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31/12/2017 01/01/2018
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    Extended Stay America - Orange County - Anaheim Hills

    1031 N Pacificenter Dr, Anaheim, CA 92806-2126
    +1 877-432-9997
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    31/12/2017 01/01/2018
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    US$157
    US$159
    US$158
    Traveller (11)
    Room & Suite (14)
    Dining (1)
    Overview
    • Excellent32%
    • Very good16%
    • Average14%
    • Poor12%
    • Terrible26%
    Travellers talk about
    “grab and go” (6 reviews)
    “hair dryer” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Orange County - Anaheim Hills
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (147)
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    1 - 5 of 140 reviews

    Reviewed 3 weeks ago

    We had a week long stay in Anaheim so we chose this location. I wish we hadn't. At check-in the girl at the desk tried to charge me for the room we had already paid for online. She also didn't know where our room was,...More

    Review collected in partnership with Extended Stay
    Thank Natalie R
    Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 3 weeks ago

    Natalie, please accept our sincerest apologies for not living up to our typical standards. Service and facilities are the best assets we could offer, but we are extremely sorry we fell short while you were here. We acknowledge all comments, good and bad, very seriously...More

    Hotel's Favourite
    Reviewed 9 July 2017 via mobile

    It was a great price and close to all things we wanted to do. The bed was very cozy. For once my back and neck didn't hurt from sleeping on a hotel mattress and pillows. The staff was friendly. There was a group of a...More

    Thank Jfuen25
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 11 July 2017

    It was a pleasure to have you as our guest at Extended Stay America - Orange County - Anaheim Hills. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews...More

    Reviewed 23 October 2017

    The front desk people had not idea of what they were doing during check in. The room smelled like smoke (very heavy smoke). The carpet was stained and the comforter had burns in it. The hotel was very noisy. The breakfast was the biggest joke...More

    Review collected in partnership with Extended Stay
    Thank H6393ITjudithp
    Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 24 October 2017

    Judith, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

    Reviewed 9 October 2017

    Horrible service, no room cleaning, "Continental breakfast" was a joke! They had muffins, granola bars, hot water for tea was gone by 8:45, the ONE pot of coffee was gone by 8:45. It was supposed to be available from 6:30 - 9:30. Not cleaning the...More

    Review collected in partnership with Extended Stay
    Thank Greg E
    Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 10 October 2017

    Greg, thank you for your visit to our hotel and for your review. We are committed to offering all of our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we...More

    Reviewed 17 September 2017 via mobile

    Horrible it doesnt even have breakfast, personnel doesnt want to work, not a very good wifi service, smells weird, i was in a non smoke rooom and it smelled awful. I got dissapointed of my stay. They dont do rooms you need to pay until...More

    Thank Carla V
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 19 September 2017

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$92 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotwire, Hotels.com, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - Orange County - Anaheim Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Anaheim
    • Also Known As
    • Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim ,
    • Extended Stay America Anaheim ,
    • Extended Stay Anaheim ,
    • Anaheim Extended Stay ,
    • Extended Stay America - Orange County - Anaheim Hills California
    Add Photo Photos
    Traveller (11)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (4)
    Bathroom (3)
    Nearby
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    Ask a question
    Questions & Answers
    keppb2001
    6 January 2015|
    AnswerShow all 2 answers
    Response from JayMazz | Reviewed this property |
    The answer above is roughly a year old from someone who clearly works there. As someone who has stayed in the hotel within the past couple months, I assure you they don't inspect all the rooms. I am writing this to warn... More
    0
    Votes
    Nola H
    23 November 2014|
    AnswerShow all 2 answers
    Response from Andrea M |
    How much is the shuttle
    0
    Votes
    Room Tips
    "I wouldn't be comfortable extending a stay here."
    Read review
    "Excellent kitchenette and very quiet!"
    Read review
    "The freeway is noisy, chose the opposite side, Homeless hangout here, bring valuables inside."
    Read review
    "I would not stay here"
    Read review
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