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Extended Stay America - Orange County - Anaheim Hills

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Traveller (21)
Room & Suite (30)
Dining (1)
Overview
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1031 N Pacificenter Dr, Anaheim, CA 92806-2126 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Orange County - Anaheim Hills
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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1 - 5 of 148 reviews
Reviewed 3 weeks ago via mobile

My stay at this hotel was terrible. Almost all channels had terrible reception. I asked for a Do Not Disturb sign for my door and was told that they do not provide them. The hallways stunk and there was trash strewn across them. The sink...More

Thank Debra B
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 2 weeks ago

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire...More

Reviewed 3 weeks ago

The room we got was large and had a good view. Clean, well-kept, and tidy. Had a peaceful stay. No issues. Customer service was good. Staff was friendly. Parking was easy. Location is well-connected. Breakfast could've been a bit better than the same muffins every...More

1  Thank Vishnu_Pendyala
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 3 weeks ago

Vishnu, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our...More

Reviewed 19 August 2018 via mobile

Denise went absolutely above and beyond for us when a difficult situation arose. She was selfless and gave us the absolute best service we’ve ever had. We will be staying here every time we come to Anaheim! Thanks!More

Thank sophiemadelyn
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 19 August 2018

Sophie, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Denise went a long way in making your stay so memorable. We look forward to welcoming you back. Please be assured we will pass on...More

Reviewed 20 June 2018

I stay there for 1.5 months and it is very terrible hotel - Sometimes breakfast is not available. - Dogs are allowed so you will be afraid because some dog will bark to you. I think dogs should be prohibited in hotel. - Housekeeping is...More

Thank Loyd Christoper M
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 21 June 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 9 April 2018 via mobile

I checked in 04/06/18 for 2 nights and where do i start... first off: Rude staff, they don’t acknowledge you when they speak to you. They dont bother explaining fees nor make any kind of conversation (absolutely NO customer service) she had a rough time...More

Thank locampo25
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim HillsResponded 13 April 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
116
Price range
US$92 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim
,
Extended Stay America Anaheim
,
Extended Stay Anaheim
,
Anaheim Extended Stay
,
Extended Stay America - Orange County - Anaheim Hills California
Location
United States > California > Orange County > Anaheim
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
116
Price range
US$92 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim
,
Extended Stay America Anaheim
,
Extended Stay Anaheim
,
Anaheim Extended Stay
,
Extended Stay America - Orange County - Anaheim Hills California
Location
United States > California > Orange County > Anaheim
Photos
Traveller (21)
Room & Suite (30)
Dining (1)
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Questions & Answers
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keppb2001
6 January 2015|
AnswerShow all 2 answers
Response from JayMazz | Reviewed this property |
The answer above is roughly a year old from someone who clearly works there. As someone who has stayed in the hotel within the past couple months, I assure you they don't inspect all the rooms. I am writing this to warn... More
0
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Nola H
23 November 2014|
AnswerShow all 2 answers
Response from Andrea M |
How much is the shuttle
0
Votes
Room Tips
"not a good recommendation hotel."
loydchristoperm
20 Jun 2018
Read review
"I wouldn't be comfortable extending a stay here."
Renee002
21 Feb 2017
Read review
"Excellent kitchenette and very quiet!"
genuality
12 Nov 2016
Read review
"The freeway is noisy, chose the opposite side, Homeless hangout here, bring valuables inside."
C4100XQjohnb
30 Aug 2016
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