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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Reviewed 3 August 2017

I recently spent 9 nights at this hotel. It was my first time staying at an Extended Stay and I would not hesitate to recommend someone stay here if they were in the area and needed a reasonably priced hotel. As long as you know...More

Thank jam3nd
Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 4 August 2017

Thank you for your review. We are glad you had a comfortable experience here and that you liked our location and affordable rates. It is also good to read that you were impressed with your spacious & well-equipped room. We appreciate you recommanding us online...More

Reviewed 1 August 2017

I stayed there for almost 40 days. The experience is really good. One thing I liked is they have Kitchen all necessary utensils, so this helped me a lot. All the staff is really good. Only concern was little bit about internet speed, but they...More

Review collected in partnership with Extended Stay
Thank ravikirandodhub
Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 2 August 2017

It was a pleasure to have you as our guest at Extended Stay America - San Jose - Santa Clara. We are delighted to read you had a wonderful time and liked the kitchenette in your room. Reviews such as yours mean a lot! We...More

Reviewed 24 July 2017

Stayed here for 8 nights, on a business trip. Ran into a couple of problem which I had to fix myself at the end of the day (such as the AC breaking down). Coffee ran out on two occasions in the morning. The bed was...More

Review collected in partnership with Extended Stay
Thank 252waleedy
Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 25 July 2017

Thanks for evaluating your stay. We are glad you read you had an overall pleasant visit and found us to be a good value. That being said, we are sorry for not meeting all of your expectations. We regret the inconvenience it caused. Your concerns...More

Reviewed 2 July 2017

They tell you nothing and only clean the room after 6 days. Not a place for a family. The breakfast is a granola bar but the coffee is okay. You have to read their minds and ask for everything. We don't recommend it.More

Review collected in partnership with Extended Stay
Thank jameslL278OS
Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 4 July 2017

Thank you for your feedback. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. Please know, our housekeeping service is designed for long-term guests, offering minimal intrusion...More

Reviewed 17 June 2017

This hotel is very near to Cisco Systems(Approx 1.5 Miles), it's a pleasent stay and rooms were good, neat and comfortable. The management was awesome and helpful in all the aspects.The service, housekeeping and everything was simply good....I Stayed like 57 nights and i never...More

Review collected in partnership with Extended Stay
Thank Medarametla R
Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 19 June 2017

Medarametla, thank you for your great comments. We are delighted to know you thoroughly enjoyed your stay and loved all the aspects of your trip, particularly our excellent service and your spotless room. We hope to welcome you back soon at Extended Stay America -...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$124 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$124 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (7)
Room & Suite (7)
Dining (1)
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Room Tips
"cleanliness and interiors are very good"
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"Rooms to the front of the hotel are quieter. Rooms right next to elevator can be noisy."
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"Higher floors were quieter."
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"Find a room in a different hotel"
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